RSS export of job openings - Seulement les offres à la une : No / Métier : Technique & Services / Profil : Technique & Services-->Technique & Services - ANIMATEUR RESEAU

Customer Service Agent (Car Rental)-3906 - CUSTOMER SERVICE AGENT (CAR RENTAL) CAPE TOWN AIRPORT

Tue, 07 Jul 2026 13:41:20 Z

Profile : Technical & Services/Technical & Services - Parts & Service Assistant
Contract : Unlimited-term contract
Job details :
Key focus of the role is providing excellent customer service and increasing revenue on a daily basis at our Hertz Rent A Car - Cape Town International Airport branch in Cape Town - South Africa.

Requirements: Grade 12 or equivalent Must have a valid driver’s License (code 08) Previous customer service or car rental experience advantageous Cars+ system knowledge advantageous Own reliable transport Ability to work shifts, weekends and public holidays Well-groomed and presentable Skills Required: Ability to grow branch revenue through sales Deal effectively, openly and positively with customers Must possess problem solving skills to handle and resolve customer complaints & queries Strong administrative skills and excellent organizational skills Ability to show initiative Ability to work under pressure Well-groomed and presentable Self-motivated, reliable and confident Meticulous / pay attention to detail Basic knowledge of different vehicles (automatic and manual) General housekeeping of the branch and vehicles Able to work within a team environment in high pressure solutions Self-motivated, reliable and confident Strong written and oral communication skills are essential Job Description: Rental check-out – sales opportunity Standby and changeovers Check in of rented vehicles Preparing vehicles NPS
Location : Cape Town International Airport, Cape Town, South Africa
Education level : 1 - Matric

2026-3905 - Team Leader M/F

Tue, 07 Jul 2026 11:09:28 Z

Profile : Technical & Services/Technical & Services - Parts & Service Assistant
Contract : Unlimited-term contract
Job details :
The purpose of this position is to ensure best management practices are followed in all areas of responsibility regarding departmental procedures and actions, promoting a customer-oriented service, to implement and uphold actions in line with company strategic vision and to operate the department profitably according to set targets. To aid, support and manage the Field Service, Workshop and site-based Teams and Controllers, by ensuring best practice with quality and professionalism are always met to maintain customer satisfaction contributing to Profitable Operations.

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Overall responsibility to manage the team reporting to this position (manage team by means of continuous performance feedback, coaching and counselling to ensure ongoing improvement of performance, bi-annual performance appraisals per staff member, payroll information to be compiled and submitted timeously, monthly / weekly team meetings, achieving employee morale survey target, managing leave and absenteeism, implementing and driving HR practises in line with company strategic objectives, ensure effective inter-departmental and internal communication). To carry out routine maintenance checks as directed ensuring that all necessary service parts are available prior to attending customers site, all quoted work to be highlighted by liaison personally, with the customer.
Location : 80 Otto Volek Road, Pinetown, Kwazulu Natal
Education level : 3 - Diploma

2026-3899 - Aftermarket Sales Representative

Thu, 02 Jul 2026 12:54:15 Z

Profile : Technical & Services/Technical & Services - Parts & Service Network Coordinator
Contract : Unlimited-term contract
Job details :
Summary Statement: The purpose of this position is to ensure the achievement of After Sales targets and objectives aligned with business objectives and GP targets. To ensure achievement of new business objectives, managing and expanding existing client base through personal performance and customer relationship management. The individual in this role will be responsible for the following functions: The promotion of aftermarket services and value-added products in line with company targets and objectives to increase Revenue growth and profitability. Managing a positive Customer experience and satisfaction Targeting and conversion of new Business accounts in the After Sales Department Required Certificates, Licences, Registrations: • Grade 12 / Matric • Code EB / 8 driver’s licence

Key Performance Areas: To perform this job successfully, the appointed individual must be able to perform each key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed to accommodate business needs from time to time: Promotion and selling of Aftermarket services, Parts, Accessories, Rental offerings, Service Contract offerings, Tyres, Driver Training, Load Testing and inhouse engineering. Overall responsibility to achieve sales, growth, and profitability targets in an assigned sales territory. Contact new and existing customers to discuss their needs, and to explain how these needs could be met (training etc.) Visiting new customers to ensure safe operation of forklifts according to set standards and legal requirements by promoting Driver Training and load testing. Inform and resolve customers' questions about products, prices, availability, product uses and credit terms. Quote prices, credit terms and other specifications. Emphasise product features based on analyses of customer’s needs and on technical knowledge of product capabilities. Prepare sales contracts for orders obtained and submit orders for processing. Assist with resolution of debtor’s disputes and assist with cash collections. Overall responsibility to meet growth / market share increase objectives; responsible to analyse, prepare and successfully implement strategy to target and convert new business accounts, cold calling on potential new accounts. Overall responsibility to ensure quality of customer interaction and service – ensure that customer expectations in all regards are exceeded by building and nurturing partnerships based on a thorough understanding of the clients business and unique needs and challenges (drive customer service excellence, ensure good communication with customers, develop and implement strategy to ensure proper/ scheduled cover for assigned territory, developing partnerships with and tailor made solutions for clients, evaluation of own development needs and ensuring lack of knowledge/skills are addressed). Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed. Sound financial management of deals in line with budget and company strategic objectives (ensure the quality of rental business activities is in line with company objectives; ensure aftermarket order targets, invoicing targets and GP targets are met, ensure key administrative support functions are diligently executed, e.g. delivery and collection of contracts; ensure discounts are approved / within limits; ensure site inspections are carried out; etc.). Plan, prepare, submit, and ensure achievement of short-term and long-term rental targets for assigned territory. Preparation and presentation of reports as and when required. Overall responsibility to ensure administrative procedures
Location : 25B Junction Road, Tygerberg Business Park, Parow Industria, Cape Town
Education level : 1 - Matric
Language / Level :
English : Professional

VPRAEQPT-3791 - VENDEUR PIECES DE RECHANGES ET ACCESSOIRES EQUIPEMENT H/F

Mon, 29 Jun 2026 22:02:06 Z

Profile : Technical & Services/Technical & Services - Brand Manager – Parts & Service
Contract : Unlimited-term contract
Job details :
- Vendre des pièces de rechange et des accessoires - Atteindre les objectifs de vente fixés - Participer à la gestion des stocks - Établir et organiser des documents internes - Aménager et animer les espaces de vente

- Titulaire d’un Bac+2 en mécanique, commerce ou domaine équivalent - Expérience confirmée dans un poste similaire, idéalement dans le secteur automobile - Bonne connaissance des pièces de rechange et des accessoires équipement - Maîtrise des techniques de vente, de négociation et de conseil client - Compétences en gestion de la relation client - Excellentes compétences relationnelles - Organisé et orienté performance - Dynamique et autonome
Location : BY-PASS
Education level : 3 - Diploma
Language / Level :
English : Basic Knowledge
Language / Level :
French : Professional

Customer Service Agent (Car Rental)-3895 - Technical & Services - Parts & Service Assistant M/F

Mon, 29 Jun 2026 13:08:49 Z

Profile : Technical & Services/Technical & Services - Parts & Service Assistant
Contract : Unlimited-term contract
Job details :
Key focus of the role is providing excellent customer service and increasing revenue on a daily basis at our Hertz Rent A Car - Lanseria Airport branch in North West of central Johannesburg.

Profile Requirements: Grade 12 or equivalent Must have a valid driver’s License (code 08) Previous customer service or car rental experience advantageous Cars+ system knowledge advantageous Own reliable transport Ability to work shifts, weekends and public holidays Well-groomed and presentable Skills Required: Ability to grow branch revenue through sales Deal effectively, openly and positively with customers Must possess problem solving skills to handle and resolve customer complaints & queries Strong administrative skills and excellent organizational skills Ability to show initiative Ability to work under pressure Well-groomed and presentable Self-motivated, reliable and confident Meticulous / pay attention to detail Basic knowledge of different vehicles (automatic and manual) General housekeeping of the branch and vehicles Able to work within a team environment in high pressure solutions Self-motivated, reliable and confident Strong written and oral communication skills are essential Job Description: Rental check-out – sales opportunity Standby and changeovers Check in of rented vehicles Preparing vehicles NPS
Location : Lanseria Airport, Johannesburg
Education level : 1 - Matric

CHEF D'EQUIPE TOLERIE-3894 - CHEF D'EQUIPE TOLERIE H/F

Mon, 29 Jun 2026 11:19:10 Z

Profile : Technical & Services/Technical & Services - Director / Head of Service
Contract : Unlimited-term contract
Job details :
Mission du Service : Assurer et organiser le suivi des travaux en tôlerie, réaliser les devis, veiller au bon fonctionnement de l’atelier Tôlerie en respectant les normes CFAO. Activités : Ø Assurer la production au sein de l’atelier Tôlerie, encadrer son équipe de Techniciens Ø Conduire les actions d’amélioration continue (KAIZEN) Ø Animer l’Equipe pour que les objectifs définis par le Chef d’atelier soient atteints Ø S’assurer du pointage de son équipe sur les Ordre de Réparation Ø Avertir son supérieur pour toute anomalie ou travaux supplémentaires Ø Organiser le travail en utilisant les outils de planification de charge à disposition, Ø Assurer que toutes les pièces nécessaires à la réparation ont bien été commandées Ø Réaliser les devis tôlerie des véhicules, et respecter les délais de réalisation des devis Ø Assurer que les réparations effectuées sont en adéquation avec les méthodes des constructeurs Ø Être en appui technique sur des problématiques auprès des techniciens tôlerie de l’atelier Ø Transmettre ses connaissances et son expérience au Service Après-Vente Ø Appliquer les procédures qualité, Anzen en vigueur dans l'entreprise. Ø Maintenir la propreté de son espace de travail et le bon état de l’outillage Ø Communiquer auprès des experts Ø Communiquer et s’engager sur des délais de réparation

Formation requise : Ø DUT génie mécanique et productique ou BTS en mécanique Automobile Ø Expérience de 4 ans dans une fonction similaire dans la carrosserie Ø Expertise technique automobile et carrosserie. Ø Permis B éventuellement Compétences requises : Ø Savoir coordonner les activités et transmettre son savoir Ø Savoir entretenir et réparer un véhicule Ø Savoir faire un devis Ø Savoir poser un diagnostic clair et précis Ø Savoir organiser son temps de travail en fonction des priorités et des contraintes Ø Savoir un manager une équipe
Location : Abidjan
Education level : 3 - Diploma

Customer Service Agent (Car Rental)-3893 - Technical & Services - Parts & Service Assistant M/F

Fri, 26 Jun 2026 13:54:55 Z

Profile : Technical & Services/Technical & Services - Parts & Service Assistant
Contract : Unlimited-term contract
Job details :
Key focus of the role is providing excellent customer service and increasing revenue on a daily basis at our Hertz Rent A Car - Mahikeng Branch.

Requirements: Grade 12 or equivalent Must have a valid driver’s License (code 08) Previous customer service or car rental experience advantageous Cars+ system knowledge advantageous Own reliable transport Ability to work shifts, weekends and public holidays Well-groomed and presentable Skills Required: Ability to grow branch revenue through sales Deal effectively, openly and positively with customers Must possess problem solving skills to handle and resolve customer complaints & queries Strong administrative skills and excellent organizational skills Ability to show initiative Ability to work under pressure Well-groomed and presentable Self-motivated, reliable and confident Meticulous / pay attention to detail Basic knowledge of different vehicles (automatic and manual) General housekeeping of the branch and vehicles Able to work within a team environment in high pressure solutions Self-motivated, reliable and confident Strong written and oral communication skills are essential Job Description: Rental check-out – sales opportunity Standby and changeovers Check in of rented vehicles Preparing vehicles NPS
Location : Mahikeng branch, Mahikeng
Education level : 1 - Matric

GESPARC-3700 - GESTIONNAIRE DE PARC H/F

Tue, 23 Jun 2026 22:12:55 Z

Profile : Technical & Services/Technical & Services - Network Coordinator
Contract : Unlimited-term contract
Job details :
Planifier les entretiens et contrôles techniques selon le kilométrage et la disponibilité de l'atelier. Gérer l'accueil client, le suivi des ordres de réparation et la restitution pédagogique des véhicules. Coordonner les immatriculations, les poses de plaques et le renouvellement des assurances. Suivre la facturation des sinistres via l'envoi des proformas et la réception des bons de commande. Assister les clients en cas d'accident et organiser les interventions de dépannage avec le SAV.

Titulaire d'un Licence en Gestion, logistique et transport avec une expérience avérée dans une domaine similaire Connaissance en mécanique Aisance relationnelle Autonome et rigoureux Maîtrise des outils bureautiques Maitrise de la langue française et anglaise
Location : Diégo-Suarez
Education level : 4 - Degree
Language / Level :
French : Professional
Language / Level :
English : Professional

2026-3873 - Driver M/F

Fri, 19 Jun 2026 11:51:16 Z

Profile : Technical & Services/Technical & Services - Parts & Service Assistant
Contract : Unlimited-term contract
Job details :
The purpose of this position is to transport and collect hazardous goods / industrial equipment in a safe and timeous manner, offering excellent customer service at all times while ensuring compliance with all safety regulations, company policies, and legal requirements.

Delivery and collection of goods and industrial equipment to sites Total responsibility to secure cargo for transport using ropes, blocks, chains, binders or covers as appropriate. Total responsibility for following appropriate safety procedures throughout entire process of loading, transporting and off-loading goods / equipment. Total responsibility to do all required safety checks on vehicle and load prior to embarking on delivery route - ensure that all mechanical safety and emergency equipment are in good working order. Responsible for obtaining necessary signatures on documentation accompanying goods / equipment to be delivered; responsible to obtain receipts, payments or deliver paperwork to the correct person when delivering goods / equipment Responsible for checking all load-related documentation to ensure that it is complete and accurate Responsible for prompt and timely communication with transport coordinator / controller Responsible for maintaining logs of working hours and of vehicle service and repair status, following applicable rules and policies. Responsible to ensure that allocated vehicle is operated with due care at all times: to operate the vehicle at all times in accordance with all traffic laws and regulations, to drive the allocated delivery truck within set speed Total responsibility to report any incident or accident, vehicle defects, traffic violations or any other damage to vehicle or goods / equipment. Total responsibility to follow appropriate company policies and procedures and comply with legal requirements in the event of an incident or accident where driver / vehicle / load was involved. Total responsibility for cleanliness of vehicle Ensure OHSACT requirements are met at all times Minimum Requirements Code 10 Driver's Licence Forklift Licence Hazchem Certificate 1 - 3 years experience as a Hazchem driver
Location : 62 Maple Road, Pomona, Kempton Park
Education level : 2 - Certificate

2026-3870 - Technician M/F

Thu, 18 Jun 2026 10:30:48 Z

Responsable Garantie & Performance SAV-3866 - Responsable Garantie & Performance Après-Vente H/F

Wed, 17 Jun 2026 15:18:05 Z

Profile : Technical & Services/Technical & Services - Director / Head of Technical / Production
Contract : Fixed-term contract
Job details :
Mission principale : Assurer le pilotage de la performance après-vente par la production et l'analyse des indicateurs clés (KPI), suivre les garanties constructeur dans le respect des procédures Suzuki, centraliser et traiter les remontées techniques terrain, et contribuer à l'amélioration continue de la qualité de service et de la satisfaction client. Activités: - Pilotage des KPI Après-Vente • Concevoir, mettre à jour et analyser les tableaux de bord après-vente : atelier, pièces de rechange, qualité de service, satisfaction client, rétention et rentabilité • Produire les reportings selon les fréquences définies : rapport quotidien de production atelier, synthèse hebdomadaire DPS, bilan mensuel Direction des Opérations et constructeur • Suivre les indicateurs clés de performance : CPUS (Customer Pay Units), taux de rétention, heures vendues, productivité technicien, taux de service pièces, NPS, taux de booking • Identifier et analyser les écarts par rapport aux objectifs fixés ; formaliser les causes racines et alerter le DPS en temps réel - Gestion des garanties constructeur Suzuki • Être l'interlocuteur privilégié de Suzuki Motor Corporation (SMC) sur l'ensemble des sujets liés à la garantie : procédures, litiges, évolutions réglementaires • Assurer la soumission complète et dans les délais des dossiers de garantie au constructeur via les outils officiels (Suzuki Warranty System ou équivalent) • Contrôler la conformité des demandes de garantie avant soumission : éligibilité du véhicule, validité de la garantie, complétude du dossier technique • Suivre les remboursements constructeur et relancer les dossiers en attente ou rejetés ; analyser les motifs de rejet et mettre en place des actions correctives • Tenir à jour le registre des dossiers de garantie et produire un tableau de bord mensuel : dossiers soumis, approuvés, rejetés, montants remboursés • Former les réceptionnistes, chefs d'atelier et techniciens aux procédures de garantie constructeur et aux conditions d'éligibilité - Gestion des remontées techniques constructeur • Centraliser et analyser les incidents techniques récurrents remontés par les techniciens et les réceptionnistes sur l'ensemble du réseau • Rédiger, soumettre et suivre les FTIR (Field Technical Information Report) et tout autre rapport technique exigé par Suzuki Motor Corporation • Assurer le lien opérationnel entre les techniciens terrain, la direction la direction technique et le constructeur pour le traitement des cas complexes non résolus • Participer aux réunions techniques avec le constructeur et restituer les informations pertinentes aux équipes terrain -Amélioration continue et qualité de service • Conduire des analyses de causes racines (méthode 5 Pourquoi, Ishikawa) pour les contre-performances identifiées sur les KPI atelier ou satisfaction client • Proposer et formaliser des plans d'actions d'amélioration : rétention client, délais de restitution, qualité

Formation : Bac+3 à Bac+5 en Gestion, Contrôle de Gestion, Mécanique Automobile, Qualité ou équivalent Expérience : Minimum 3 à 5 ans en réseau automobile constructeur, en poste SAV, garantie ou contrôle de performance Langues : Français courant obligatoire — Anglais technique indispensable (correspondance Suzuki Motor Corporation) Informatique : Excel avancé, PowerPoint, DMS (SAP/Kerridge), outils constructeur de gestion garantie Atout : Expérience directe avec un constructeur japonais ou asiatique — connaissance de la culture et des standards SMC
Location : Abidjan
Education level : 3 - Diploma

Chargé(e) de Service Reminder-3865 - Chargé(e) de Service Reminder & Vente de Contrats d'Entretien H/F

Wed, 17 Jun 2026 14:55:27 Z

Profile : Technical & Services/Technical & Services - Brand Manager – Parts & Service
Contract : Fixed-term contract
Job details :
Mission: Le/la Chargé(e) de Service Reminder a pour double mission de (1) contacter de manière proactive les clients ayant été livrés afin de les inciter à revenir réaliser leurs entretiens périodiques dans les ateliers Suzuki by CFAO, et de (2) vendre et promouvoir les contrats d'entretien Suzuki Confort+ auprès des clients VN et VO. Il/elle contribue directement à l'augmentation du taux de rétention atelier, au développement du chiffre d'affaires SAV et à la qualité de l'expérience client Suzuki. Activités - Rappel client & gestion du portefeuille (Service Reminder) • Extraire quotidiennement du DMS la liste des clients à rappeler selon les seuils d'échéance : 1 500 km, 10 000 km et 20 000 km après la dernière intervention • Proposer et confirmer un rendez-vous atelier lors de chaque contact client concluant • Assurer le suivi des clients non joints : relance à J+2 et J+5, puis escalade au Directeur Après-Vente • Gérer un tableau de bord de suivi des rappels : taux de contact, taux de prise de rendez-vous, taux de conversion rendez-vous/passage • Qualifier et mettre à jour les données clients dans le DMS (numéro de téléphone, email, kilométrage estimé, véhicule) • Traiter les réclamations clients de premier niveau et rediriger vers le réceptionnaire ou le DAV si nécessaire - Vente et promotion du contrat Suzuki Confort+ • Présenter et valoriser le contrat d'entretien Suzuki Confort+ auprès de chaque client VN lors de la livraison du véhicule, en coordination avec le commercial VN • Relancer les clients VN n'ayant pas souscrit à la livraison dans un délai de 30 jours • Proposer le contrat Confort+ aux clients existants lors des rappels téléphoniques • Expliquer clairement les bénéfices du contrat : budget maîtrisé, zéro surprise, longévité certifiée, valorisation du patrimoine automobile • Établir les devis et bons de souscription dans le DMS et s'assurer de la signature du client • Atteindre les objectifs mensuels de souscription définis par la Direction Après-Vente • Assurer le suivi des contrats en cours : échéances, renouvellements, résiliations - Animation clientèle et événements SAV • Informer et inviter les clients aux événements SAV : Free Check mensuel (dernier samedi du mois), journées promotionnelles, contrôles gratuits • Envoyer les communications clients (SMS, WhatsApp, email) pour les campagnes de rappel de rappel et les opérations spéciales • Contribuer à l'animation de la base clients avec les équipes marketing pour les opérations de fidélisation - Reporting et pilotage de la performance • Renseigner quotidiennement le tableau de bord Service Reminder (nombre d'appels, RDV pris, passages confirmés) • Produire un rapport hebdomadaire à destination du Directeur Après-Vente : taux de contact, taux de contact, taux de transformation, chiffre d'affaires contrats • Identifier les tendances et alerter sur les clients à risque de non-retour (> 6 mois sans passage atelier)

Profil: BTS Action Commerciale / Technico-Commercial / Gestion de la Relation Client ou équivalent Expérience requise: minimum 1 à 2 ans sur un poste de téléconseiller commercial, service client ou SAV en réseau automobile - Langues : Français courant obligatoire — Anglais intermédiaire - Informatique : Maîtrise d'un DMS, Excel, WhatsApp Business — CRM appréciée - Atout : expérience en réseau automobile constructeur ou en centre d'appels commercial • Excellente aisance téléphonique — voix posée, souriante et convaincante • Sens commercial développé et goût du challenge • Persévérance et résilience face aux refus et aux non-réponses • Empathie, écoute active et capacité à rassurer le client • Rigueur dans le suivi et la mise à jour des données • Autonomie, organisation personnelle et sens des priorités • Esprit d'équipe et collaboration étroite avec l'atelier et le commercial VN
Location : Abidjan
Education level : 3 - Diploma

2026-3864 - Electrician M/F

Wed, 17 Jun 2026 13:08:39 Z

Profile : Technical & Services/Technical & Services - Parts & Service Assistant
Contract : Unlimited-term contract
Job details :
Summary Statement: The purpose of this position is to maintain, service and repair material handling equipment, systems and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.

Key Performance Areas: To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. Promote service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner. Ensure proper communication between self, workshop staff (supervisor and controller) and customer. Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation. Updates job knowledge by participating in educational opportunities
Location : 26 Copper Corner, Alton, Richards Bay
Education level : 3 - Diploma

Fitter-3857 - Fitter M/F

Mon, 15 Jun 2026 10:20:19 Z

Profile : Technical & Services/Technical & Services - Parts & Service Assistant
Contract : Unlimited-term contract
Job details :
The purpose of this position is to provide specialised engineering back up service to material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met. Key Performance Areas: (Essential Duties & Responsibilities) To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: ·Provide Complete customer satisfaction in a polite and professional manner. ·Ensure proper Communication between self, workshop staff (supervisor and controller) and customer. Ensure OHSACT requirements are met in all actions on company and client's premises; maintains a safe work environment by verify vehicle safety device operation, following standards and procedures and in general complying with legal regulation. Updates job knowledge by participating in educational opportunities. Perform high quality workmanship on material handling components as well as manufacturing of new parts. Operate lathes, milling machines, grinders, welders, etc in a safe, economic manner. Perform according to the required industry standards. Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s): The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position: · Matric - Grade 12 or equivalent qualification · Qualified welder, turner, machinist, fitter, boiler maker plus experience with forklifts or similar material handling minimum working experience of 5 years. · Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out. · Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills. · Excellent communication skills with people at all levels in an organisation · Dedication to service excellence in every aspect of work carried out, strong focus on attention to detail and accuracy. · Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English. · Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative. · Ability to work under pressure. · Ability to understand and follow safety measures and precautions. · Ability to interpret and apply technical information. · Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications. · Ability to identify and correctly utilise relevant specialised tools. · Willingness and capability to continue learning and growing with new technology and models.

· Ability to receive constructive criticism. · Maintain work area in clean and orderly condition. · Ability to understand and follow safety measures and precautions. · Ability to function effectively in a group and add value to the team / environment. · Ability to work under extreme pressure. · Ability to manage own time – to work according to a schedule and complete set tasks in time. · Must be of sober habits, have high energy levels and general good health – must be declared fit for physical performance requirements of these tasks - physically able to carry, lift, and move heavy objects; must be able to stand and sit for long periods of time; must be able to bend, stretch, twist, and reach with body, arms and/or legs. · As this position is part of a team that service a specialised industry and client requirements are paramount to the success of their businesses and the partnership between our company and theirs – candidates applying for this position must be able to do standby and work overtime as and when requested. Required Certificates, Licences, Registrations: · Trade test certificate (machinist, welding, fitter, boiler maker) · Code 8 driver's licence (for field service technicians)
Location : Durban
Education level : 2 - Certificate

CHEF D'EQUIPE PEINTRE-3381 - CHEF D'EQUIPE PEINTRE H/F

Sat, 13 Jun 2026 22:11:12 Z

Profile : Technical & Services/Technical & Services - Director / Head of Technical / Production
Contract : Unlimited-term contract
Job details :
Organiser et planifier les interventions de maintenance Appliquer les procédures qualité en vigueur dans l’entreprise Gérer les réclamations selon les directives reçues Affecter, suivre et contrôler les activités confiées aux collaborateurs Apporter un appui technique et encadrer les collaborateurs, notamment via le tutorat des jeunes en formation alternée

Titulaire d’un BTS professionnel en maintenance automobile Connaissance approfondie de l'industrie automobile et des pièces détachées Maîtrise des techniques et équipements de l’atelier Organisé et doté d’une capacité d’analyse et de synthèse Aptitude managériale avérée Maîtrise des logiciels de gestion et des outils bureautiques Bonne connaissance des règles d’hygiène et de sécurité
Location : ANOSIZATO
Education level : 3 - Diploma
Language / Level :
French : Professional

Directeur SAV National-3853 - Directeur SAV National H/F

Thu, 11 Jun 2026 10:11:50 Z

Profile : Technical & Services/Technical & Services - Director / Head of Parts & Service
Contract : Unlimited-term contract
Job details :
Assurer la Direction Nationale du Service Après-Vente en garantissant la maîtrise complète des processus intégrés Toyota, la satisfaction client et la performance opérationnelle. Développer le CA et la marge de l'atelier Développer le réseau SAV Assurer le développement et la formation des équipes SAV Respecter les normes de gestion et d'organisation de CFAO dans ses activités : productivité et qualité Garantir la qualité de service et la satisfaction client Supervise les ateliers express, mécanique, carrosserie et l’administration Mettre en œuvre des actions marketing et de communication pour l'atteinte des objectifs Garant de la réalisation des CDEA et KAIZEN (amélioration continue) Responsabilités clés : 1. Maîtrise des processus Toyota Superviser et garantir l’application des standards et processus Toyota de A à Z. Assurer la conformité des opérations avec les directives de Toyota Motors Corporation (TMC). 2. Gestion de la capacité de servic Planifier et optimiser les capacités de service des concessionnaires. Développer des actions de fidélisation et de satisfaction client. Mettre en place et maintenir un réseau national de service après-vente performant. Déployer et suivre les activités Kaizen pour l’amélioration continue des opérations. 3. Opérations Piloter la résolution des problèmes techniques complexes. Analyser et rendre compte de la commercialisation des produits auprès de TMC. Participer à la planification et au lancement des nouveaux véhicules sur le marché. 4. Technique Organiser et superviser la formation technique des équipes. Développer la formation des conseillers de service. Assurer la distribution des manuels d’atelier et des outils aux concessionnaires. 5. Entraînement et garanties Gérer les politiques de garantie et leur application. Superviser les activités techniques sur le terrain. Piloter les actions liées aux relations avec la clientèle. 6. Représentant technique terrain Soutenir les activités Kaizen des concessionnaires. Développer les ventes de pièces détachées sur le terrain. 7. Représentant opérationnel terrain Superviser la prise en charge des véhicules neufs. Garantir la qualité du service avant livraison.

Niveau d’études requis : Minimum un BAC + 5 Filière d’étude : Formation supérieure (ingénierie, management ou commerce). Expériences professionnelles : Expérience confirmée dans le service après-vente automobile et la gestion de réseaux nationaux. La maîtrise des processus intégrés TOYOTA est requise. Maîtrise des processus intégrés Toyota et des méthodes Kaizen. Compétences en management transversal, relation client et gestion de projet. Forte orientation résultats et sens du service. Capacité à représenter l’entreprise auprès de TMC et des concessionnaires.
Location :
Education level : 4 - Degree

STR Controller-3844 - STR Controller M/F

Fri, 05 Jun 2026 07:12:51 Z

Profile : Technical & Services/Technical & Services - Parts & Service Assistant
Contract : Unlimited-term contract
Job details :
The purpose of this position is to ensure general administrative duties for the branch as a whole is carried out accurately and timeously, to perform the short term rental controller function and to assist the rental manager to ensure best management practices are followed in all areas of responsibilities, meeting key performance criteria and service delivery objectives, procedures and actions, promoting a customer oriented service and to implement and uphold actions in line with company strategic vision. Key Performance Areas: (Essential Duties & Responsibilities) Ensuring that STR achieves the predetermined targets / budget • Overall responsibility to ensure quality of customer interaction and service (drive customer service excellence. • Ensure good communication with customer, developing and fostering partnerships with and tailor-made solutions for clients. • Evaluation of own development needs and ensuring lack of knowledge / skills are addressed) • Telesales and maintenance of records / quotes register/ prospects • Weekly and monthly reporting of stock count and utilisation • Prepare and complete refinance and defleet documentation • Full responsibility to reserve, arrange delivery and collection of and manage overall control of short-term fleet units. •Responsible to schedule, plan and allocate trips daily; responsible for all invoicing pertaining to transport • Full responsibility to ensure all documentation for the delivery of a forklift is accurate, complete and properly authorised. (e.g., credit applications, signed contracts from clients, terms and conditions, customer orders etc.) • Invoicing of daily, weekly and monthly rental including excess hours • Liaise with debtors regarding accounts for new and existing customers • Ensure machines at customer have valid load test certificates • Responsible for communication with workshop re. preparation of machines prior to delivery (Load test, Service, attachments, chargers etc) • Facilitating customer complaints and queries; ensure it is followed through and communicate process / result to customers. • Foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers • General assistance to manager as and when required. Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s): • Advanced / Expert Computer literacy in MS Outlook, Word, and Excel • Understanding and working knowledge of Kerridge system – must be able to load information and draw reports. • Experience in fleet management • Maintain and updating information on database

Required Certificates, Licences, Registrations: • Grade 12 / Matric • EB / Code 8 driver’s licence
Location : 11 Gross street Tunney Industrial Estate
Education level : 1 - Matric

Rental Intern-3843 - Rental Intern M/F

Fri, 05 Jun 2026 06:57:12 Z

Profile : Technical & Services/Technical & Services - Parts & Service Assistant
Contract : Unlimited-term contract
Job details :
The purpose of this internship program is to: · Offer the intern practical experience/exposure in our working environment · Allow the intern invaluable experience on how to apply their studies in the working world · Allow the intern an opportunity to showcase their work experience gained which could be viewed as attractive to potential future employers

Key Performance Areas: (Essential Duties & Responsibilities) · Planning daily transport trips (deliveries and collections) · Update and reconcile MRR machine return register daily · Liaise status of deliveries and collections to internal and external customers · Filing and other admin duties · Update transport planning boards daily · Perform any other duties as may be required for the efficient operation of the transport department · Resolving conflicts and negotiating with others – handling complaints, settling disputes and resolving grievances and conflicts or otherwise negotiating with others · Evaluating information to determine compliance with standards – using relevant information and individual judgement to determine whether events or processes comply with laws, regulations or standards · Making decisions and solving problems – analysing information and evaluating results to choose the best solution and solve problems. · Development and team building – encourage and building mutual trust, respect and cooperation among team members. · Performing for or working directly with the public – performing for people or dealing directly with the public. This includes attending to customer needs and receiving clients or guests Updating and using relevant knowledge – keeping up to date technically and applying new knowledge to your job or assigned tasks. Required Certificates, Licences, Registrations: · Appropriate tertiary qualification – degree or equivalent NQF 6 qualifications · Or currently completing qualification (experiential learning)
Location : 11 Gross Street Tunney Industrial Estate
Education level : 3 - Diploma

2x Technicians-3842 - 2x Technicians M/F

Fri, 05 Jun 2026 06:45:22 Z

Profile : Technical & Services/Technical & Services - Parts & Service Assistant
Contract : Unlimited-term contract
Job details :
The purpose of this position is to maintain, service and repair material handling equipment, systems and products on company premises in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.

Key Performance Areas: (Essential Duties & Responsibilities) · Servicing of material handling equipment. . Maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance. · Perform accurate diagnosis / troubleshooting in event of breakdown of equipment. . Communicate what repairs are needed by advising customer and/or supervisor. · Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. · Provide complete customer satisfaction in a polite and professional manner. · Ensure proper communication between self, workshop staff (supervisor and controller) and customer. · Ensure OHSACT requirements are met in all actions on company and client premises. . Maintains a safe work environment by verifying vehicle safety device operations. . Following standards and procedures and in general complying with legal regulation. . Updates job knowledge by participating in educational opportunities. Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s): · Minimum of 5 years mechanical, hydraulic and electrical experience pertaining to forklifts · General working knowledge of auto electrical systems (ignition, starting, charging, illumination) · Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out · Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills · Excellent communication skills with people at all levels in an organisation · Dedication to service excellence in every aspect of work carried out; strong focus on attention to detail and accuracy · Excellent communication skills with people at all levels in an organisation. · Trade Qualification, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic Required Certificates, Licences, Registrations: · Trade test certificate · Code 8 / EB driver's licence · Valid forklift operator licence
Location : 11 Gross street tunney Industrial Estate
Education level : 2 - Certificate

AFM Controller-3841 - AFM Controller M/F

Fri, 05 Jun 2026 06:11:04 Z

Profile : Technical & Services/Technical & Services - Parts & Service Assistant
Contract : Unlimited-term contract
Job details :
The purpose of this position is to assist the Maintenance Manager and team of technicians to ensure best management practices are followed in all areas of responsibility regarding meeting key performance criteria, service delivery objectives, procedures and actions, promoting a customer-oriented service and to implement and uphold actions in line with company strategic vision. Key Performance Areas: (Essential Duties & Responsibilities) · Overall responsibility to schedule, plan and communicate to technician’s service activity to relevant staff member(s) and customers. . Dispatching of technicians to attend to breakdowns, services, load test, PDI, rebuild, engineering, booking of all jobs on mobile tech. · Facilitating customer calls, complaints and queries; ensure it is followed through and communicate process / result to customers. · Plan & arrange for machines to come to the workshop, assign technician, follow through until machine is delivered. · Compiling of sustainability report – monthly · Invoicing completed jobs within 3 working days (ensuring that jobs are opened and closed as per company standards, accurate and timeous) · Ensuring technicians achieve labour recovery = >80% · Submission of weekly CSI report · Ensuring that the team achieves predetermined targets. · Foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers. ·Processing of Service, Maintenance Agreements (as and when required), updating of records on Kerridge system. . Depending on the specific team the controller is placed in, various specific administrative tasks relating to invoices. . Managing service schedules might be added to this area of responsibility. · Assisting product support engineer / foreman to keep service schedules within set parameters by proper planning. . Scheduling of technicians / mechanics to carry out services. · Providing scheduled (monthly, weekly and daily) and ad-hoc reports as might be requested by department manager and or product support engineer/ foreman. · Processing of creditors invoices, creating order numbers · Submitting of tax invoices and job cards to customers for chargeable & maintenance work · Preparing quotations, submitting, following up with the customers and submitting to Product support to follow up on order numbers. · Resolve debtors’ queries and follow through until resolved. · Resolve creditors queries and follow through until resolved. · GPS amendments to be done weekly, business & private trips respectively. · Processing of technician’s overtime · Ordering of parts & following up with relevant supplier · Driver training candidates to be added to TETA data base within 5 days from training. · Load test certificate to be issued within 2 working days from testing. · General administrative duties (emailing, filing, reports, etc.)

Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s): · Advanced / Expert Computer literacy in MS Outlook, Word and Excel · + - 3 Years’ experience in MHE / Motor Industry · Experience working on the Kerridge system. Required Certificates, Licences, Registrations: Code 8 driver's licence Current number of employees reporting directly to this position: • None direct
Location : 11 Gross Tunney Industrial Estate
Education level : 1 - Matric