Export RSS des offres - Seulement les offres à la une : Non / Métier : Système d'Informations, Technique & Services

2026-3920 - Technique & Services - ANIMATEUR RESEAU SERVICE H/F

Fri, 21 Aug 2026 22:06:54 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
Au sein de la Business Unit Toyota, nous recherchons un(e) Animateur réseau Service chargé(e) d'accompagner le développement de nos activités après-vente et de garantir l'excellence opérationnelle de notre réseau de distributeurs sur plusieurs pays. Véritable partenaire du réseau, vous contribuerez à la mise en œuvre de la stratégie après-vente Toyota, au développement des performances des distributeurs et à l'amélioration continue de l'expérience client. Vos principales missions : Déploiement de la stratégie après-vente Toyota Mettre en œuvre les orientations stratégiques et les plans à moyen terme de l'activité Après-Vente. Accompagner les distributeurs dans le déploiement de leurs plans d'actions. Participer à l'élaboration et au suivi des budgets annuels. Contribuer aux projets d'expansion du réseau, aux études de capacité et aux prévisions d'activité. Accompagnement opérationnel du réseau Réaliser des visites régulières chez les distributeurs afin d'apporter un support opérationnel sur le terrain (Genchi Genbutsu). Analyser les reportings mensuels et les indicateurs de performance du réseau. Identifier les axes d'amélioration concernant les installations, l'organisation et les processus. Suivre les performances financières et recommander des plans d'amélioration. Développer des relations de travail efficaces avec Toyota Tsusho Corporation (TTC), CFAO, TSAM et les partenaires distributeurs. Excellence opérationnelle et qualité de service Déployer les standards Toyota, notamment le programme Fix It Right (FIR) et les certifications associées. Superviser les campagnes techniques, la gestion des garanties et les remontées terrain. Assurer la coordination entre les activités Pièces et Service. Piloter les démarches d'amélioration continue (Kaizen). Soutenir les initiatives de fidélisation clientèle. Participer à l'organisation et à l'animation des conférences régionales. Accompagner les actions marketing ayant un impact sur l'activité après-vente. Assurer le déploiement du programme PADA et l'atteinte des objectifs associés. Développement des compétences et accompagnement du réseau Conseiller les distributeurs sur leurs besoins en formation et développement des compétences. Participer aux programmes de développement des talents. Organiser et animer des sessions de formation auprès des équipes du réseau. Reporting, gouvernance et sécurité Contribuer à la préparation des reportings mensuels et annuels. Piloter les actions de sécurité (ANZEN) auprès des distributeurs et des équipes internes. Garantir une communication fluide entre l'ensemble des parties prenantes.

Formation Diplôme de l'enseignement supérieur, idéalement dans un domaine technique ou automobile. Formation technique automobile appréciée. Expérience Minimum 5 années d'expérience dans le secteur automobile, avec une expertise significative en après-vente. Expérience de travail avec un réseau de distributeurs ou concessionnaires. Connaissance des standards de qualité et des processus après-vente. Compétences techniques Bonne maîtrise des activités après-vente automobile. Solides compétences en analyse financière et pilotage de la performance. Maîtrise des outils Microsoft Office (Excel, PowerPoint, Word). Connaissance des systèmes de gestion après-vente tels que SAP, Annata, Incadea ou Autoline. Langues Français courant indispensable. Anglais professionnel indispensable. Qualités recherchées Leadership et capacité à fédérer Orientation client Sens du résultat Esprit d'analyse et résolution de problèmes Excellentes capacités relationnelles Autonomie et esprit entrepreneurial Capacité à travailler dans un environnement multiculturel Adaptabilité et flexibilité Aptitudes à la formation et au coaching Organisation et gestion des priorités Les déplacements au sein de nos filiales en Afrique sont réguliers (15 jours en moyenne 4 fois par an).
Lieu : 59 rue Yves Kermen 92100 BOULOGNE-BILLANCOURT
Niveau d'études min. requis : 4 - Bachelor ou équivalent
Langue / Niveau :
Français : Bilingue
Langue / Niveau :
Anglais : Bilingue

2026-4028 - Engineering Technician M/F

Fri, 21 Aug 2026 10:26:43 Z

Métier : Technique & Services/Technique & Services - DIR - RESP TECHNIQUE - PRODUCTION
Contrat : CDI
Description du poste :
The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position: Education / Training and Job-related experience requirements: Matric, Grade 12 or equivalent qualification. Qualified welder, turner, machinist, fitter, boiler maker plus experience with forklifts or similar material handling minimum working experience of 5 years. Knowledge requirements: Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills Excellent communication skills with people at all levels in an organisation Dedication to service excellence in every aspect of work carried out; strong focus on attention to detail and accuracy Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative Ability to work under pressure Ability to understand and follow safety measures and precautions Ability to interpret and apply technical information Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specification Ability to identify and correctly utilise relevant specialised tools Willingness and capability to continue learning and growing with new technology and models Ability to receive constructive criticism Maintain work area in clean and orderly condition Ability to understand and follow safety measures and precautions Ability to function effectively in a group and add value to the team / environment Ability to work under extreme pressure Ability to manage own time – to work according to a schedule and complete set tasks in time Must be of sober habits, have high energy levels and general good health – must be declared fit for physical performance requirements of these tasks - physically able to carry, lift, and move heavy objects; must be able to stand and sit for long periods of time; must be able to bend, stretch, twist and reach with body, arms and/or legs. As this position is part of a team that service a specialised industry and client requirements are paramount to the success of their businesses and the partnership between our company and theirs – candidates applying for this position must be able to do standby and work overtime as and when requested.

Key Performance Areas To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: • Provide Complete customer satisfaction in a polite and professional manner • Ensure proper Communication between self, workshop staff (supervisor and controller) and customer • Ensure OHSACT requirements are met in all actions on company and client's premises; maintains a safe work environment by verify vehicle safety device operation, following standards and procedures and in general complying with legal regulation. • Updates job knowledge by participating in educational opportunities • Perform high quality workmanship on material handling components as well as manufacturing of new parts. • Operate lathes, milling machines, grinders, welders, etc in a safe, economic manner. • Perform according to the required industry standards.
Lieu : Gqeberah
Niveau d'études min. requis : 2 - Bac ou équivalent

SUPPORT TECHNIQUE WORKPLACE -4026 - Système d'Informations - INFRASTRUCTURE ET RÉSEAUX H/F

Thu, 20 Aug 2026 16:33:46 Z

Métier : Système d'Informations/Système d'Informations - INFRASTRUCTURE ET RÉSEAUX
Contrat : CDD
Description du poste :
En tant que Support technique, vous assurez un support technique de qualité aux clients, en résolvant efficacement les problèmes liés aux services d'impression tout en garantissant la satisfaction client. Vous assistez le technicien bureautique en cas de complexité des sujets rencontrés dans le cadre de ses missions techniques.

· Minimum BAC+2 en informatique, électronique ou domaine connexe. · 05 ans d’expérience dans un poste similaire. · Connaissance des systèmes d'impression et des logiciels associés.
Lieu : Douala et Yaoundé
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

RECEP/26/ANK-4018 - RECEPTIONNAIRE APV H/F

Mon, 17 Aug 2026 22:01:19 Z

Métier : Technique & Services/Technique & Services - DIR - RESP SERVICE
Contrat : CDD
Description du poste :
- Assurer l’ensemble des activités en relation avec l’organisation et la planification de la maintenance - Gérer la transmission d’informations à caractère technique ou commercial avec les services - Garantir la restitution du véhicule au client - Assurer la promotion des offres ainsi que le développement et la fidélisation de la clientèle

- Titulaire d’un BTS en mécanique automobile justifiée d'une expérience dans le secteur automobile. - Connaissance en procédures d’entretien de véhicules - Possédant une bonne capacité relationnelle et le sens du service client - Sens de l’organisation - Forte capacité d’adaptation et de communication - Faisant preuve de rigueur administrative - Titulaire d'un permis B
Lieu : Antananarivo
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Français : Professionnel
Langue / Niveau :
Anglais : Notions

JOC/26/ANK-4017 - JOCKEY H/F

Mon, 17 Aug 2026 22:01:17 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU
Contrat : CDI
Description du poste :
- Assurer la transmission des documents entre l'atelier et la réception - Assurer la transmission des véhicules entre l'atelier et la réception - Suivre l'arrangement du parking de l'atelier - Participer aux contrôles des véhicules - Prévenir le Responsable de toutes anomalies concernant l'état du véhicule et ses conditions de restitution

- Bac en mécanique automobile ou équivalent - Expérience probante sur un poste similaire - Permis de conduire toutes catégories - Poli, discret, propre, courtois, consciencieux - Bon niveau de français - Notion d'anglais
Lieu : Antananarivo
Niveau d'études min. requis : 2 - Bac ou équivalent
Langue / Niveau :
Français : Professionnel
Langue / Niveau :
Espagnol : Notions

2026-4020 - Technician M/F

Mon, 17 Aug 2026 12:25:27 Z

Métier : Technique & Services/Technique & Services - DIR - RESP TECHNIQUE - PRODUCTION
Contrat : CDI
Description du poste :
The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position: Matric, Grade 12 or equivalent qualification Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic Minimum of 3 - 5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts General working knowledge of auto electrical systems (ignition, starting, charging, illumination) Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills Excellent communication skills with people at all levels in an organisation Dedication to service excellence in every aspect of work carried out; strong focus on attention to detail and accuracy Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative Ability to work under pressure Ability to understand and follow safety measures and precautions Ability to interpret and apply technical information Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications Ability to identify and correctly utilise relevant diagnostic equipment and specialised tools Willingness and capability to continue learning and growing with new technology and models Ability to receive constructive criticism Maintain work area in clean and orderly condition Ability to understand and follow safety measures and precautions Ability to function effectively in a group and add value to the team / environment Ability to work under extreme pressure Ability to manage own time – to work according to a schedule and complete set tasks in time Must be of sober habits, have high energy levels and general good health – must be declared fit for physical performance requirements of these tasks - physically able to carry, lift, and move heavy objects; must be able to stand and sit for long periods of time; must be able to bend, stretch, twist and reach with body, arms and/or legs. As this position is part of a team that service a specialised industry and client requirements are paramount to the success of their businesses and the partnership between our company and theirs – candidates applying for this position must be able to do standby and work overtime as and when requested.

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. Promote service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner. Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer. Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation. Updates job knowledge by participating in educational opportunities
Lieu : George
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

2026-4019 - Engineering Technician M/F

Mon, 17 Aug 2026 11:52:49 Z

Métier : Technique & Services/Technique & Services - DIR - RESP TECHNIQUE - PRODUCTION
Contrat : CDI
Description du poste :
The purpose of this position is to provide specialised engineering and hydraulic back up service to material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met. The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position: Matric, Grade 12 or equivalent qualification Qualified welder, turner, machinist, fitter, boiler maker plus experience with forklifts or similar material handling minimum working experience of 5 years. Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills Excellent communication skills with people at all levels in an organisation Dedication to service excellence in every aspect of work carried out; strong focus on attention to detail and accuracy Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative Ability to work under pressure Ability to understand and follow safety measures and precautions Ability to interpret and apply technical information Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications Ability to identify and correctly utilise relevant specialised tools Willingness and capability to continue learning and growing with new technology and models Ability to receive constructive criticism Maintain work area in clean and orderly condition Ability to understand and follow safety measures and precautions Ability to function effectively in a group and add value to the team / environment Ability to work under extreme pressure Ability to manage own time – to work according to a schedule and complete set tasks in time Must be of sober habits, have high energy levels and general good health – must be declared fit for physical performance requirements of these tasks - physically able to carry, lift, and move heavy objects; must be able to stand and sit for long periods of time; must be able to bend, stretch, twist and reach with body, arms and/or legs. As this position is part of a team that service a specialised industry and client requirements are paramount to the success of their businesses and the partnership between our company and theirs – candidates applying for this position must be able to do standby and work overtime as and when requested.

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Provide Complete customer satisfaction in a polite and professional manner Ensure proper Communication between self, workshop staff (supervisor and controller) and customer Ensure OHSACT requirements are met in all actions on company and client's premises; maintains a safe work environment by verify vehicle safety device operation, following standards and procedures and in general complying with legal regulation. Updates job knowledge by participating in educational opportunities Perform high quality workmanship on material handling components as well as manufacturing of new parts. Operate lathes, milling machines, grinders, welders, etc. in a safe, economic manner. Perform according to the required industry standards.
Lieu : Gqeberha
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

CHEF D'EQUIPE PEINTRE-3381 - CHEF D'EQUIPE PEINTRE H/F

Sat, 15 Aug 2026 22:08:11 Z

Métier : Technique & Services/Technique & Services - DIR - RESP TECHNIQUE - PRODUCTION
Contrat : CDI
Description du poste :
Organiser et planifier les interventions de maintenance Appliquer les procédures qualité en vigueur dans l’entreprise Gérer les réclamations selon les directives reçues Affecter, suivre et contrôler les activités confiées aux collaborateurs Apporter un appui technique et encadrer les collaborateurs, notamment via le tutorat des jeunes en formation alternée

Titulaire d’un BTS professionnel en maintenance automobile Connaissance approfondie de l'industrie automobile et des pièces détachées Maîtrise des techniques et équipements de l’atelier Organisé et doté d’une capacité d’analyse et de synthèse Aptitude managériale avérée Maîtrise des logiciels de gestion et des outils bureautiques Bonne connaissance des règles d’hygiène et de sécurité
Lieu : ANOSIZATO
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Français : Professionnel

CDPSI-4012 - Chef de Projet SI Filiales H/F

Fri, 14 Aug 2026 06:57:00 Z

Métier : Système d'Informations/Système d'Informations - CHARGE PROJETS SI
Contrat : CDI
Description du poste :
Pilotage et animation des projets SI des filiales : Assurer le pilotage global des projets SI des filiales (cadrage, planning, budget, risques, dépendances). Participer aux instances de suivi (comités projets, comités de suivi, comités de pilotage). Assurer la coordination des parties prenantes (filiales, DSI Mobility, DSI Corporate, partenaires externes). Recevoir, qualifier et prioriser les projets SI des filiales. Identifier les points communs et rationaliser entre filiales. Préparer et soumettre à la DSI Corporate les présentations des projets SI des filiales et prérequis associés (matrices de flux etc). Périmètre Réseaux Sociaux : Administrer les solutions Mobility gérant les réseaux sociaux des filiales (comptes Facebook, Instagram, LinkedIn, etc.) du périmètre Mobility Africa. Être l’interface entre les filiales, la Digital Factory, la DSI Corporate et les équipes Marketing/Communication pour les sujets réseaux sociaux à impact IT ou sécurité. Gouvernance, sécurité et conformité : Veiller à l’application des politiques IT et cybersécurité Groupe dans tous les projets SI et réseaux sociaux des filiales. Intégrer les exigences de sécurité et de conformité dès la conception. Suivre les plans d’actions sécurité et conformité des filiales en lien avec la DSI Corporate. Support et accompagnement du réseau des Responsables informatiques filiales : Apporter un support méthodologique et opérationnel aux Responsables informatiques : - structuration des projets, - gestion des situations complexes ou sensibles, - partage de bonnes pratiques. Jouer un rôle de facilitateur et de coordinateur transverse. Reporting et amélioration continue : Produire des tableaux de bord projets (avancement, risques, alertes). Capitaliser sur les retours d’expérience projets. Proposer des axes d’amélioration pour renforcer la standardisation, la sécurité et l’efficacité du SI des filiales Mobility Africa. Compétences requises : Excellente maîtrise de la gestion de projets informatiques. Capacité à travailler dans un environnement international et multiculturel. Forte capacité d’animation transverse et de communication. Compréhension des enjeux liés aux réseaux sociaux (accès, sécurité, continuité, risques). Sensibilité aux enjeux de cybersécurité. Notions générales en développement et en infrastructures.

• Ecole d’ingénieur ou formation supérieure en informatique (Bac+4/5). • Expérience confirmée (≥ 5 ans) en gestion de projets SI. • Une exposition aux sujets digitaux ou réseaux sociaux est un plus. • Autonomie, rigueur, appropriation, sens du service et aisance dans un environnement matriciel.
Lieu : Boulogne-Billancourt
Niveau d'études min. requis : 5 - Master 1 ou équivalent
Langue / Niveau :
Anglais : Professionnel

Driver-4010 - Driver - Hertz Rent a Car

Thu, 13 Aug 2026 06:09:38 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
Key focus of the role is providing excellent customer service, driver safely moves, delivers and collects rental vehicles between branches, airport and customer locations, this driver position x 2 is at our Hertz Rent A Car - George Airport branch in George, Western Cape, South Africa.

Requirements: Grade 12 or equivalent Must have a valid driver’s License (code 08) Own reliable transport Previous Customer Service or Car Rental Experience Branch to branch deliveries & collections Drop off & Collection of vehicles that needs to be serviced. Checking of vehicles General housekeeping of the branch including vehicles (cleaning of vehicles) Ability to work shifts, weekends and public holidays. Skills Required: Provide great customer service Ability to drive automatic and manual vehicles. Ability to show initiative Ability to work under pressure Well-groomed and presentable Meticulous / pay attention to detail Basic knowledge of different vehicles (automatic and manual) General housekeeping of the branch and vehicles Able to work within a team environment in high pressure solutions Self-motivated, reliable and confident Strong written and oral communication skills are essential
Lieu : George Airport, George, Western Cape, South Africa
Niveau d'études min. requis : 1 - CAP / BEP

2026-4009 - Technician M/F

Wed, 12 Aug 2026 13:21:08 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. Promote service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner. Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer. Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation. Updates job knowledge by participating in educational opportunities
Lieu : 80 Otto Volek Road, Pinbetown
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

2026-4007 - Aftermarket Sales Representative M/F

Wed, 12 Aug 2026 11:55:20 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
The purpose of this position is to ensure the achievement of After Sales targets and objectives aligned with business objectives and GP targets. To ensure achievement of new business objectives, managing and expanding existing client base through personal performance and customer relationship management. The individual in this role will be responsible for the following functions: The promotion of aftermarket services and value-added products in line with company targets and objectives to increase Revenue growth and profitability. Managing a positive Customer experience and satisfaction Targeting and conversion of new Business accounts in the After Sales Department

To perform this job successfully, the appointed individual must be able to perform each key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed to accommodate business needs from time to time: Promotion and selling of Aftermarket services, Parts, Accessories, Rental offerings, Service Contract offerings, Tyres, Driver Training, Load Testing and inhouse engineering. Overall responsibility to achieve sales, growth, and profitability targets in an assigned sales territory. Contact new and existing customers to discuss their needs, and to explain how these needs could be met (training etc.) Visiting new customers to ensure safe operation of forklifts according to set standards and legal requirements by promoting Driver Training and load testing. Inform and resolve customers' questions about products, prices, availability, product uses and credit terms. Quote prices, credit terms and other specifications. Emphasize product features based on analyses of customer’s needs and on technical knowledge of product capabilities. Prepare sales contracts for orders obtained and submit orders for processing. Assist with resolution of debtor’s disputes and assist with cash collections. Overall responsibility to meet growth / market share increase objectives; responsible to analyze, prepare and successfully implement strategy to target and convert new business accounts, cold calling on potential new accounts. Overall responsibility to ensure quality of customer interaction and service – ensure that customer expectations in all regards are exceeded by building and nurturing partnerships based on a thorough understanding of the clients business and unique needs and challenges (drive customer service excellence, ensure good communication with customers, develop and implement strategy to ensure proper/ scheduled cover for assigned territory, developing partnerships with and tailor made solutions for clients, evaluation of own development needs and ensuring lack of knowledge/skills are addressed). Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed. Participative responsibility to grow department in line with company requirements. Participation in team/department meetings and development/training initiatives to ensure that the After-Sales Team functions as an efficient resource for the company. Overall responsibility to ensure quality of interaction with internal and / or external clients (maintain proper communication and joint resolution of problems, ensure prompt and accurate responses to queries / requests for assistance) Ability to develop and implement operational innovation by providing innovative solution offerings to Customer challenges. Assist with Parts stock take exercises as and when required. Time Management and planning skills
Lieu : Newcastle
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

2026-4004 - Technicien Mécanicien H/F

Tue, 11 Aug 2026 11:35:13 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
Etre garant de la bonne exécution de la maintenance préventive et curative des équipements, avec pour missions principales: - Examiner et diagnostiquer les véhicules (poids lourds, engins de chantier, chariots élévateurs) pour identifier l'origine exacte des pannes. - Démonter et remplacer les pièces usées ou défectueuses en respectant les consignes des constructeurs. - Réparer et réviser les éléments clés : moteur, boîte de vitesses, freins, embrayage, essieux, ponts, direction, suspensions, pneumatiques et électricité. - Assurer la maintenance préventive (entretien régulier) et curative (réparations) sur tous les véhicules. - Ajuster et régler l'ensemble des systèmes mécaniques et électroniques pour garantir le bon fonctionnement des engins. - Tester et contrôler le véhicule à chaque étape des travaux (essais sur route et tests fonctionnels) pour vérifier la qualité de la réparation. - Servir de référent technique et expert pour les marques spécifiques du parc (notamment RENAULT-TRUCKS, KING LONG, FUSSO, LOVOL et Toyota Forklift). - Se former en continu pour s'adapter aux nouvelles technologies, aux équipements modernes et aux nouveaux outils de diagnostic. - Entretenir le matériel de travail (véhicule d'intervention, caisse à outils, valise de diagnostic) et le maintenir en parfait état. - Participer au rangement et à la bonne organisation de l'atelier au quotidien. - Promouvoir les démarches d'amélioration continue et de sécurité.

- Brevet de technicien M A , BTS mava, bac+ en mécanique automobile - Qualifications professionnelles en maintenance automobile (PL) appréciées - Reporting Connaissances informatiques Microsoft office Permis : B, C , D ou E
Lieu : Libreville
Niveau d'études min. requis : 2 - Bac ou équivalent

CHEF ATELIER -3734 - CHEF ATELIER H/F

Tue, 11 Aug 2026 10:09:06 Z

Métier : Technique & Services/Technique & Services - DIR - RESP TECHNIQUE - PRODUCTION
Contrat : CDI
Description du poste :
Mission du Service: Organiser et gérer l’atelier mécanique de réparation, le magasin pièces de rechange (PR), suivre le CA en vue de sa réalisation, gérer le service technique. Activités - Assurer le suivi technique de l’activité et du personnel - Vérifier la présence des mécaniciens et les autres agents de l’atelier - Faire le Suivi des clients et des comptes - Assurer le suivi des OR et des travaux en atelier - Répartir les charges au niveau de l’atelier - Assurer la correspondance constructeur garantie-Planning des formations techniques - Traiter les réclamations des clients - Suivre les travaux en cours de l’atelier - Assurer la gestion et l'élaboration des contrats d’entretien - Assurer la relation avec les fournisseurs extérieurs et le siège - Gérer le processus d’approvisionnement des pièces auprès des fournisseurs ; - Assurer l’établissement des commandes maritimes (base mensuelle, bimensuelle, ou hebdomadaire) ; - Organiser et préparer l’inventaire général <> ; - Assurer une bonne qualité et rotation des stocks de pièces

BAC+ 3-5 en Mécanique, Mécatronique, Electromécanique ou formation similaire Expérience avérée de 3 à 5 ans dans une fonction similaire. Ø Bonnes connaissances des procédures internes CFAO Ø Très bonne maîtrise de l’outil informatique et des logiciels bureautiques Ø Bonnes connaissances des techniques managériales et en gestion des flux et en approvisionnement Ø Savoir administrer des présentoirs et un hall de vente, superviser le rangement des pièces en fonction de l’espace disponible et des conditionnements Ø Capacité de comprendre les bons et les documents de réception des pièces Ø Savoir organiser la distribution au sein des différents services demandeurs Ø Rigoureux et exemplaire Ø Sens du contact et de l’accueil Ø Facilité d’élocution et présentation soignée
Lieu : Abidjan
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

2026-4002 - Aftermarket Controller M/F

Tue, 11 Aug 2026 08:39:06 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
Summary Statement: The purpose of this position is to assist the team Product Support and team of technicians to ensure best management practices are followed in all areas of responsibility regarding meeting key performance criteria, service delivery objectives, procedures and actions, promoting a customer-oriented service and to implement and uphold actions in line with company strategic vision. Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s): · Grade 12 / Matric + 3 years relevant experience · Advanced / Expert Computer literacy in MS Outlook, Word and Excel * Kerridge Knowledge

Key Performance Areas: To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time. This position would also, apart from key performance areas stipulated below, be required to assist the Manager with other duties from time to time, as may be deemed necessary: Overall responsibility to schedule, plan and communicate to technician’s service activity to relevant staff member(s) and customers; assigning of technicians to attend to services, breakdowns, engineering, spraybooth, booking of all jobs on mobile tech. Following up on all WIP jobs in progress, daily Facilitating customer calls, complaints and queries; ensure it is followed through and communicate process / result to customers. Plan & arrange for machines to come to the workshop, assign technician, follow through until machine is delivered. Liaising with internal customers, New and Used Sales and Rental departments. Compiling of sustainability report – monthly Invoicing completed jobs within 3 working days (ensuring that jobs are opened and closed as per company standards, accurate and timeous) Ensuring technicians achieve labour recovery = >85% Foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers. Various administrative tasks relating to invoices might be added to this area of responsibility. Assisting Product Support to keep service schedules within set parameters by proper planning and scheduling of technicians / mechanics to carry out services. Providing scheduled (monthly, weekly and daily) and ad-hoc reports as might be requested by department manager and Product Support. Processing of creditors invoices, creating order numbers Creating sundry supplier order numbers and processing supplier invoices Submitting of tax invoices and job cards to customers for chargeable & maintenance work Preparing quotations, submitting, following up with the customers and submitting to Product Support follow up on order numbers. Resolve debtors’ queries and follow through until resolved. Resolve creditors queries and follow through until resolved. GPS amendments to be done weekly, business & private trips respectively. Processing of technician’s overtime, in conjunction with the Product Support Ordering of parts & following up with relevant supplier Assisting with Load test certificates that need to be issued within 2 working days from testing (when required) General administrative duties (emailing, filing, reports, etc. Maintaining and updating information on database
Lieu : 25b Junction Road, Tygerberg Business Park, Parow Industria, Cape Town
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

VWCP-4001 - SERVICE MANAGER M/F

Fri, 07 Aug 2026 11:13:29 Z

Métier : Technique & Services/Technique & Services - DIR - RESP PIECES & SERVICE
Contrat : CDI
Description du poste :
Purpose of Position: To effectively control the work activities, labour sales of the service department at the above dealership, to obtain high quality workmanship, maximum customer satisfaction and optimum departmental profitability. Minimum Requirements: To qualify for an opportunity the following is essential: Grade12 / Equivalent. Clean criminal record. Excellent Technical, Admin skills. Customer Relations knowledge Experience in the Motor Industry. (Volkswagen experience will be advantageous) Qualified Master Service Advisor. Must have operation experience of a minimum of 1000 hours per month. Applied acumen for environmental and Health and Safety in the workplace. An understanding of Ombudsman Cases and RMI complaints. Duties will include To exuberate Retail, Detail, Energy and Presence in the Service Department. Ensure the four business pillars are maintained - Client, Manufacturer, Customer and Staff. To achieve budgeted figures. Effective management of cash outstanding. Supervise service center personnel. Satisfy, meet and exceed customer needs by maintaining efficient and speedy repairs and service. Ensure maximum efficiency with regards to hours worked versus hours sold. To ensure maximum labour sales with regards to hours worked. Effective managing and monitoring of carry overs. Satisfactory CE levels are achieved. Attend to and satisfactorily resolve customer queries in the required time. Contact existing and potential customers to obtain additional business. Assist fleet owners with technical advice. Analyze sales reports and trade summaries according to budget and take corrective action where necessary. Liaise with admin regarding staff requirements and ensure that all documentation is completed, updated and submitted for processing. Maintain morale of staff and counsel where necessary. Maintain discipline amongst workshop staff. Maintain high standards in the application of the Recognition Agreement and Industrial Relations requirements. Maintain a safe and clean working environment according to factory standards. Abide by OHS rules. Maintain factory standards in special tool store. Liaise with key staff to ensure that deadlines are adhered to. Ensure that all work is carried out according to the franchise standards. Ensure that all costing and claims are correct and timeous. Ensure effective control procedures are applied to all vehicles booked in. Ensure that no vehicle leaves the workshop without payment. Maintain a high standard of housekeeping. Ensure the tools and equipment are kept in good working order. Analyze come backs, discuss with the productive staff responsible and institute/introduce effective remedial action.

Liaise with parts department regarding outstanding parts on order. Ensure that the responsible person contact the customers with regards to parts that was ordered and arrived. Ensure that warranty claim parts are returned to warranty store. Minimize unproductive time. Control issuing of consumable materials. Maintain and update technical knowledge and skills. Ensure timeous oil dips with reports. Ensure that all the required Manufacturer’s reporting is done timeously. Carry out additional duties from time to time at the discretion of management. Adhere to all CSDP Programs. Achieve and maintain the monthly/quarterly OEM Customer Experience Rating Score at maximum payout target as determined by the OEM. Obtain OEM Program Criteria to ensure dealership Financial Award. Ensure regular meetings are held with staff, including filed minutes. Environmental Standards: Ensure the safe storage and disposal of harmful substances and materials. Keep up to date with environmental standards Ensure that there is an up-to-date trained Health and Safety Representative, Fire Marshal and First Aider Ensure that the dealership is in compliance with SA Environmental Audit Check Sheet.
Lieu : CAPE TOWN
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

SPAM ADJ DSI-3997 - ADJOINT DIRECTEUR DES SYSTÈMES D'INFORMATION H/F

Wed, 05 Aug 2026 22:02:30 Z

Métier : Système d'Informations/Système d'Informations - DIR - RESP SI
Contrat : CDI
Description du poste :
SOPHARMA, filiale de CFAO Healthcare, est un acteur majeur de la distribution pharmaceutique aux Antilles. Avec 60 % de parts de marché, l'entreprise approvisionne quotidiennement près de 300 officines en Martinique et en Guadeloupe, réalise plus de 250 M€ de chiffre d'affaires annuel et compte 150 collaborateurs engagés au service de la continuité des soins. Dans le cadre d'une création de poste, et pour accompagner la modernisation de nos systèmes d’information et le déploiement de Microsoft Dynamics 365, SOPHARMA recherche son futur ADJOINT DIRECTEUR SYSTEMES d'INFORMATION F/H. Bras droit opérationnel du DSI, vous pilotez le quotidien technique et contribuez à la structuration durable de l’organisation SI. VOS PRINCIPALES MISSIONS : Piloter la migration de l’environnement AS400 vers Microsoft Dynamics 365, les interfaces associées et l’accompagnement des utilisateurs ; Structurer l’organisation SI ; Superviser les infrastructures et garantir la disponibilité, la sécurité et la continuité des systèmes ; Administrer et faire évoluer les applications métiers et les outils groupe; Accompagner les métiers dans l’expression de leurs besoins, les tests utilisateurs et le déploiement des nouveaux outils ; Organiser le support utilisateurs, la formation, la sensibilisation à la sécurité et la documentation interne ; Piloter les prestataires, suivre les niveaux de service et assurer le respect des délais, budgets et livrables ; Participer aux projets data et BI avec les équipes concernées Développer les synergies entre la Martinique et la Guadeloupe et proposer des améliorations concrètes.

VOTRE PROFIL : Titulaire d’un Bac +5 en informatique, systèmes d’information, réseaux, data ou équivalent, vous justifiez de 7 à 10 ans d’expérience dans les systèmes d’information, idéalement au sein d’une organisation de dimension nationale ou internationale, multisites ou en transformation digitale. Vous maîtrisez tout ou partie des environnements suivants : Windows, réseaux, télécommunications, cloud et solutions SaaS ; Cybersécurité, sauvegardes, gestion des droits d’accès et continuité d’activité ; Bases de données et outils de business intelligence ; Outils Microsoft ; la connaissance de Microsoft Dynamics 365 est un plus ; Gestion de projets, méthodologies agiles, tests et déploiements ; Automatisation, outils de développement et technologies émergentes. Autonome, rigoureux et orienté solutions, vous savez analyser les incidents, prioriser et mener plusieurs sujets de front. Votre sens du service, votre pédagogie et votre capacité à communiquer avec des interlocuteurs variés vous permettent de créer une relation de confiance avec les équipes métiers, les utilisateurs et les prestataires.
Lieu : FORT-DE-FRANCE
Niveau d'études min. requis : 6 - Master 2 ou équivalent et plus
Langue / Niveau :
Anglais : Professionnel

Field Service Technician-3992 - Field Service Technician M/F

Mon, 03 Aug 2026 14:19:01 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDD
Description du poste :
The purpose of this position is to maintain, service and repair all Electric and IC powered material handling equipment namely Reach Stackers, Empty Container Handlers and Forklifts from 2ton to 32ton capacity. Carry out fault finding and repair, either on site or in-house, in a timely and cost-effective manner so that customer and company requirements are met. Maintaining of vehicle repair records and all associated tasks. Key Performance Areas: (Essential Duties & Responsibilities) Servicing of material handling equipment Maintaining forklift servicing to specified standards and according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting of breakdown on equipment. Communicate what repairs are needed by advising the designated workshop foremen as well as raising repair quotations/costs of repairs. Maintaining of vehicle/component maintenance/repairs and operational data. Updating and timeously communicating information that must go on record. Ensure proper communication between self, manager and other staff. Ensure OHSACT & ASEC requirements are met in all actions on company premises. Maintain a safe work environment by verifying safety device operations, following standards and procedures and in general complying with legal regulation. Updating job knowledge by participating in educational opportunities Critical checks – FMX Reports, Speed settings, MSWL, Servicing as per agreement Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s): Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment. Qualified Forklift Mechanic with Heavy lift Equipment knowledge. General working knowledge of auto electrical systems (ignition, starting, charging, illumination) Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out. Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills. Preferably 5 years’ experience in Heavy lift Equipment. Customer service perceptions and satisfaction Profitability of maintenance / service repairs + quality of repairs carried out. Accomplishing company strategic goals. Dedication to service excellence in every aspect of work carried out, strong focus on attention to detail and accuracy. Excellent communication skills with people at all levels in the organisation – must be able to converse fluently and comfortably in English. Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative. Ability to work under pressure.

Required Certificates, Licences, Registrations: Trade test certificate, mechanic Code 8 driver's licence Valid forklift operator licence Interdependence with other departments at branch level: Parts department Internal Departments
Lieu : 19 Albatros street, Secunda, 2302 South Africa
Niveau d'études min. requis : 2 - Bac ou équivalent

2x Field Service Technicians-3993 - 2x Field Service Technicians M/F

Mon, 03 Aug 2026 14:16:17 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
The purpose of this position is to maintain, service and repair all Electric and IC powered material handling equipment namely Reach Stackers, Empty Container Handlers and Forklifts from 2ton to 32ton capacity. Carry out fault finding and repair, either on site or in-house, in a timely and cost-effective manner so that customer and company requirements are met. Maintaining of vehicle repair records and all associated tasks. Key Performance Areas: (Essential Duties & Responsibilities) Servicing of material handling equipment Maintaining forklift servicing to specified standards and according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting of breakdown on equipment. Communicate what repairs are needed by advising the designated workshop foremen as well as raising repair quotations/costs of repairs. Maintaining of vehicle/component maintenance/repairs and operational data. Updating and timeously communicating information that must go on record. Ensure proper communication between self, manager and other staff. Ensure OHSACT & ASEC requirements are met in all actions on company premises. Maintain a safe work environment by verifying safety device operations, following standards and procedures and in general complying with legal regulation. Updating job knowledge by participating in educational opportunities Critical checks – FMX Reports, Speed settings, MSWL, Servicing as per agreement Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s): Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment. Qualified Forklift Mechanic with Heavy lift Equipment knowledge. General working knowledge of auto electrical systems (ignition, starting, charging, illumination) Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out. Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills. Preferably 5 years’ experience in Heavy lift Equipment. Customer service perceptions and satisfaction Profitability of maintenance / service repairs + quality of repairs carried out. Accomplishing company strategic goals. Dedication to service excellence in every aspect of work carried out, strong focus on attention to detail and accuracy. Excellent communication skills with people at all levels in the organisation – must be able to converse fluently and comfortably in English. Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative. Ability to work under pressure.

Required Certificates, Licences, Registrations: Trade test certificate, mechanic Code 8 driver's licence Valid forklift operator licence Interdependence with other departments at branch level: Parts department Internal Departments
Lieu : 62 Maple Road, Pomona, Kempton Park, South Africa
Niveau d'études min. requis : 2 - Bac ou équivalent

Parts Manager-3987 - Parts Manager M/F

Thu, 30 Jul 2026 10:53:10 Z

Métier : Technique & Services/Technique & Services - RESP - MARQUE PIECES & SERVICE
Contrat : CDI
Description du poste :
The Parts Manager is accountable for the profitable, efficient and compliant management of the parts business across the Johannesburg operation, including the contribution of Nelspruit and Polokwane within the consolidated regional view. The role is responsible for achieving parts revenue, gross-profit, working-capital and customer-service objectives while maintaining optimal stock availability, inventory accuracy and operational discipline. The Parts Manager leads the parts team, develops customer and supplier relationships, supports workshop and field-service requirements, and ensures that all parts activities comply with company policies, procurement controls, health and safety standards, and applicable OEM requirements. Key Performance Areas: (Essential Duties & Responsibilities) 1. Financial and Commercial Performance Develop, submit and deliver the Parts Department’s annual budget, sales plan, forecast and operating objectives. Achieve agreed revenue, gross profit, operating profit and expense targets, and implement corrective actions when performance is below plan. Grow sales of genuine parts, accessories, consumables and approved aftermarket products across existing and new customers. Manage pricing, discounts and margins within approved authority levels. Identify commercial opportunities within the installed equipment base and broader target market. Protect the business against margin leakage, uncontrolled discounting, unapproved credits and stock losses. Prepare accurate monthly forecasts and provide clear commentary on financial and operational performance. 2. Customer Service and Market Development Set and maintain clear service standards for enquiries, quotations, order confirmation, backorder updates and complaint resolution. Identify and pursue new business, inactive accounts, equipment-population opportunities and targeted market segments. Analyse lost sales, customer enquiries and backorders to improve stocking decisions, market coverage and customer retention. Work with Sales, Rental and Aftermarket teams to develop customer-specific parts solutions and improve lifecycle support. 3. Inventory and Stock Management Balance customer availability requirements with working-capital, stock-turn and inventory-value targets. Maintain appropriate stocking parameters based on equipment population, historical demand, planned maintenance and market requirements. Monitor ageing, excess, obsolete and slow-moving inventory and implement measurable reduction or disposal plans. Prevent unauthorised issuing, substitution, removal or adjustment of stock and maintain accurate bin locations and inventory records. Ensure adequate availability for maintenance contracts, field service, workshop repairs, rebuilds, rental fleets and major customer accounts. Maintain high levels of inventory accuracy across all parts storage locations.

4. Procurement and Supply-Chain Coordination Ensure parts are purchased from approved suppliers in accordance with company policy, delegated authority and valid operational demand. Monitor supplier lead times, delivery performance, pricing, backorders and critical supply constraints, escalating material risks promptly. 5. Operational Support Provide timely and accurate support to Service, Maintenance, Workshop, Rental, New Equipment and Pre-Owned Equipment operations. Participate in WIP reviews and recovery meetings where parts availability or incorrect ordering affects job completion or invoicing. Improve advance planning and parts-kitting for services, repairs, rebuilds, campaigns and customer projects. Support warranty activities, product campaigns, field modifications and other manufacturer or customer requirements. 6. Governance, Risk and Internal Controls Ensure compliance with company policies, delegated authority, procurement rules and financial controls. Review exception reports and investigate irregular discounts, purchases, credits, write-offs, stock movements and other unusual transactions. Ensure stock write-offs and disposals are properly motivated, authorised and documented in line with company policy. Cooperate with internal and external audits, close findings within agreed timelines. Escalate material operational or financial risks to the General Manager. 7. People Leadership and Development Lead, manage and develop all assigned Parts sales, Aftermarket Reps, supervisory, stores and administrative employees. Translate branch objectives into clear departmental and individual targets and conduct regular meetings, reviews and performance discussions. Identify skills gaps and ensure appropriate training in customer service, product knowledge, inventory control, system use and commercial awareness. Address poor performance and misconduct consistently with Human Resources, while building succession plans for critical roles. 8. Reporting and Continuous Improvement Prepare accurate daily, weekly, monthly, quarterly and ad hoc performance reports for management review. Analyse sales, gross profit, inventory, backorders, lost sales, customer activity, open orders and employee productivity. Maintain corrective-action plans with clear owners, deadlines and measurable outcomes. Use systems, data and operational innovation to improve forecasting, customer service, control, efficiency and profitability. Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s): Experience in material handling, automotive, industrial equipment, mining equipment or another capital-equipment environment is strongly preferred. Knowledge of ERP and business systems, including Autoline, with proven capability in utilizing OEM catalogue and inventory management platforms. Warehouse and stores management procurement and supplier-performance management.
Lieu : 11 Gross Street Tunney Industrial Estate Elandsfontein
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent