Export RSS des offres - Seulement les offres à la une : Non / Profil : Achats Ventes Marketing-->Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL, Achats Ventes Marketing-->Achats Ventes Marketing - DIR - RESP COMMERCIAL

Sales Consultant- B2C-3722 - Sales Consultant- B2C M/F

Wed, 08 Apr 2026 13:41:59 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
The Sales Consultant – B2C is responsible for driving retail vehicle sales by engaging individual customers, understanding their mobility needs, and delivering an exceptional showroom and purchase experience. The role focuses on lead generation, customer relationship management, and seamless coordination across dealership functions to ensure a high-quality end‑to‑end buying journey that strengthens Toyota’s market presence in the consumer segment.

Key Accountabilities: 1. Retail Sales & Lead Conversion Identify, engage, and convert B2C prospects into successful vehicle purchases through structured sales processes, effective product presentation, and consistent follow‑up. 2. Customer Relationship Management Build and maintain strong, trust‑based relationships with individual clients, ensuring high levels of satisfaction, referrals, and long‑term loyalty. 3. Showroom Engagement & Customer Experience Deliver a premium showroom experience by proactively supporting walk‑in clients, conducting needs assessments, and providing accurate, compelling demonstrations of Toyota vehicles and solutions. 4. Financing & Ownership Solutions Advise customers on available financing, insurance, and leasing options—working closely with the Finance & Insurance Sales Consultant to support informed and seamless purchase decisions. 5. Vehicle Delivery Excellence. Coordinate and execute a professional and memorable vehicle handover process that reflects Toyota standards and enhances customer confidence and delight. 6. Market & Competitor Awareness Monitor consumer trends, competitor activities, and customer preferences to inform sales approaches, refine offerings, and support continuous improvement of B2C sales strategies. 7. Cross-Functional Collaboration Work effectively with finance, aftersales, logistics, and marketing teams to ensure timely vehicle delivery, smooth internal processes, and consistent execution of campaigns targeting B2C customers. Job Knowledge, Skills & Experiences: · Bachelor’s degree in Business, Sales, Marketing, or a related field · Minimum 5 years’ sales experience, including at least 3 years engaging B2C clients · Proven achievement of sales targets in a consultative, high‑value sales environment · Strong customer-service orientation, negotiation, and presentation skills · Valid driving license Key personal attributes: · Strong commercial acumen and ability to align customer needs with business priorities · Excellent relationship‑building skills and emotional intelligence · Customer‑centric mindset with a focus on delivering value and memorable experiences · Clear, persuasive communicator with strong negotiation capability · High integrity, accountability, and commitment to ethical conduct
Lieu : Kampala
Niveau d'études min. requis : 4 - Bachelor ou équivalent
Langue / Niveau :
Anglais : Professionnel

2026-3721 - Tyres Sales Consultant

Wed, 08 Apr 2026 13:29:51 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Responsible for driving sales of tyres and related services by building strong relationships, understanding client needs and delivering solutions. This role combines product expertise with proactive regular customer engagement to maximize revenue and strengthen brand loyalty.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS ▫ A minimum of a diploma in a business or automotive discipline. ▫ Two years' experience in sales & marketing in the Automotive industry, especially in the Tyre business ▫ Product/Automotive Industry Knowledge ▫ Valid Driver's License ESSENTIAL DUTIES AND RESPONSIBILITIES - Achieve sales targets through effectively marketing, identifying and selling Tyres - Maintain an accurate and up-to-date effective Tyre customer database - Record & report service rate and lost sales data accurately to support inventory management - Managing & building customer relationships for both existing and prospective clients - Proper Credit customer account management to ensure timely collection of debts - Plan, arrange and execute meaningful and value-add customer visits plus timely reporting to the Supervisor - Adhere to all company SOP's, guidelines and values, especially in Sales - Prepare and follow up on all quotations requested by customers to turn them into Sales - Be able to explain technical tyre Details to customers and internal staff as and when required. - Process sales invoices and arranging for delivery of products.
Lieu : Namanve
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Anglais : Professionnel

Regional Business Executive - Mombasa-3713 - Regional Business Executive - Mombasa

Sat, 04 Apr 2026 07:26:57 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
JOB PURPOSE The regional Sales Consultant position is responsible for: - Achievement of set sales targets for Units, implements and spare parts - Brand development and promotion in the region - Dealer support in the assigned region - Planning and execution of Sales and Marketing events in the region - Customer relationship Management MAIN RESPONSIBILITIES OF THE JOB Operational Responsibilities a) Develop and coordinate execution of Sales and Marketing events for Case and Captain brand development and sales enhancement b) Support dealers and agents in the region through product and sales training, promotional events, display/consignment units and joint customer visits c) Maintain database of all existing and potential customers and develop enduring customer relationship d) Conduct regular field visits to prospect for clients in order to expand the customer and market base for the Case & Captain tractors, Implements and spare parts e) Attend to referrals and clients who visit the showroom to promote products and close sales; f) Prepare accurate quotations and track conversion to sales g) Prepare and share timely sales, marketing events and other reports to assist management monitor and enhance performance h) Offer financing facilitation through sourcing, documentation and follow-up on finance applications for clients to enhance the achievement of sales targets, and for customer retention; i) Coordinate and follow through on any after sales issues that arise after delivery of units to clients for enhanced customer satisfaction and retention; j) Plan and execute, in conjunction with Aftersales Manager, spare parts sales strategies in the region k) Gather and share market information on industry trends, emerging opportunities, competitors sales volumes and activities to assist in quick review of divisional strategies; l) Participate in marketing activities to promote Case & Captain products and product awareness for market expansion as well as acquisition of new customers. m) Support in training new staff and agents on product knowledge.

KNOWLEDGE, SKILLS AND EXPERIENCE Minimum level of academic and professional qualification required to perform effectively in the role Bachelor Degree in Sales & Marketing or Engineering or Business Minimum level of experience required to perform effectively in the role Minimum 3 years’ working experience in Sales in the Agriculture Machinery or Automotive industry COMPETENCIES Technical a) Agricultural machinery knowledge. b) Driving Licence/Experience c) Tractor Operating Knowledge d) Computer Knowledge – Excel, Word, Powerpoint Functional a) Report Writing skills b) Presentation skills
Lieu : Mombasa, Kenya
Niveau d'études min. requis : 4 - Bachelor ou équivalent
Langue / Niveau :
Anglais : Professionnel

Regional Business Executive - Kisumu-3714 - Regional Business Executive - Kisumu M/F

Sat, 04 Apr 2026 07:25:52 Z

Sales Executive BYD-3696 - Sales Executive BYD M/F

Tue, 24 Mar 2026 10:25:01 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Job Purpose This role is responsible for the achievement of the set sales targets to ensure the profitability of the BYD brand Main Responsibilities Operational Responsibilities a) Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making; b) Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales; c) Prepare quotations in a timely manner in line with CFAO Mobility guidelines to assist close sales in a timely manner; d) Create sales orders in the system to facilitate timely invoicing e) Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans; f) Maintain regular contact with clients to promote retention and generate referrals and new business opportunities; g) Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention; h) Advise clients on finance packages available through partner financial institutions (banks), and assist the clients in filling the required documentation to ensure the sales deals are closed; i) Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals; j) Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention; k) Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales; l) Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the BYD brands; m) Submit accurate weekly deliveries and order intake data to the Sales Manager to keep track of the monthly sales targets as per budget; Support in the unit ordering process to ensure optimal stock holding at all times;

Minimum level of academic and professional qualification Degree in sales and marketing or other relevant field Minimum level of experience 3-5 years’ working experience in sales in the automotive industry Experience in and knowledge of Electric Vehicles will be an added advantage Competencies Technical a) Proficient in Microsoft Office applications/computer literacy b) Driving Skills c) Product knowledge i.e. vehicle specifications, Basic mechanical knowledge d) Knowledge in professional standards Functional a) Writing skills b) Presentation skills Behavioral a) Excellent Customer Service skills b) Excellent interpersonal skills c) Pleasant and outgoing personality d) Strong negotiating and influencing skills e) Excellent presentation skills and communication skills (written and spoken) f) A team player with a go-getter attitude g) Ability to work under pressure and meet sales targets h) Organizational skills.
Lieu : Nairobi
Niveau d'études min. requis : 4 - Bachelor ou équivalent

011/26-3657 - Vehicle Sales Team Leader M/F

Wed, 25 Feb 2026 08:35:28 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
We are looking for a results‑driven Sales Team Leader to support and guide the sales team in achieving set targets while delivering an exceptional customer experience. The role focuses on leading daily sales activities, strengthening customer relationships, and ensuring effective lead management and smooth showroom operations to drive business growth.

Lead, motivate, and guide the sales team to achieve monthly and annual sales targets. Ensure excellent customer experience through effective lead follow‑ups and walk‑in client engagement. Develop and implement sales strategies, allocate targets, and coach the team on converting leads to sales. Monitor and report on sales activities including leads, showroom traffic, quotes, test drives, sales, and lost sales. Maintain accurate 90‑day sales forecasts and ensure consistent prospecting and follow‑ups. Ensure showroom vehicle displays comply with company standards. Support brand visibility through trade shows, marketing events, and networking activities. Manage online and social media inquiries and distribute leads to the sales team. Conduct competitor analysis to identify market trends and opportunities. Oversee SAP sales order processing, vehicle delivery readiness, daily sales meetings, and team performance management.
Lieu : Lusaka
Niveau d'études min. requis : 4 - Bachelor ou équivalent
Langue / Niveau :
Anglais : Professionnel

Pre-Owned Sales Representative-3654 - Pre-Owned Sales Representative M/F

Wed, 25 Feb 2026 07:08:21 Z

LE-CLEAR-3584 - NEW VEHICLE SALES EXECUTIVES X 3 M/F

Thu, 29 Jan 2026 14:24:34 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Minimum Requirements: To qualify for consideration, the following requirements are essential: • Grade 12 qualification/ equivalent. • A tertiary qualification in Sales/ Marketing beneficial. • Must have a minimum of 2 years’ sales experience in the motor industry (Lepas, JMC, GAC and Nissan experience will be advantageous). • Proven track record with references. • Good verbal and written professional communication skills in English and Afrikaans. • Computer literacy skills. • Clean criminal record. • Valid and unendorsed SA Code 8 driver's license. • Contactable referrals Practical knowledge of: • The Sales cycle. • The retail motor industry. • All related products/ supplementary items/ brand. Proficient experience in: • A neat and professional appearance and behaviour at all times. • Deadline-driven and the ability to work under pressure. • Customer relationship-building skills. • Effective negotiation and persuasive influence. • Honest, ability to work unsupervised and a disciplined work ethic.

Job Specification: The successful candidate will be responsible for the following: Sales Responsibility: • Attend to walk-in customers and telephonic/ email queries promptly and efficiently. • Invite all customers to make use of the demonstration drive. • Maintain a high level of customer prospecting and actively engage in business development initiatives. • Establish a daily call scheduling system to follow up on prospective customer leads. • Follow up on existing customers according to the company schedule and develop a “Spotters” network. • Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/ or franchise requirement. • Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement. Customer Care: • Ensure to introduce customers to all accessories and additional services, e.g., warranty/ service/ insurance • Ensure the correct handover procedure is followed once the vehicle is prepared and delivered as per standard requirement. • Ensure that satisfactory CE levels are achieved as per manufacturing targets. Administration: • Keep updated and comply with all applicable Group/ Dealer/ OEM prescribed policies and procedures. • Complete all documentation in full according to company procedures. • Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle. • Ensure demonstrator/ company car is kept in showroom condition. Product/ Industry Knowledge: • Attend all sales meetings, product/ business updates and training courses as required by management. • Keep updated with new motor industry trends with self-study of relevant reading material. • Any ad hoc admin/ other responsibilities as and when required, as per management discretion.
Lieu : ROODEPOORT
Niveau d'études min. requis : 2 - Bac ou équivalent

Sales Representative-3582 - Sales Representative M/F

Wed, 28 Jan 2026 13:41:37 Z

WGLN-3560 - NEW VEHICLES SALES MANAGER M/F

Wed, 21 Jan 2026 12:51:57 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DIR - RESP COMMERCIAL
Contrat : CDI
Description du poste :
Minimum Requirements: To qualify for consideration, the following requirements are essential: Grade 12 qualification/ equivalent. 5 Years Sales manager experience Proven track record Ability to manage and administer a department, to provide organization, systems and leadership. Able to motivate a sales team to achieve objectives. Computer literacy skills. Clean criminal record. Post-graduate qualification (a Sales/ Marketing/ Management qualification beneficial). Up-to-date knowledge of vehicle legislation and of trade practices. Valid SA driver's license. Practical knowledge of: the retail motor industry. all/ latest products/ brand. vehicle financing and legislation. finalising sales contracts efficient vehicle stock control. Proficient experience in: customer relationship-building. effective negotiation and persuasive influence. social media prospecting and interaction. management and assertiveness skills. Used vehicle pricing and valuing

Job Specification: The successful candidate will be responsible for the following Keep updated with and ensure applicable Group/ Dealer policies and procedures are adhered to. Create opportunities to ensure profitable income. Do market research and ensure the required action is taken with regard to sales planning. Ensure cost-effective allocation of funds to achieve operational goals within budget. Provide effective leadership to manage the Department’s productivity and motivation to achieve objectives. Monitor the performance of the sales team to align the vehicle unit sales with the dealership and/ or franchise requirement. Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement. Effectively manage vehicle stock and ensure ageing stock are kept to a minimum. Develop and enhance competitive web exposure and engage in social media marketing initiatives. Maintain a deal lead system and secure a profitable sales pipeline. Manage customer complaints quickly and effectively. Build continuous positive customer experiences and –relationships for enhanced customer satisfaction and retention. Ensure that satisfactory CE levels are achieved as per manufacturing targets. Engage in HR admin and disciplinary measures, as and when required. Recruit, train and develop Sales Executives according to identified needs. Promote and enhance positive and co-operative inter-departmental relations. Any ad hoc admin/ other responsibilities as and when required.
Lieu : OAKDENE THE GLEN
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

2025-3491 - Chef des Ventes H/F

Sat, 17 Jan 2026 23:01:36 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DIR - RESP COMMERCIAL
Contrat : CDI
Description du poste :
Missions principales Participer à la définition de la politique commerciale avec le Directeur du site et la mettre en œuvre avec votre équipe. Élaborer le budget commercial et fixer les objectifs de votre équipe. Garantir la réalisation des objectifs quantitatifs et qualitatifs. Coordonner, animer et contrôler l’activité de la force de vente pour optimiser les résultats. Assurer une présence terrain pour accompagner et coacher vos commerciaux. Mettre en place des plans d’action pour développer les portefeuilles clients et les secteurs d’activité. Veiller à la communication interne et au respect des procédures avec les services ADV, logistique, comptabilité client. Compétences clés : Techniques de vente et commercialisation (expertise). Leadership et coaching. Gestion budgétaire et suivi des objectifs. Communication et travail en équipe. Qualités personnelles : Goût du challenge, sens du développement. Capacité à motiver et fédérer. Rigueur et organisation.

Profil recherché Formation : Bac+3 à Bac+5 en Commerce. Expérience : Solide expérience commerciale dans la distribution + expérience réussie en management d’équipe terrain.
Lieu : Libreville
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

VKRO-3509 - VEHICLE SALES EXECUTIVE M/F

Wed, 07 Jan 2026 14:20:26 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
Minimum Requirements: To qualify for consideration, the following requirements are essential: Grade 12 qualification/ equivalent. A tertiary qualification in Sales/ Marketing beneficial. Must have a minimum of 2 years’ sales experience in the motor industry. Good verbal and written professional communication skills in English and Afrikaans. Computer literacy skills. Clean criminal record. Valid and unendorsed SA Code 8 driver's license Practical knowledge of: The Sales cycle. The retail motor industry. All related products/ supplementary items/ brand. Proficient experience in: A neat and professional appearance and behaviour at all times. Deadline-driven and the ability to work under pressure. Customer relationship-building skills. Effective negotiation and persuasive influence. Honest, ability to work unsupervised and a disciplined work ethic.

Job Specification: The successful candidate will be responsible for the following: Sales Responsibility: Attend to walk-in customers and telephonic/ email queries promptly and efficiently. Invite all customers to make use of the demonstration drive. Maintain a high level of customer prospecting and actively engage in business development initiatives. Establish a daily call scheduling system to follow up on prospective customer leads. Follow up on existing customers according to the company schedule and develop a “Spotters” network. Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/ or franchise requirement. Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement. Customer Care: Ensure to introduce customers to all accessories and additional services, e.g., warranty/ service/ insurance Ensure the correct handover procedure is followed once the vehicle is prepared and delivered as per standard requirement. Ensure that satisfactory CE levels are achieved as per manufacturing targets. Administration: Keep updated and comply with all applicable Group/ Dealer/ OEM prescribed policies and procedures. Complete all documentation in full according to company procedures. Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle. Ensure demonstrator/ company car is kept in showroom condition. Product/ Industry Knowledge: Attend all sales meetings, product/ business updates and training courses as required by management. Keep updated with new motor industry trends with self-study of relevant reading material. Any ad hoc admin/ other responsibilities as and when required, as per management discretion.
Lieu : KROONSTAD
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Anglais : Bilingue

2025-3492 - Technico-Commercial – Activités Pneumatiques

Thu, 18 Dec 2025 09:50:51 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDD
Description du poste :
Missions principales - Identifier les marchés et clients à prospecter. - Développer un chiffre d’affaires pérenne et rentable sur l’ensemble de la gamme (produits et services). - Conseiller et accompagner les clients dans l’utilisation et l’entretien des équipements, ainsi que le financement de leurs investissements. - Assurer la veille concurrentielle et proposer des actions marketing pour dynamiser les ventes. - Identifier des opportunités de croissance et développer des synergies internes. Bâtir une bonne réputation pour le groupe CFAO et les marques distribuées. Activités clés - Inspecter les flottes des clients, détecter les besoins, établir des rapports techniques. - Mettre à jour les plannings de visites et documents de suivi. - Obtenir et valoriser les relevés de performance produits. - Prospecter et relancer les clients à potentiel et les revendeurs. - Proposer des services complémentaires (montage, équilibrage, recreusage, réparation). - Établir un rapport hebdomadaire d’activité et utiliser les outils de suivi (PRK, Toolbox). - Suivre les dossiers de vente jusqu’à la satisfaction client. - Participer au recouvrement et veiller au respect des conditions de paiement.

Profil recherché Formation : Bac+3 en Commerce ou grandes écoles. Expérience : 3 à 5 ans dans la vente B2B, idéalement dans le secteur automobile ou pneumatique.
Lieu : Libreville
Niveau d'études min. requis : 2 - Bac ou équivalent

Pre-Owned Sales Representative-3337 - Pre-Owned Sales Representative M/F

Wed, 17 Sep 2025 08:12:51 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
The purpose of this position is to ensure achievement of new business objectives, managing and expanding existing client base, targeting and conversion of key opposition accounts, setting and achieving sales targets and revenue growth generated through personal performance, ensure that best management practices are followed in all areas of responsibility regarding new equipment sales procedures and actions, promoting a customer oriented service and to implement and uphold actions in line with company strategic vision. · Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services. · Cold-calling and canvassing for new business · Completing call sheets – submitted on a weekly basis · Answer customers' questions about product ranges, prices, availability, product uses, and credit terms. · Quote prices, credit terms and complete and submit tender documentation timeously. · Emphasise product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations. · Negotiate prices and terms of sales and service agreements. · Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed. · Maintain customer records, using automated systems. · Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences. · Prepare sales contracts for orders obtained and submit orders for processing. Excellent work ethic – honest, reliable, hardworking, dedicated, takes pride in work carried out Dedication to service excellence in every aspect of work carried out; strong focus on internal and external customer service Strong financial / numerical ability; sound understanding of business and economic principles Sound knowledge of developing new business / targeting and converting new accounts Proven entrepreneurial skills (adding value by doing business smartly and efficiently) & development, communication and implementation of sales strategies Strong decision-making skills & ability to use initiative and assume responsibility Highly developed prioritising and multi-tasking skills; must be proactive with a strong sense of urgency; problem solving and decision-making skills; must be able to function effectively under pressure Must be a team player with the ability to contribute to a positive team environment, to contribute to building common ownership of commitment to group goals, shared vision and problem-solving; must be committed to building relationships within all levels of our organisation Ability to grasp and interpret goals and vision and to communicate it / implement strategies effectively with evident improvement

o Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. o Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. o English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. o Computers and Electronics — Knowledge of computer hardware and software. o Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective distribution of goods. o Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. o Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources. o Economics and Accounting — Knowledge of economic and accounting principles and o Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). o Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways
Lieu : Elandsfontein
Niveau d'études min. requis : 1 - CAP / BEP

HQ-M-3315 - SALES & LEAD MANAGER - VIRTUAL CALL CENTRE M/F

Fri, 05 Sep 2025 12:29:17 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DIR - RESP COMMERCIAL
Contrat : CDI
Description du poste :
PURPOSE OF POSITION: The Sales and Lead Manager will be responsible for running the Virtual Call Centre for CFAO Mobility, ensuring the effective management, qualification, and conversion of sales leads across our national dealership network. This role requires an experienced automotive sales professional with strong knowledge of vehicle sales processes, F&I interaction, and digital lead management systems (CMS Systems). The incumbent will drive performance, coach the virtual sales team, and implement best practices in lead qualification to support both new and pre-owned vehicle sales growth. MINIMUM QUALIFICATIONS/REQUIREMENTS: Essential: Proven automotive sales experience (minimum 5 years), with exposure to F&I processes. Demonstrated success in lead management and digital sales funnels. Strong background in call centre operations or virtual sales environments. Experience with CRM/CMS systems (e.g., CMS, AUTO HUB SLA, Salesforce, or similar). Excellent communication, negotiation, and closing skills. Preferred: Previous management or supervisory experience in a sales or call centre environment. Familiarity with South African automotive retail industry dynamics. Knowledge of digital marketing campaigns and how they generate leads. Key Skills & Competencies: Strong leadership and people management skills. High-level sales acumen and ability to close deals. Analytical mindset with ability to interpret sales data and KPIs. Excellent customer engagement and relationship management abilities. Ability to work under pressure and meet sales targets. Proficient in call centre technologies, CRM/CMS platforms, and Microsoft Office Suite. Performance Indicators (KPIs): Lead response time within SLA. Lead-to-appointment ratio. Appointment-to-sale conversion ratio. Customer satisfaction and feedback. Overall sales contribution from the Virtual Call Centre to CFAO Mobility.

KEY DUTIES AND RESPONSIBILITIES: 1. Sales & Lead Management Oversee all inbound and outbound sales leads through the Call Centre and CMS lead management system. Ensure leads are qualified, nurtured, and converted according to defined sales KPIs. Implement and optimise lead distribution to dealerships and sales teams. Collaborate with dealership F&I Managers to ensure smooth transition from lead qualification to deal structuring. 2. Call Centre Operations Manage the daily operations of the Virtual Call Centre, including sales agents and lead specialists. Monitor performance metrics: lead response time, contact rate, appointment setting, and conversion ratios. Establish call scripts, objection-handling techniques, and customer engagement frameworks. Implement quality control measures (e.g., call listening, coaching sessions). 3. Dealership & F&I Liaison Serve as the primary point of contact between digital sales agents and dealership sales managers. Secure accurate, approved quotes and confirm stock availability once customers commit to a vehicle. Manage workflow between customers, agents, dealerships, and F&I Specialists to ensure smooth finalisation. Identify and resolve communication or process bottlenecks between call centre and physical dealerships. 4. Sales Strategy & Growth Develop and execute sales strategies to maximise lead-to-sale conversion. Align call centre objectives with group sales targets and dealer performance goals. Identify upselling and cross-selling opportunities across multiple brands and models. 5. Team Leadership & Training Lead, coach, and motivate a team of call centre agents to deliver results. Provide ongoing training on automotive product knowledge, F&I basics, and customer engagement. Foster a high-performance culture with a strong focus on accountability and continuous improvement. 6. Reporting & Analysis Generate and analyse daily, weekly, and monthly lead performance reports. Provide management with insights into conversion rates, lead quality, and campaign ROI. Recommend process and system improvements to optimise lead handling.
Lieu : ROODEPOORT
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Anglais : Bilingue

2025-3242 - Aftermarket Sales Representative M/F

Thu, 31 Jul 2025 11:35:22 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
The purpose of this position is to ensure the achievement of After Sales targets and objectives aligned with business objectives and GP targets. To ensure achievement of new business objectives, managing and expanding existing client base through personal performance and customer relationship management. The individual in this role will be responsible for the following functions: · The promotion of aftermarket services and value-added products in line with company targets and objectives to increase Revenue growth and profitability. · Managing a positive Customer experience and satisfaction Targeting and conversion of new Business accounts in the After Sales Department

· Promotion and selling of Aftermarket services, Parts, Accessories, Rental offerings, Service Contract offerings, Tyres, Driver Training, Load Testing and inhouse engineering. · Overall responsibility to achieve sales, growth and profitability targets in an assigned sales territory. · Contact new and existing customers to discuss their needs, and to explain how these needs could be met (training etc) · Visiting new customers to ensure safe operation of forklifts according to set standards and legal requirements by promoting Driver Training and load testing. · Inform and resolve customers' questions about products, prices, availability, product uses and credit terms. · Quote prices, credit terms and other specifications · Emphasise product features based on analyses of customer’s needs and on technical knowledge of product capabilities. · Prepare sales contracts for orders obtained and submit orders for processing. · Assist with resolution of debtor’s disputes and assist with cash collections. · Overall responsibility to meet growth / market share increase objectives; responsible to analyse, prepare and successfully implement strategy to target and convert new business accounts, cold calling on potential new accounts. · Overall responsibility to ensure quality of customer interaction and service – ensure that customer expectations in all regards are exceeded by building and nurturing partnerships based on a thorough understanding of the clients business and unique needs and challenges (drive customer service excellence, ensure good communication with customers, develop and implement strategy to ensure proper/ scheduled cover for assigned territory, developing partnerships with and tailor made solutions for clients, evaluation of own development needs and ensuring lack of knowledge/skills are addressed). · Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed. · Sound financial management of deals in line with budget and company strategic objectives (ensure the quality of rental business activities is in line with company objectives; ensure aftermarket order targets, invoicing targets and GP targets are met, ensure key administrative support functions are diligently executed, e.g. delivery and collection of contracts; ensure discounts are approved / within limits; ensure site inspections are carried out; etc.). · Plan, prepare, submit and ensure achievement of short-term and long-term rental targets for assigned territory. · Preparation and presentation of reports as and when required. · Overall responsibility to ensure administrative procedures are followed correctly; responsible to ensure administrative duties are performed accurately and timeously; maintenance of customer records, etc.
Lieu : 3 Riana Street Rocky Drift, Nelspruit, South Africa
Niveau d'études min. requis : 1 - CAP / BEP

KEY ACCOUNTS EXECUTIVES X 2-3120 - KEY ACCOUNTS EXECUTIVE X 2 (CAR RENTAL SALES REP)

Wed, 30 Jul 2025 13:31:16 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DELEGUE ATTACHE COMMERCIAL
Contrat : CDI
Description du poste :
To activate all dormant accounts and generate new business. To retain and grow the existing customer base - in Western Cape.

Profile Requirements: • Grade 12 or equivalent • Sales & Marketing tertiary qualification advantageous • Must have an understanding of GDS systems • Domestic Leisure, Corporate, Travel,Government, Replacement experience and knowledge • Minimum of 5 years previous sales experience in the service / travel industry • Car rental / travel agency / hotel experience advantageous • Valid driver’s license (Code 08) • Strong English & Afrikaans (verbal and written) • Excellent communication & interpersonal skills • The ability to negotiate effectively with clients • General sales – new business focus and ability to manage existing accounts & portfolio • Be able to setup events & presentations both internally and externally with customers • Accounts management – debtors / accounts Job Specification: • Must be able to do annual budgeting & forecasting • Strong telesales / cold calling experience – converting a potential customer into an revenue generating account • Able to research and find quality potential customers (Contacts, web search & area mapping) • Managed and prospects in these various account applications (Corporate, Travel Agencies & Replacement segments) • Must be able to identify new business opportunities, generate new business sales & manage existing portfolios • New business is critical to the success of a portfolio, therefore experience is essential • Must have a strong understanding of the new Business Cycle from sourcing the customer, courting the customer and closing the deal • Increasing organization revenue, achieve set targets, therefore a strong emphasis is set on customer retention and growth. Targets are set and must be achieved on customer growth & retention • Maintain and increase market share within the existing portfolio • Be an innovative, creative, logical & strategic thinker with an assertive attitude • Must be able to assist customers with their invoicing to ensure that the debtor’s age analysis is kept to 30 days • Excellent organizational skills & MS Office Suite proficient Job Description: - Identify who your top 10 clients are - Put a call cycle in to place - Know who the renters are and meet with their secretaries/facilitators on a regular basis - Promote the Gold Card benefits - Update your customer file frequently and customer base with contact details - Research the client and understand their business, check which major corporations they are affiliated to or owned by, and check if they have sister companies and if they do, see if they are using Hertz as a supplier and if not, get them on board - Sell the benefits of our B2B website – booking tool to customers - Do frequent Educational with travel bookers to showcase new vehicles - Review their needs every 12 months and compare to the rates - Call on clients every month according to the call plan - Detail to be discussed
Lieu : Western Cape Sales - Execujet
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent