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Regional Business Executive - Mombasa-3713 - Regional Business Executive - Mombasa

Sat, 04 Apr 2026 07:26:57 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
JOB PURPOSE The regional Sales Consultant position is responsible for: - Achievement of set sales targets for Units, implements and spare parts - Brand development and promotion in the region - Dealer support in the assigned region - Planning and execution of Sales and Marketing events in the region - Customer relationship Management MAIN RESPONSIBILITIES OF THE JOB Operational Responsibilities a) Develop and coordinate execution of Sales and Marketing events for Case and Captain brand development and sales enhancement b) Support dealers and agents in the region through product and sales training, promotional events, display/consignment units and joint customer visits c) Maintain database of all existing and potential customers and develop enduring customer relationship d) Conduct regular field visits to prospect for clients in order to expand the customer and market base for the Case & Captain tractors, Implements and spare parts e) Attend to referrals and clients who visit the showroom to promote products and close sales; f) Prepare accurate quotations and track conversion to sales g) Prepare and share timely sales, marketing events and other reports to assist management monitor and enhance performance h) Offer financing facilitation through sourcing, documentation and follow-up on finance applications for clients to enhance the achievement of sales targets, and for customer retention; i) Coordinate and follow through on any after sales issues that arise after delivery of units to clients for enhanced customer satisfaction and retention; j) Plan and execute, in conjunction with Aftersales Manager, spare parts sales strategies in the region k) Gather and share market information on industry trends, emerging opportunities, competitors sales volumes and activities to assist in quick review of divisional strategies; l) Participate in marketing activities to promote Case & Captain products and product awareness for market expansion as well as acquisition of new customers. m) Support in training new staff and agents on product knowledge.

KNOWLEDGE, SKILLS AND EXPERIENCE Minimum level of academic and professional qualification required to perform effectively in the role Bachelor Degree in Sales & Marketing or Engineering or Business Minimum level of experience required to perform effectively in the role Minimum 3 years’ working experience in Sales in the Agriculture Machinery or Automotive industry COMPETENCIES Technical a) Agricultural machinery knowledge. b) Driving Licence/Experience c) Tractor Operating Knowledge d) Computer Knowledge – Excel, Word, Powerpoint Functional a) Report Writing skills b) Presentation skills
Lieu : Mombasa, Kenya
Niveau d'études min. requis : 4 - Bachelor ou équivalent
Langue / Niveau :
Anglais : Professionnel

Regional Business Executive - Kisumu-3714 - Regional Business Executive - Kisumu M/F

Sat, 04 Apr 2026 07:25:52 Z

BYD Sales Coordinator-3701 - BYD Sales Coordinator M/F

Tue, 24 Mar 2026 14:24:59 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - ASSISTANT ACHAT & MARKETING
Contrat : CDI
Description du poste :
Job Purpose This position is responsible for the provision of support to the BYD team on day-to-day business operations, to ensure timely processing of customer orders. The position is also responsible for accurate processing of orders and invoices, vehicle logistics, logging and filing of documentation and contracts as well as updating sales and customer records and developing monthly sales reports. Ultimately uphold and continuously improve the customer experience standard, ensuring that every touchpoint is handled with precision, professionalism, and speed. Main Responsibilities a) Answer all customer calls and enquiries b) Attend to all enquiries on tender promptly and accurately for enhanced customer satisfaction. c) Management of records for the department i.e. warranty documents, demo vehicles agreements, client feedback reports on demo, clients’ vehicles files, showroom keys & accessories record. d) Create a file (both soft and hard copy) for every vehicle delivered gathering the key documents as indicated on the sales SOP. e) Follow-up on new vehicle (BYD) registration, vehicle accessories and logbooks dispatch to customer. f) Custodian of all spare keys and logbooks g) Effectively manage and report on stock reports, stock reconciliations, managing vehicle movements from Bond/GLC, handling stock discrepancies & reconciliation of accessories that come with the car. Receive vehicles from GLC and keep the required documents. h) Adhere to the FIFO system and verify required payment received when allocating BYD models except where an approval is given. i) Prepare timely quotations for branches, dealers & agents, and accurate sales reports to enhance efficiency and effectiveness in the sales process; j) Regularly update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention; k) Follow up with customers on warranty booklets to ensure full compliance with CFAO Mobility guidelines on warranty management; l) Fixing and scheduling maintenance appointments for customers m) Requisition for stationery to ensure minimal disruptions to business operations due to stock outs; n) Archive records for the department to ensure records are kept in a safe manner, and are easy to retrieve when required for decision making purposes o) Custodian of the Fleet Register (logbooks & keys) to monitor movement and maintain accountability. p) In a Teamwork mindset, be available for any task out of this scope & that can be done during the working hours to support any other departments to support the BYD Team

Minimum level of academic and professional qualification Degree in a business-related field from a recognized university. Minimum level of experience required 3 years of experience in administration or in a relevant position from a reputable organization. Competencies Technical a) Computer literacy b) Customs rules and KRA procedure c) Government regulations d) Product knowledge: vehicle specifications, basic mechanical knowledge e) Suppliers management knowledge f) Finance knowledge g) Stock management h) Driving license Functional a) Excellent customer service and verbal communication skills are essential for this role b) Report writing skills- ability to develop reports c) Presentation skills Behavioral a) Innovation - Ability to come up with new and better ways of working to improve efficiency and effectiveness b) Time Management – Ability to use time effectively and efficiently c) Drive for results – Aware of their roles and responsibility and can be counted on to meet and exceed goals d) Interpersonal skills – Ability to build rapport and constructive and effective relationships with colleagues and customers e) Customer focus – Establishes and maintains effective relationship with both internal and external customers, to gain their trust and respect f) Ethics and values – Adheres to an appropriate and effective set of core values and beliefs, and in alignment with the values g) Integrity and trust – Trusted individual who can present the unvarnished truth in an appropriate and helpful manner, keeps confidence, admits mistakes, doesn’t misrepresent themselves for personal gain
Lieu : Nairobi
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

Sales Supervisor, Sinotruk-3535 - Sales Supervisor, Sinotruk M/F

Tue, 24 Mar 2026 10:32:49 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - ASSISTANT RESPONSABLE DE MARQUE
Contrat : CDI
Description du poste :
JOB PURPOSE This role is responsible for supervising and driving the performance of the Sinotruk sales team to achieve agreed sales volumes, revenue, and market share targets in Kenya. The role focuses on execution of sales strategies, people management, customer relationship management, and market development within Nairobi and assigned territories, in line with company policies and local market dynamics Managerial/Supervisory a) Formulate and implement sales strategies to drive the realization of the department sales targets b) Prepare and submit sales budgets and the monthly rundown report as per CFAO Mobility guidelines to assist enhance and monitor performance c) Prepare and submit expense budgets to ensure the allocation of sufficient resources critical for the implementation of the department sales plans d) Monitor the utilization of resources to avoid wastage (Resource Management) e) Supervise, coach, and motivate Sales Executives to meet and exceed individual and team sales targets. Coordinate performance management for the department to ensure high performance and retention of staff f) Conduct regular field visits, and performance reviews g) Identify training needs and support continuous development of the sales team h) Coordinate credit management in the department to ensure minimal bad debts i) Drive sales of Sinotruk commercial vehicles in line with monthly, quarterly, and annual targets j) Initiate and nurture relationships with customers and other key stakeholders to ensure CFAO Mobility receives the support required in the achievement of set targets k) Coordinate the operations of the department for enhanced efficiency and effectiveness in the delivery of service l) Monitor the utilization of demo units assigned to the department to ensure full compliance with the CFAO Mobility guidelines Operational Responsibilities a) Conduct business prospecting to ensure the achievement of the monthly order intake and sales targets for the department b) Carry out weekly follow through of the sales process for vehicle sales orders and liaise with various departments to ensure lead times are adhered to c) Approve customer vehicle orders to ensure timely processing of the sale d) Give approvals and confirm price levels and discounts to customers to ensure prices are competitive and protect CFAO Mobility against possible loss e) Sign off Delivery Note/Gate Passes to ensure payment terms are complied with and invoices are properly prepared before sign off f) Check and approve proposals for promotions and promotional items to ensure value for money, cost and quality g) Follow up on debtors and report to the management to ensure appropriate strategies are employed to recover monies owed to CFAO Mobility

Minimum level of academic and professional qualification a) Bachelor’s Degree in Business, Engineering or relevant field from a recognized institution. b) Diploma in Sales and Marketing from a recognized institution Minimum level of experience required 8 years or relevant working experience in the automotive industry, with 2 years of experience in a sales management position in a company of comparable size. COMPETENCIES Technical a) Computer literacy b) Knowledge of relevant legislations related to the motor industry c) Knowledge of the current telematics as provided in the market d) Financial Knowledge e) Knowledge of Government of Kenya Regulations f) Knowledge of Profession Body Regulations – KMI regulations g) Knowledge of transporters various bodies and affiliations h) Ability to gather market intelligence Functional a) Strategic development and implementation b) Budgeting c) Policy development and implementation d) Analytical (Qualitative & Quantitative) e) Report writing skills f) Presentations skills g) Organizational skills h) Project Management Behavioral a) Business acumen – knows how business works; knowledgeable in current and possible future policies, practices, trends, technology and information affecting the business; knows the competition; is aware of how strategies and tactics work in the market place b) Strategic agility – Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can can create competitive and breakthrough strategies and plans; can articulately paint credible pictures and visions of possibilities and likelihoods c) Perspective – looks towards the broadest possible view of an issue/challenge; has broad-ranging personal and business interests and pursuits; can easily pose future scenarios; can discuss multiple aspects and impacts of issues and project them into the future d) Technical Learning – Is good at learning new industry, company, product or technical knowledge e) Quality Decisions – Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgement; most of your solutions turn out to be correct and accurate when judged over time f) Problem solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; is excellent at honest feedback; looks beyond the obvious and does not stop at the first answers; probes all fruitful sources for answers g) Interpersonal skills – Is self-aware, and has ability to relate with people across all levels of seniority as appropriate, to ensure achievement of personal targets h) Organisational positioning skills – Understanding of organisation structure both formal and informal, is sensitive to how people and organisation’s function; anticipates where the landmines are
Lieu : Popo Road, Nairobi
Niveau d'études min. requis : 4 - Bachelor ou équivalent

Sales Executive BYD-3696 - Sales Executive BYD M/F

Tue, 24 Mar 2026 10:25:01 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Job Purpose This role is responsible for the achievement of the set sales targets to ensure the profitability of the BYD brand Main Responsibilities Operational Responsibilities a) Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making; b) Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales; c) Prepare quotations in a timely manner in line with CFAO Mobility guidelines to assist close sales in a timely manner; d) Create sales orders in the system to facilitate timely invoicing e) Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans; f) Maintain regular contact with clients to promote retention and generate referrals and new business opportunities; g) Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention; h) Advise clients on finance packages available through partner financial institutions (banks), and assist the clients in filling the required documentation to ensure the sales deals are closed; i) Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals; j) Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention; k) Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales; l) Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the BYD brands; m) Submit accurate weekly deliveries and order intake data to the Sales Manager to keep track of the monthly sales targets as per budget; Support in the unit ordering process to ensure optimal stock holding at all times;

Minimum level of academic and professional qualification Degree in sales and marketing or other relevant field Minimum level of experience 3-5 years’ working experience in sales in the automotive industry Experience in and knowledge of Electric Vehicles will be an added advantage Competencies Technical a) Proficient in Microsoft Office applications/computer literacy b) Driving Skills c) Product knowledge i.e. vehicle specifications, Basic mechanical knowledge d) Knowledge in professional standards Functional a) Writing skills b) Presentation skills Behavioral a) Excellent Customer Service skills b) Excellent interpersonal skills c) Pleasant and outgoing personality d) Strong negotiating and influencing skills e) Excellent presentation skills and communication skills (written and spoken) f) A team player with a go-getter attitude g) Ability to work under pressure and meet sales targets h) Organizational skills.
Lieu : Nairobi
Niveau d'études min. requis : 4 - Bachelor ou équivalent

011/26-3657 - Vehicle Sales Team Leader M/F

Wed, 25 Feb 2026 08:35:28 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
We are looking for a results‑driven Sales Team Leader to support and guide the sales team in achieving set targets while delivering an exceptional customer experience. The role focuses on leading daily sales activities, strengthening customer relationships, and ensuring effective lead management and smooth showroom operations to drive business growth.

Lead, motivate, and guide the sales team to achieve monthly and annual sales targets. Ensure excellent customer experience through effective lead follow‑ups and walk‑in client engagement. Develop and implement sales strategies, allocate targets, and coach the team on converting leads to sales. Monitor and report on sales activities including leads, showroom traffic, quotes, test drives, sales, and lost sales. Maintain accurate 90‑day sales forecasts and ensure consistent prospecting and follow‑ups. Ensure showroom vehicle displays comply with company standards. Support brand visibility through trade shows, marketing events, and networking activities. Manage online and social media inquiries and distribute leads to the sales team. Conduct competitor analysis to identify market trends and opportunities. Oversee SAP sales order processing, vehicle delivery readiness, daily sales meetings, and team performance management.
Lieu : Lusaka
Niveau d'études min. requis : 4 - Bachelor ou équivalent
Langue / Niveau :
Anglais : Professionnel

012/26-3655 - Service Administrator M/F

Wed, 25 Feb 2026 07:28:04 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
We are seeking a highly organized and customer‑focused Service Administrator to support efficient service operations within the branch. The successful candidate will coordinate daily service activities, prepare operational reports, manage Work in Progress (WIP), handle first‑line customer complaints, and ensure accurate DBM order opening and costing.

• Monitor service turnover, Gross Profit, and overall departmental performance to meet set targets. • Manage WIP, warranty processes, Vehicle in Yard (VIY), and ensure accurate service documentation. • Provide excellent customer service, handle first‑line complaints, and communicate job progress, costs, and delivery times. • Support workshop efficiency through appointment scheduling, upselling activities, and adherence to Toyota’s 7‑Step Service Procedure and TSM standards. • Conduct weekly tool checks, manage missing tool reports, and ensure accurate Dealer Business Management order opening and billing. • Vet warranty claims, prepare service reports, and contribute to debt reduction through customer engagement. • Perform additional duties as assigned by management.
Lieu : Solwezi
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

2026-3636 - Service Administrator M/F

Tue, 17 Feb 2026 14:48:40 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
We are seeking a highly organized and customer‑focused Service Administrator to support efficient service operations within the branch. The successful candidate will coordinate daily service activities, prepare operational reports, manage Work In Progress (WIP), handle first‑line customer complaints, and ensure accurate DBM order opening and costing.

• Monitor service turnover, GP, and overall departmental performance to meet set targets. • Manage WIP, warranty processes, VIY, and ensure accurate service documentation. • Provide excellent customer service, handle first‑line complaints, and communicate job progress, costs, and delivery times. • Support workshop efficiency through appointment scheduling, upselling activities, and adherence to Toyota’s 7‑Step Service Procedure and TSM standards. • Conduct weekly tool checks, manage missing tool reports, and ensure accurate DBM order opening and billing. • Vet warranty claims, prepare service reports, and contribute to debt reduction through customer engagement. • Perform additional duties as assigned by management.
Lieu : Lusaka
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Anglais : Professionnel

SST01-3013 - Special Service Tools Storeman M/F

Wed, 04 Feb 2026 14:24:16 Z

Métier : Technique & Services/Pièces et-ou Services
Contrat : CDI
Description du poste :
· Execute the receiving and dispatching of Special Service Tools for repairs and Consumables to and from Technicians, Customers/Suppliers, · Draw required stocks and ensure proper Inventory Control, · Administer all paperwork (Delivery Note/dispatch notes/ goods receiving notes) as per defined procedure, · Issue items from the store against appropriately authorized requisitions, · Compile and produce stores report on a monthly basis, · Ensure cleanliness and neatness of stores, · Take ownership of all Service Special Tools, General workshop equipment and vehicle manuals, and ensure all are maintained in a good manner, · Carryout weekly and monthly Technician tools and workshop equipment checks and share defect report with workshop management, · Maintain and update service/maintenance records of all workshop equipment, · Maintain records of genset fuel usage and update ledger on genset hours and fuel volume issued, · Reconcile all damaged tools to raise requisitions for replacement where necessary, · Ensure all SSTs are returned to stores at close of business, Any other duties as may be assigned by the Line Manager.

· Professional qualification in automobile engineering or any business course · At least five (05) years in a workshop setting · Strong technical and administrative skills · Good communication & interpersonal skills
Lieu : Plot 8522 Cairo Road, Northend, Lusaka
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

FSAO1-3127 - Fleet Sales Administration Officer M/F

Wed, 28 May 2025 07:51:03 Z

Métier : Achats Ventes Marketing/Support Commercial - Marketing - Réseau
Contrat : CDI
Description du poste :
• Build strong relationship with fleet customers and enhance customer delight culture. • Receive, meet and visit customers when necessary. • Collect voice of the customer and lost customer • Support Fleet Sales Team Leader in fleet accounting (sales, service, parts) for main fleet customers. • Fleet database handling. • Support event organization for fleet customers. • Support collaboration with service team. • Service reminder/appointments monitoring of Fleet Sales Team within 1st year. • Monitor service appointment list to provide sales opportunity to Sales Consultant to meet new vehicle owners, and potentially offer test drive. • Creation of SAP orders • Updating TALO deliveries • Ensuring all units are invoiced, all invoices signed by Sales Manager or National Sales Manager, and filed in appropriate deal files. • Responsible for deal files management by ensuring 100% deal file completeness and handing over the deal files to the Sales Planning Team. • Window person between PDI, Marketing, Service and Accounts department. • Preparing and sending the weekly activity report to the Sales Manager • Creation of commission claims for the team • Assist tender team for preparing of tenders whenever called upon. • Assisting in fleet sales processes including issuance of quotations, order acceptance and vehicle delivery • Work closely with the fleet sales team leader to establish monthly order intake forecast and sales. • Update activity report weekly and update Team Leader weekly. • Update the 90-day report after each delivery and information weekly. • Promote Kaizen Activities in the Fleet Sales to realize improvement KPIs (e.g. customs clearance achievement, delivery date accomplishment, etc). • Assists in marketing events attendance. • Any other duties that may be required from time to time.

· Degree/Diploma in sales or any Business - related discipline · One-Year experience in a sales / administrative role · Good communication and analytical skills · Negotiation and Time Management Skills · Computer skills and Grade 12 certificate · Driver’s license for both manual and automatic transmission vehicles
Lieu : Cairo Road Branch, Lusaka
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

WF001-3022 - Workshop Foreman M/F

Mon, 05 May 2025 10:07:23 Z

Métier : Technique & Services/Dir Opération Technique
Contrat : CDI
Description du poste :
To supervise team of Technicians - motivation of the Team, maximize the Team's efficiency and assisting when they encounter difficulties. Ensuring all repairs meet the desired completion time. To be liaison between Controller on all Vehicles being allocated to the Team. To determine the requirements of the Team to enable them perform at the required levels.

To oversee the day to day management of the workshop The overall productivity and efficiency of the Team The quality of the repairs conducted by the Team members The overall cleanliness and appearance of His/her designated area The security and maintenance of tools and equipment under his/her teams control Ensuring the Team works according to company's Safe and Health Policies Ensure the workshop Team reports on time Check all closed job cards and submit to to service controller Monitoring the process of all repairs being conducted and manufacturer standard operating procedures Conducting quality checks on completion and rest drive with the Technician if the job dictates Forwarding manufacturer quality concerns to management Recommending and assisting in Team member disciplinary action when necessary Compiling internal technical reports/requests and actively participate in Workshop requests Communicate constantly with the Service Manager on all aspects pertaining to the Team and Workshop Immediately report to the Service Manager on all dysfunctional equipment Liaise with technical trainer on any training for the Team Attend to customer complaints and where necessary refer to appropriate personnel Notify Service Advisors for authorization of Parts to be ordered for vehicles Off road (VORs) Adjudicate warranty in conjunction with the Service Advisor All other duties as may be assigned by management
Lieu : Kitwe
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

TECH001-3071 - Technician M/F

Mon, 05 May 2025 10:06:41 Z

Métier : Technique & Services/Dir - Resp Technique - Production
Contrat : CDI
Description du poste :
To ensure that all customer/client vehicles are fixed right the first time hence achieving service throughput and revenue targets as well as customer satisfaction.

• Achieve sales targets for VW, Ford, Suzuki, and Toyota workshop services through effectively servicing customers/client vehicles as per service menus. • Carry out pre-delivery inspection on all new vehicles prior to delivery. • Provide quality workmanship through fixing customer/client vehicles right the first time in order to avoid repeat jobs. • Accurate identification of vehicle faults, parts that need replacement and proper fitment of vehicle parts. • Manage his/her performance through active identification of training needs & participation in available training & development programmes. • Timely and accurate communication of vehicle defects through preparation & submitting of defect reports to supervisor. • Respond to & handle customer/client complaints promptly through addressing all repeat jobs brought to his/her attention to ensure maximum customer satisfaction. • Proper management of all technical tools & equipment allocated to you at all times to avoid accidents and wastage. • Adhere to workshop standards by carefully handling customer/client vehicles & tools to avoid damages and losses. • Managing the Warranty part tagging safe keeping. • Any other assignments as may be assigned from time to time.
Lieu : Kabwe
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Anglais : Professionnel

TECHKTK001-3072 - Technician M/F

Mon, 05 May 2025 10:06:14 Z

Métier : Technique & Services/Pièces et-ou Services
Contrat : CDI
Description du poste :
To ensure that all customer vehicles are fixed right the first time and hence achieving service throughput and revenue targets as well as customer satisfaction. Achieve sales targets for VW, Ford, Suzuki, and Toyota workshop services through effectively servicing customers/client vehicles as per service menus.

Achieve sales targets for VW, Ford, Suzuki, and Toyota workshop services through effectively servicing customers/client vehicles as per service menus Carry out pre-delivery inspection on all new vehicles prior to delivery. Provide quality workmanship through fixing customer/client vehicles right the first time in order to avoid repeat jobs. Accurate identification of vehicle faults, parts that need replacement and proper fitment of vehicle parts. Manage his/her performance through active identification of training needs & participation in available training & development programmes. Timely and accurate communication of vehicle defects through preparation & submitting of defect reports to supervisor. Respond to & handle customer/client complaints promptly through addressing all repeat jobs brought to his/her attention to ensure maximum customer satisfaction. Proper management of all technical tools & equipment allocated to you at all times to avoid accidents and wastage. Adhere to workshop standards by carefully handling customer/client vehicles & tools to avoid damages and losses. Managing the Warranty part tagging safe keeping. Any other assignments as may be assigned from time to time.
Lieu : Kitwe
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Anglais : Professionnel

VSC-VW/SUZUKI 001-3073 - Vehicle Sales Consultant - Volkswagen (VW) and Suzuki M/F

Mon, 05 May 2025 10:05:10 Z

Métier : Achats Ventes Marketing/Support Commercial - Marketing - Réseau
Contrat : CDI
Description du poste :
To be the principal contact point between the Sales Department and the Customer./client To effectively manage and grow a customer database with the key objective of maximizing the sales of Volkswagen (VW) and Suzuki, New Vehicles & Accessories at, or above the set profit objectives. To ensure that all Customers Sales experiences exceed their expectations. To actively participate in Marketing activities. Meeting the set sales objectives at, or above, the set gross profit target.

The analysis of the market and develop individual strategies to meet set objectives and targets. To create individual annual, monthly, and weekly action plans to ensure that individual sales activities and performance parameters are achieved. To accurately forecast monthly and quarterly sales and model mix. To ensure that the Show room is maintained to the Brands Standards and that all vehicles displayed are in immaculate condition to be demonstrated to Customers/clients, battery charged, clean and polished, etc. To promote housekeeping standards and keep workstation clean and organized. To actively prospect both established and prospective customers through Personal contact – either by visit, invitation to show room, during marketing events; Telephonic or On-line meetings To adhere to visitation and contact guidelines/requirements for key account customers. To manage web enquiries as per company guidelines and requirements. To maintain an accurate and up to date Customer database – ensuring the recording of all relevant contact points with customers in the database. To open and maintain sales files as per company procedures – ensure that all the sales files required documentation/contents are accurate and filed correctly and in order. To quantify prospective deals by percentage where 100% is definite sale and 10% is improbable: To manage orders in liaison with Logistics Team and to effectively communicate with Customers regarding delivery of their orders. To receive, handle and manage Customer complaints or concerns and ensure the speedy resolution To contribute towards and actively participate in Brand or Company marketing initiatives. To compile daily, weekly, monthly reports as required and ensure their submission ahead of deadlines. To report lost sales and analysis of the reasons. Actively participate in all training programs as required by the relevant Brands or by by Management. Maintain a thorough knowledge of all products / models. Know the competitors products and understand local market influences. Any other duties that may be required from time to time
Lieu : Lusaka
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Anglais : Professionnel