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CIT/26/ANK-4016 - CHARGE DE SUIVI DES INTERVENTIONS SUR TERRAIN H/F

Wed, 16 Sep 2026 22:01:18 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - RESP - MARQUE - PRODUIT
Contrat : CDD
Description du poste :
- Participer à la prise de contact avec les clients (téléphone, mail, terrain) pour planifier les interventions. - Soutenir l’équipe dans la logistique des interventions - Aider à la valorisation de l’opération via des supports de communication simples - Assurer le suivi des relances clients et contribuer à la fidélisation.

- Licence dans les domaines du commerce, du marketing, de la gestion ou des filières techniques. - Doté(e) d’un bon relationnel, à l’aise dans la relation client et le travail en équipe. - Autonome, rigoureux(se), organisé(e) et faisant preuve d’initiative. - Un intérêt pour le secteur automobile et les opérations de terrain serait un atout.
Lieu : Antananarivo
Niveau d'études min. requis : 4 - Bachelor ou équivalent
Langue / Niveau :
Français : Professionnel
Langue / Niveau :
Anglais : Notions

2026-3891 - RESPONSABLE DE MAGASIN H/F

Wed, 09 Sep 2026 16:47:04 Z

Métier : Exploitation-Opérations/Exploitation-Opérations - DIR - RESP OPERATIONS
Contrat : CDI
Description du poste :
CFAO CONSUMER, filiale du Groupe CFAO, est une multinationale opérant sur le marché de la distribution spécialisée en Afrique. Pour nous accompagner dans notre expansion, nous recrutons un Responsable de Magasin H/F: Rattaché au Directeur des opérations, vous assurez le bon fonctionnement de votre magasin et le respect de notre concept commercial en garantissant la disponibilité et la fraîcheur des produits, une présentation et un accueil clients irréprochables, dans le respect de la législation et les procédures internes. Vos missions : Approvisionner le magasin. Optimiser le stock de marchandises. Assurer une mise en rayon productive. Développer et optimiser des opérations en magasin. Mettre en place les changements de prix et enregistrer les pertes. Contrôler régulièrement la qualité et les rotations. Mettre en place l’affichage et communication des infos/ notes du jour. Traiter les réclamations clients et hotlines clients. Déterminer et mettre en place les thématiques à animer en magasin. La liste des tâches n'est pas exhaustive.

Bac + 2 à 5 en Gestion, Commerce, Marketing ou équivalent. Une expérience de 3 minimum dans le secteur de la grande distribution à une fonction similaire est souhaitée. Bonne maitrise des différents secteurs (frais, non alimentaire, Produits de Grande Consommation). Expérience avérée dans le management et la gestion d’un centre de profit. Connaissances de la réglementation sociale. Connaissance des outils liés à la gestion commerciale, le management, la productivité, les achats, … Sens de l’organisation et de l’anticipation, vous êtes orienté résultat. L’entrepreneuriat, l’agilité, la performance et la diversité constituent nos valeurs.
Lieu : Abidjan
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

SM9/9/2026-4117 - Sales Manager M/F

Wed, 09 Sep 2026 13:09:24 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - RESP - MARQUE - PRODUIT
Contrat : CDI
Description du poste :
About the company Toyota Tsusho Africa, part of the CFAO Group, specializes in Supply Chain Management and Production Assembly, delivering a range of value-adding solutions to the South African Automotive Industry. An exciting and challenging opportunity has arisen for an experienced and suitably qualified Sales Manager to join the Steel team, based in Durban. Purpose of the job: To manage the Sales and Procurement activities of the TTAF Steel Sales department, to develop & sustain solid relations with Customers & Suppliers, to ensure accurate budgeting and reporting, ensuring that targets & objectives are met as well as support with New Business Development in line with company strategy. EXPERIENTIAL AND EDUCATIONAL REQUIREMENTS: Matric Business / Financial, Supply Chain Management and/or Engineering Tertiary Qualification (preferably at NQF level 7) 6~8 years industry experience in Sales/Procurement, >5yrs Managerial experience. Preference to people with a steel background either automotive or non-automotive and sound knowledge of procurement, pipeline management and financial reporting Must have a valid driver's license Computer Literacy and Strong MS Office background (Outlook, Word, Excel, Power point) Project Management will be Advantage

ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the department’s sales and procurement function Manage department’s supply chain pipeline management function with optimal inventory control Review and approve quotations to customers and orders with suppliers / service providers against company DOA Customer liaison, maintain customer relations and perform key account management function, incl. addressing & resolving key customer & supplier issues Manage month-end financial process (Sales, Stock, Expenses for Management accounts) Management account analysis and reporting (Sales, GP, Expenses) & covering corporate compliance requirements (PACI / ABCP / COCE) Manage Debtors/Creditors (working capital control) Manage departments’ annual budget process, through to completion and approval Assist to make sales, procurement and new business strategy formulation and the implementation thereof Management of sales / procurement staff (Key Performance Areas with Career Development Plans) COMPETENCY REQUIREMENT: Advanced level of Microsoft Office (Excel, Word, PowerPoint) Highly analytical and methodical with strong commitment to accurate and ethical reporting Decision making ability and lead by example Attention to detail, focus on goals and manage tasks until completion i.e. follow up with solution-orientation Customer-orientation and negotiation capabilities in key account management context Experience with profit and loss analysis including the knowledge of balance sheet and cash flow Local/import material procurement and pipeline management Advance Problem solving skills People management experience (mentoring, coaching, development for performance) All appointments will be made in line with our Employment Equity Plan.
Lieu : Durban
Niveau d'études min. requis : 4 - Bachelor ou équivalent

SOMED/ANK/26-4112 - SOCIAL MEDIA MANAGER H/F

Wed, 09 Sep 2026 12:41:50 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DIR - RESP MARKETING
Contrat : CDI
Description du poste :
- Élaboration de la stratégie Social Media en cohérence avec les orientations du Groupe et des marques - Construction en collaboration avec les Responsables de Marque, du calendrier éditorial et coordination de la diffusion des contenus - Pilotage de la production de contenus adaptés à chaque plateforme (vidéos, Reels, Stories, TikTok, photos, motion design, etc.) - Gestion quotidienne des comptes officiels : animation, modération, e-réputation, gestion des situations sensibles ou de crise - Pilotage des campagnes publicitaires digitales (Meta, LinkedIn, TikTok, Google Ads) : objectifs, audiences, budgets, ROI - Suivi de la performance via des tableaux de bord et reporting mensuel au Directeur Général avec recommandations -Veille permanente sur les tendances digitales, outils IA, bonnes pratiques du secteur automobile et la concurrence

- Bac+3 en Gestion, Administration, Commerce ou équivalent - Maîtrise du pack Office (Outlook, PowerPoint, Excel, Word) - Excellente maîtrise des réseaux sociaux - Maîtrise des plateformes publicitaires (Meta Business Suite, LinkedIn Campaign Manager, TikTok Ads, Google Ads) - Connaissance des outils de création graphique et vidéo - Maîtrise des outils d'analyse de performance - Connaissance du SEO et du marketing digital - Bonne maîtrise des outils d'intelligence artificielle appliqués au marketing - Bon niveau d'anglais - Esprit d'initiative, créativité et sens de l'analyse - Organisation, rigueur et disponibilité - Aisance relationnelle et excellentes capacités de communication - Résistance au stress et gestion des priorités - Leadership transversal et capacité à fédérer des équipes multidisciplinaires - Orientation résultats et force de proposition
Lieu : Antananarivo
Niveau d'études min. requis : 4 - Bachelor ou équivalent
Langue / Niveau :
Français : Professionnel
Langue / Niveau :
Anglais : Professionnel

2026-3892 - Chef de secteur Magasin:Produits Frais Transformés H/F

Tue, 08 Sep 2026 08:02:24 Z

Métier : Exploitation-Opérations/Exploitation-Opérations - DIR - RESP OPERATIONS
Contrat : CDI
Description du poste :
CFAO CONSUMER, filiale du Groupe CFAO, est une multinationale opérant sur le marché de la distribution spécialisée en Afrique. Pour nous accompagner dans notre expansion, nous recrutons un (e) Chef de Secteur Magasin: Produits Frais Transformés H/F. Rattaché (e) au Directeur Magasin, vous serez responsable de la gestion opérationnelle et commerciale du rayon Produits Frais Transformés (PFT) dans nos hypermarchés. Vous assurez la supervision des approvisionnements, la gestion des stocks, le suivi des ventes et la mise en place de stratégies merchandising). Vous aurez pour mission de : Superviser les activités quotidiennes des rayons de produits frais transformés (PFT). Assurer un approvisionnement constant en coordonnant avec les fournisseurs et les services logistiques. Optimiser les niveaux de stock en fonction des ventes et des tendances du marché. Développer des actions promotionnelles pour stimuler les ventes et atteindre les objectifs fixés. Mettre en œuvre des stratégies merchandising attractives pour maximiser la visibilité des produits. Former et encadrer l'équipe du rayon pour garantir un service client de qualité. Analyser les performances du rayon et proposer des ajustements stratégiques en conséquence. Assurer le respect des normes d'hygiène et de sécurité alimentaire. La liste des tâches n'est pas exhaustive.

Bac + 3 en commerce ou gestion ou expérience équivalente. Au moins cinq (05) années d’expériences probantes dans la fonction au sein d’enseignes du secteur de la grande distribution ou de la distribution spécialisée. Bonne connaissance des métiers frais de la grande distribution (boucherie, poissonnerie, boulangerie-pâtisserie, fruits & légumes, traiteur, charcuterie-fromagerie, produits libre-service). Maîtrise de la gestion d'un centre de profit et avez une expérience probante dans le management d'équipe. L’entrepreneuriat, l’agilité, la performance et la diversité constituent nos valeurs.
Lieu : Abidjan
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

2026-4081 - DOP Equipement H/F

Mon, 07 Sep 2026 22:05:07 Z

Métier : Exploitation-Opérations/Exploitation-Opérations - DIR - RESP OPERATIONS
Contrat : CDI
Description du poste :
CFAO Mobility RDC recherche son futur Directeur des Opérations Produits (DOP) Équipement pour piloter le développement et la performance de marques à fort potentiel en Afrique Centrale. Votre mission: Vous êtes le représentant de la marque et le garant de sa croissance, de sa rentabilité et de son déploiement réseau. Vous coordonnez l’ensemble des acteurs internes et externes (constructeurs, plateformes, filiales) pour assurer la performance commerciale, marketing, logistique et SAV des marques confiées. Vos responsabilités: Définir la stratégie commerciale et marketing : gammes, prix, positionnement, communication. Piloter la rentabilité : achats, stocks, marges, budgets promotionnels. Développer le réseau de distribution : nouveaux territoires, animation commerciale, challenges. Négocier directement avec les constructeurs : gammes, tarifs, contrats, routes financières & logistiques. Coordonner les activités SAV & PR : conditions de garantie, respect des standards marque. Assurer un reporting régulier et proposer des plans d’action pour atteindre les objectifs.

Ce que vous apportez: Expérience confirmée dans les véhicules industriels / machines. Solide pratique terrain en animation commerciale VN & Service (+3 ans). Expérience en Chef de Produit / Responsable Marque chez constructeur ou importateur. Connaissance des marchés africains et de leurs réseaux de distribution. Compétences en gestion de projet, négociation, pilotage économique. Leadership, stabilité émotionnelle, empathie, rigueur. Pourquoi nous rejoindre ? Un rôle stratégique au cœur de la relation CFAO – Constructeur. Un périmètre large, stimulant, avec un impact direct sur la performance de la marque. Une opportunité de contribuer à la croissance du marché équipement en Afrique Centrale. Un environnement dynamique, international, en pleine expansion.
Lieu : Kinshasa
Niveau d'études min. requis : 5 - Master 1 ou équivalent
Langue / Niveau :
Anglais : Professionnel

VC0926-4088 - VENDEUR COMPTOIR H/F

Mon, 07 Sep 2026 14:08:23 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Activité: Ø Assurer la réception des clients comptoir et téléphone, accueil, conseil Ø Effectuer la recherche des références des PR Ø Signaler les ruptures de Stock Ø Etablir les factures clients comptant et terme Ø Etablir des PROFORMA Ø Participer aux inventaires permanents et généraux Ø Respecter les procédures de fonctionnement du service Ø Maintenir la propreté et le bon ordre du comptoir Ø Classer et mettre à jour les documents

Profil du candidat: Formation requise Ø BTS Gestion-Commerciale / Logistique ou formation connexe Ø Expérience de 1-3 ans dans une fonction similaire chez un concessionaire automobile Qualités requises : Ø Maîtrise des outils informatiques, et outils de communication Ø Maîtrise des techniques de vente en direct et au téléphone Ø Bon niveau en anglais Ø Connaissance du marché de l’automobile Ø Savoir accueillir les clients et les conseiller techniquement en fonction de leurs besoins Ø Capacité d’utiliser le système d’exploitation et les logiciels propres à CFAO Ø Capacité de s’informer sur l’évolution des produits, de la régulation et l’ensemble du domaine de l’automobile Ø Etre rigoureux et consciencieux Ø Etre méthodique et méticuleux Ø Bon sens relationnel Ø Sens du travail en équipe et du travail bien fait
Lieu : Abidjan
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

AM0926-4083 - ASSISTANT MARKETING H/F

Mon, 07 Sep 2026 09:57:04 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - ASSISTANT MARKETING
Contrat : CDI
Description du poste :
Mission : Accompagner les managers dans le déploiement du plan d'action marketing des marques , mettre en œuvre des leviers de développement des ventes en vue de fidéliser et de recruter des clients. Activités - Participer à la conduite et à l'analyse d'études de marché - Assurer la veille concurrentielle - Identifier les besoins marque et contribuer à l'élaboration/adaptation des plans marketing - Coordonner le déploiement opérationnel de toutes actions promotionnelles et évènementielles en direct ou en lien avec l'agence - Mener ou suivre des campagnes de marketing direct et de marketing digital - Suivre l'avancement des projets de marques et du budget prévisionnel marketing

Niveau de formation requis : Bac 4/5 en Marketing ou tout diplôme équivalent. Vous justifiez d'au moins deux (02) années d'expérience professionnelle à un poste similaire. Un bon niveau en anglais est nécessaire.
Lieu : Abidjan
Niveau d'études min. requis : 6 - Master 2 ou équivalent et plus

2026-3990 - Commercial/Technico-Commercial

Wed, 02 Sep 2026 22:01:53 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Missions principales - Identifier les marchés et clients à prospecter. - Développer un chiffre d’affaires pérenne et rentable sur l’ensemble de la gamme (produits et services). - Conseiller et accompagner les clients dans l’utilisation et l’entretien des équipements, ainsi que le financement de leurs investissements. - Assurer la veille concurrentielle et proposer des actions marketing pour dynamiser les ventes. - Identifier des opportunités de croissance et développer des synergies internes. Bâtir une bonne réputation pour le groupe CFAO et les marques distribuées. Activités clés - Inspecter les flottes des clients, détecter les besoins, établir des rapports techniques. - Mettre à jour les plannings de visites et documents de suivi. - Obtenir et valoriser les relevés de performance produits. - Prospecter et relancer les clients à potentiel et les revendeurs. - Proposer des services complémentaires (montage, équilibrage, recreusage, réparation). - Établir un rapport hebdomadaire d’activité et utiliser les outils de suivi (PRK, Toolbox). - Suivre les dossiers de vente jusqu’à la satisfaction client. - Participer au recouvrement et veiller au respect des conditions de paiement.

Profil recherché Formation : Bac+3 en Commerce ou grandes écoles. Expérience : 3 à 5 ans dans la vente B2B, idéalement dans le secteur automobile.
Lieu : Libreville
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

WH-ROOD-4050 - NEW VEHICLES SALES EXECUTIVE M/F

Mon, 31 Aug 2026 14:00:59 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Minimum Requirements: To qualify for consideration, the following requirements are essential: Grade 12 qualification/ equivalent. A tertiary qualification in Sales/ Marketing beneficial. Must have a minimum of 3 years’ sales experience in the motor industry (Volkswagen experience will be beneficial). Proven track record with references. Good verbal and written professional communication skills in English. Computer literacy skills. Clean criminal record. Valid and unendorsed SA Code 8 driver's license. Contactable referrals Practical knowledge of: The Sales cycle. The retail motor industry. Cold calling methods – provide on request Proficient experience in: A neat and professional appearance and behaviour at all times. Deadline-driven and the ability to work under pressure. Customer relationship-building skills. Effective negotiation and persuasive influence. Honest, ability to work unsupervised and a disciplined work ethic.

Job Specification: The successful candidate will be responsible for the following but not limited to: Sales Responsibility: Attend to walk-in customers and telephonic/ email queries promptly and efficiently. Invite all customers to make use of the demonstration drive. Maintain a high level of customer prospecting and actively engage in business development initiatives. Establish a daily call scheduling system to follow up on prospective customer leads. Follow up on existing customers according to the company schedule and develop a “Spotters” network. Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/ or franchise requirement. Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement. Customer Care: Ensure to introduce customers to all accessories and additional services, e.g., warranty/ service/ insurance Ensure the correct handover procedure is followed once the vehicle is prepared and delivered as per standard requirement. Ensure that satisfactory CE levels are achieved as per manufacturing targets. Administration: Keep updated and comply with all applicable Group/ Dealer/ OEM prescribed policies and procedures. Complete all documentation in full according to company procedures. Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle. Ensure demonstrator/ company car is kept in showroom condition. Product/ Industry Knowledge: Attend all sales meetings, product/ business updates and training courses as required by management. Keep updated with new motor industry trends with self-study of relevant reading material. Any ad hoc admin/ other responsibilities as and when required, as per management discretion.
Lieu : WILLIAMS HUNT ROODEPOORT
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

2026-4022 - Junior Sales Representative M/F

Fri, 21 Aug 2026 10:28:24 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position: Grade 12 / Matric plus relevant tertiary qualification Proven, successful track record and sales experience in the materials handling or related industry, 2 - 3 years’ experience in similar position Knowledge requirements: Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Computers and Electronics — Knowledge of computer hardware and software. Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective distribution of goods. Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources. Economics and Accounting — Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data. Required Skills: Speaking — Talking to others to convey information effectively. Persuasion — Persuading others to change their minds or behaviour. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Time Management — Managing one's own time and the time of others. Negotiation — Bringing others together and trying to reconcile differences. Service Orientation — Actively looking for ways to help people. Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. Reading Comprehension — Understanding written sentences and paragraphs in work related documents. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Required Abilities: Oral Expression — The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. Speech Clarity — The ability to speak clearly so others can understand you. Speech Recognition — The ability to identify and understand the speech of another person. Written Comprehension — The ability to read and understand information and ideas presented in writing. Written Expression — The ability to communicate information and ideas in writing so others will understand. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. Near Vision — The ability to see details at close range (within a few feet of the observer). Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. Work Activities:. Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions. Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others and maintaining them over time. Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Making Decisions and Solving Problems — Analysing information and evaluating results to choose the best solution and solve problems. Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. Analysing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Lieu : George
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

2026-4023 - Parts Counterhand M/F

Tue, 18 Aug 2026 07:08:22 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - ASSISTANT ACHAT & MARKETING
Contrat : CDI
Description du poste :
The primary objective of the Parts Counter Sales is to sell spare and replacement parts and equipment to external clients, as well as internal workshops; to process information, records, orders, stock levels, accuracy of stocks and to maintain, evaluate and continuously improve policies, procedures, standards and processes for the parts sales function.

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Perform overall sales function of parts and aftermarket product sales to external and internal clients Answer customers' questions about products, prices, and availability. Timeously and accurately prepare and distribute quotes. Provide pricing guidelines and discounts pertaining to specific service agreements / major clients. Maintain accurate records, using automated systems. Prepare sales contracts for orders obtained and submit orders for processing. Collaborate with colleagues to exchange information such as selling strategies and marketing information. Read catalogues, microfiche viewers, or computer displays to determine replacement part stock numbers and prices. Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions. Receive and fill telephone orders for parts. Fill customer orders from stock. Prepare sales slips or sales contracts. Responsible for stock takes – perpetual and bi-annual. Advise customers on substitution or modification of parts when identical replacements are not available. Examine returned parts for defects and exchange defective parts or process credit notes. Responsible to prepare and distribute scheduled (monthly, weekly, and daily) and ad-hoc reports as might be requested by department manager accurately and timeously Responsible for timeous and accurate execution of all administrative duties related to this position. Responsible for standby duties Responsible for stock take exercises Overall responsibility to ensure quality of interaction with and customer service and support levels to internal and / or external clients (maintain proper communication and joint resolution of problems, ensure prompt and accurate responses to queries / requests for assistance) Participation in team/department meetings and development/training initiatives to ensure that Parts Warehouse functions as an efficient resource for the company by continuously evaluating and monitoring quality and accuracy of work, implementing and actively participating in Investors In People in line with company strategic objectives, ensure effective inter-departmental and internal communication Responsible for daily / monthly ordering of stock Receive and count stock items, and accurately record dataAccurate packing and unpacking of items to be stocked on shelves in stockrooms, warehouses or storage yards Accurate picking of orders according to computer generated requisitioning picking slips and customer invoices Verify inventories by comparing them to physical counts of stock and to investigate and resolve discrepancies / adjust errors
Lieu : 80 Otto Volek Road, Pinetown
Niveau d'études min. requis : 2 - Bac ou équivalent

Customer Care Representatives Supervisor-3938 - Customer Care Representatives Supervisor M/F

Thu, 13 Aug 2026 22:01:52 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
We are looking for a driven, hands-on individual to take up the role of Customer Care Representatives Supervisor. This role will be central to delivering customer care that supports both our sales targets and our customer satisfaction goals.

RESPONSIBILITIES Sales Turnover: Set and monitor sales targets for the Customer Care team, ensuring alignment with overall business goals. Support the implementation of commercial campaigns and telesales activities that drive revenue. Supervision of the Customer Care Team: Oversee the daily activities and performance of Customer Care Representatives. Ensure efficient communication between internal teams to meet customer needs and resolve inquiries. Equip team members with the necessary tools and training to meet performance targets Customer Care Act as a liaison between Key Account Managers, Branch Managers, and customers to effectively resolve complaints and inquiries. Identify recurring customer issues within the call center and proactively implement solutions. Collect and report on market intelligence to assist in refining customer care strategies. Client Management Ensure Customer Care Representatives adhere to daily call schedules and meet performance expectations. Handle client credit suppression requests and collaborate with the Credit Controller to manage accounts. Invoicing Support: Assist the team with invoicing customer orders, ensuring accuracy and timely completion of all related documentation. Monitor the invoicing process to ensure compliance with internal processes and customer requirements. Stock Management Liaise with the Warehouse Manager to ensure accurate stock levels and timely deliveries to customers KEY PERFORMANCE INDICATORS Growth in sales Higher uptake of bonus promotions Order entry accuracy and fill rate GDP/regulatory documentation compliance Customer satisfaction and complaint resolution turnaround Order processing turnaround time (cutoff/same-day compliance)
Lieu : Nairobi
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

VDUR-4008 - NEW VEHICLES SALES EXECUTIVE M/F

Wed, 12 Aug 2026 13:19:19 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Minimum Requirements: To qualify for consideration, the following requirements are essential: Grade 12 qualification/ equivalent. A tertiary qualification in Sales/ Marketing beneficial. Must have a minimum of 3 years’ sales experience in the motor industry (Volkswagen experience will be beneficial). Proven track record with references. Good verbal and written professional communication skills in English. Computer literacy skills. Clean criminal record. Valid and unendorsed SA Code 8 driver's license. Contactable referrals Practical knowledge of: The Sales cycle. The retail motor industry. Cold calling methods – provide on request Proficient experience in: A neat and professional appearance and behaviour at all times. Deadline-driven and the ability to work under pressure. Customer relationship-building skills. Effective negotiation and persuasive influence. Honest, ability to work unsupervised and a disciplined work ethic.

Job Specification: The successful candidate will be responsible for the following but not limited to: Sales Responsibility: Attend to walk-in customers and telephonic/ email queries promptly and efficiently. Invite all customers to make use of the demonstration drive. Maintain a high level of customer prospecting and actively engage in business development initiatives. Establish a daily call scheduling system to follow up on prospective customer leads. Follow up on existing customers according to the company schedule and develop a “Spotters” network. Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/ or franchise requirement. Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement. Customer Care: Ensure to introduce customers to all accessories and additional services, e.g., warranty/ service/ insurance Ensure the correct handover procedure is followed once the vehicle is prepared and delivered as per standard requirement. Ensure that satisfactory CE levels are achieved as per manufacturing targets. Administration: Keep updated and comply with all applicable Group/ Dealer/ OEM prescribed policies and procedures. Complete all documentation in full according to company procedures. Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle. Ensure demonstrator/ company car is kept in showroom condition. Product/ Industry Knowledge: Attend all sales meetings, product/ business updates and training courses as required by management. Keep updated with new motor industry trends with self-study of relevant reading material. Any ad hoc admin/ other responsibilities as and when required, as per management discretion.
Lieu : DURBAN
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

COMMERCIAL VN -3685 - COMMERCIAL VN H/F

Mon, 10 Aug 2026 11:04:37 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - BUSINESS DEVELOPPER
Contrat : CDI
Description du poste :
Mission principale : Développer votre portefeuille clients et de prospecter une nouvelle clientèle sur votre secteur d’activité. Activités : • Développer et gérer un portefeuille clients B to B (entreprises, flottes, administrations, etc.) • Prospecter de nouveaux comptes et négocier des contrats de vente de véhicules • Répondre aux demandes de cotation et appels d’offres • Assurer le suivi commercial de la commande à la livraison • Améliorer la satisfaction et fidélisation de la clientèle • Assurer la veille commerciale • Travailler en collaboration avec les équipes supports (administration des ventes, transit, service client et après-vente) • Mettre à jour le CRM et assurer le reporting des activités commerciales • Atteindre les objectifs de chiffre d’affaires et de rentabilité

Formation requise : Bac 3/4 en Commerce, Ventes Marketing ou formation connexe. Vous avez une expérience réussie de 2-3 ans dans une fonction similaire. Qualités requises • Expérience réussie en vente B to B, idéalement dans l’automobile ou les flottes • Bonne connaissance du marché ivoirien • Excellent sens de la négociation et du relationnel • Autonomie, esprit de conquête et orientation résultats
Lieu : Abidjan
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

Key Account Manager-3999 - Key Account Manager H/F

Thu, 06 Aug 2026 09:00:23 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Missions principales : Être Responsable de la réconciliation SISO (Sales In, Sales Out) avec les grossistes faisant partie de son portefeuille Exécuter les conventions avec les grossistes de son périmètre Créer et exécuter des stratégies commerciales de la société Atteindre les objectifs annuels de volume et de profit des pharmacies clientes Négocier et établir des accords contractuels conformément aux procédures de Propharmal. Travailler en collaboration avec toutes les fonctions de l'organisation pour obtenir des résultats et identifier et développer de nouvelles opportunités commerciales Représenter les besoins du client et fournir une compréhension de la concurrence et des tendances du marché à l'organisation Développer une base de données des comptes clés dans l'outil attitré Établir des partenariats solides avec des pharmacies clientes pour une croissance à long terme Développer et acquérir de nouveaux portefeuilles clients Gérer la disponibilité des produits, le suivi des stocks, les réapprovisionnements Encadrer, gérer et inspirer et pour développer efficacement l'activité Assurer un reporting régulier de ses activités Application des exigences du Code de Conduite interne, notamment mais sans s'y limiter, en maintenant des normes élevées de conduite professionnelle.

Exigences du poste : Est capable de percevoir les enjeux stratégiques et financiers Est de formation supérieure en commerce /Gestion d’entreprise Avec 3 à 5 ans d’expérience dans la gestion des ventes dans une industrie similaire Habite dans la région Est de l'Algérie
Lieu : Est de l'Algérie
Niveau d'études min. requis : 4 - Bachelor ou équivalent
Langue / Niveau :
Français : Professionnel
Langue / Niveau :
Arabe : Maternelle

Délégué(e) Pharmaceutique-3994 - Délégué(e) Pharmaceutique H/F

Mon, 03 Aug 2026 15:30:50 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Responsabilités principales du poste : · Garantir le maintien des bonnes relations avec les pharmaciens clients et la société ; · Présenter et promouvoir les offres et les services de la société auprès des pharmaciens d’officines ; · Piloter le processus d’acquisition et de fidélisation des clients · Présenter la société lors des événements pharmaceutiques et des regroupements des professionnels de la santé et des Key Opinion Leaders · Assurer une analyse permanente de l’environnement pharmaceutique et de la dynamique des secteurs qui lui sont affectés. · Participer à la définition de la politique de la promotion pharmaceutique de la société. · Élaborer et implémenter des plans d’actions par secteur, et assurer leur suivi

Profil recherché: · Diplôme universitaire (ou équivalent) dans le domaine commercial, scientifiques ou équivalant. · 05 à 06 ans d’expérience en ventes de produits pharmaceutiques et/ou parapharmaceutiques auprès des officines. · Des bonnes connaissances de l’environnement pharmaceutique. · Des bonnes connaissances médicales. · Des bonnes aptitudes de négociation. · Avoir un sens élevé de l’organisation et de la planification. · Avoir le sens d’analyse et de synthèse. · Une forte aptitude de communication et apte à développer et à maintenir des bonnes relations professionnelles. · Apte aux déplacements
Lieu : Rouiba-alger
Niveau d'études min. requis : 4 - Bachelor ou équivalent

IBH-3923 - USED VEHICLES SALES EXECUTIVE M/F

Wed, 29 Jul 2026 11:00:28 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Minimum Requirements: To qualify for consideration, the following requirements are essential: Grade 12 qualification/ equivalent. A tertiary qualification in Sales/ Marketing beneficial. Must have a minimum of 2 years’ sales experience in the motor industry. Proven track record with references. Good verbal and written professional communication skills in English. Computer literacy skills. Clean criminal record. Valid and unendorsed SA Code 8 driver's license. Contactable referrals Practical knowledge of: The Sales cycle. The retail motor industry. Cold calling methods – provide on request Proficient experience in: A neat and professional appearance and behaviour at all times. Deadline-driven and the ability to work under pressure. Customer relationship-building skills. Effective negotiation and persuasive influence. Honest, ability to work unsupervised and a disciplined work ethic.

Job Specification: The successful candidate will be responsible for the following but not limited to: Sales Responsibility: Attend to walk-in customers and telephonic/ email queries promptly and efficiently. Invite all customers to make use of the demonstration drive. Maintain a high level of customer prospecting and actively engage in business development initiatives. Establish a daily call scheduling system to follow up on prospective customer leads. Follow up on existing customers according to the company schedule and develop a “Spotters” network. Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/ or franchise requirement. Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement. Customer Care: Ensure to introduce customers to all accessories and additional services, e.g., warranty/ service/ insurance Ensure the correct handover procedure is followed once the vehicle is prepared and delivered as per standard requirement. Ensure that satisfactory CE levels are achieved as per manufacturing targets. Administration: Keep updated and comply with all applicable Group/ Dealer/ OEM prescribed policies and procedures. Complete all documentation in full according to company procedures. Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle. Ensure demonstrator/ company car is kept in showroom condition. Product/ Industry Knowledge: Attend all sales meetings, product/ business updates and training courses as required by management. Keep updated with new motor industry trends with self-study of relevant reading material. Any ad hoc admin/ other responsibilities as and when required, as per management discretion.
Lieu : Cape Town
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

IBH-3924 - NEW VEHICLES SALES EXECUTIVE M/F

Wed, 29 Jul 2026 11:00:06 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Minimum Requirements: To qualify for consideration, the following requirements are essential: Grade 12 qualification/ equivalent. A tertiary qualification in Sales/ Marketing beneficial. Must have a minimum of 2 years’ sales experience in the motor industry. Proven track record with references. Good verbal and written professional communication skills in English. Computer literacy skills. Clean criminal record. Valid and unendorsed SA Code 8 driver's license. Contactable referrals Practical knowledge of: The Sales cycle. The retail motor industry. Cold calling methods – provide on request Proficient experience in: A neat and professional appearance and behaviour at all times. Deadline-driven and the ability to work under pressure. Customer relationship-building skills. Effective negotiation and persuasive influence. Honest, ability to work unsupervised and a disciplined work ethic.

Job Specification: The successful candidate will be responsible for the following but not limited to: Sales Responsibility: Attend to walk-in customers and telephonic/ email queries promptly and efficiently. Invite all customers to make use of the demonstration drive. Maintain a high level of customer prospecting and actively engage in business development initiatives. Establish a daily call scheduling system to follow up on prospective customer leads. Follow up on existing customers according to the company schedule and develop a “Spotters” network. Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/ or franchise requirement. Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement. Customer Care: Ensure to introduce customers to all accessories and additional services, e.g., warranty/ service/ insurance Ensure the correct handover procedure is followed once the vehicle is prepared and delivered as per standard requirement. Ensure that satisfactory CE levels are achieved as per manufacturing targets. Administration: Keep updated and comply with all applicable Group/ Dealer/ OEM prescribed policies and procedures. Complete all documentation in full according to company procedures. Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle. Ensure demonstrator/ company car is kept in showroom condition. Product/ Industry Knowledge: Attend all sales meetings, product/ business updates and training courses as required by management. Keep updated with new motor industry trends with self-study of relevant reading material. Any ad hoc admin/ other responsibilities as and when required, as per management discretion.
Lieu : Cape Town
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

C GATE-3930 - NEW VEHICLES SALES EXECUTIVE M/F

Wed, 29 Jul 2026 10:10:14 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Minimum Requirements: To qualify for consideration, the following requirements are essential: Grade 12 qualification/ equivalent. A tertiary qualification in Sales/ Marketing beneficial. Must have a minimum of 2 years’ sales experience in the motor industry. Proven track record with references. Good verbal and written professional communication skills in English. Computer literacy skills. Clean criminal record. Valid and unendorsed SA Code 8 driver's license. Contactable referrals Practical knowledge of: The Sales cycle. The retail motor industry. Cold calling methods – provide on request Proficient experience in: A neat and professional appearance and behaviour at all times. Deadline-driven and the ability to work under pressure. Customer relationship-building skills. Effective negotiation and persuasive influence. Honest, ability to work unsupervised and a disciplined work ethic.

Job Specification: The successful candidate will be responsible for the following but not limited to: Sales Responsibility: Attend to walk-in customers and telephonic/ email queries promptly and efficiently. Invite all customers to make use of the demonstration drive. Maintain a high level of customer prospecting and actively engage in business development initiatives. Establish a daily call scheduling system to follow up on prospective customer leads. Follow up on existing customers according to the company schedule and develop a “Spotters” network. Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/ or franchise requirement. Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement. Customer Care: Ensure to introduce customers to all accessories and additional services, e.g., warranty/ service/ insurance Ensure the correct handover procedure is followed once the vehicle is prepared and delivered as per standard requirement. Ensure that satisfactory CE levels are achieved as per manufacturing targets. Administration: Keep updated and comply with all applicable Group/ Dealer/ OEM prescribed policies and procedures. Complete all documentation in full according to company procedures. Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle. Ensure demonstrator/ company car is kept in showroom condition. Product/ Industry Knowledge: Attend all sales meetings, product/ business updates and training courses as required by management. Keep updated with new motor industry trends with self-study of relevant reading material. Any ad hoc admin/ other responsibilities as and when required, as per management discretion.
Lieu : Cape Town
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel