Export RSS des offres - Seulement les offres à la une : Non / Profil : Achats Ventes Marketing-->Achats Ventes Marketing - DIR - RESP COMMERCIAL, Système d'Informations-->Système d'Informations - DIRECTION SYSTÈMES D'INFORMATIONS

DESKTOPSUPPORT-3648 - Desktop Support: IT 1st Level M/F

Wed, 11 Mar 2026 06:13:59 Z

Métier : Système d'Informations/Système d'Informations - DIRECTION SYSTÈMES D'INFORMATIONS
Contrat : CDI
Description du poste :
We have an exciting and challenging opportunity for an experienced and suitably qualified Desktop Support Technician to join CFAO Holdings South Africa. This is a locally based permanent contract in Johannesburg, South Africa. This position will provide first‑ and second‑line on‑site desktop support to Head Office users, ensuring reliable operation of Windows 11 workstations, standard business applications, and office IT equipment. The role is hands‑on and focused on delivering efficient, professional end‑user support within a corporate Head Office environment.

Experiential and Educational Requirements Grade 12 / Matric Relevant IT qualification (advantageous) CompTIA A+ or Microsoft certification (advantageous) 2–4 years’ experience in a desktop or IT support role Proven experience supporting Windows 11 in a corporate environment Experience providing on‑site support in a Head Office environment Essential duties and Responsibilities Provide on‑site desktop and technical support to Head Office staff Diagnose and resolve Windows 11 operating system issues Support desktops, laptops, printers, monitors, docking stations, and peripherals Troubleshoot Microsoft 365 applications (Outlook, Teams, OneDrive) Assist users with Teams meetings and AV/conferencing equipment Log, track, and resolve incidents via the IT Service Management system Resolve issues within agreed SLAs and escalate where required Build, configure, deploy, and refresh Windows 11 desktops and laptops Perform fault diagnostics and hardware replacements Maintain accurate records of IT hardware assigned to users Follow IT standards, security policies, and procedures Maintain basic support documentation and contribute to knowledge articles
Lieu : Sandton
Niveau d'études min. requis : 1 - CAP / BEP

HQIT-S-3669 - IT SUPPORT TECHNICIAN M/F

Fri, 06 Mar 2026 06:17:02 Z

Métier : Système d'Informations/Système d'Informations - DIRECTION SYSTÈMES D'INFORMATIONS
Contrat : CDI
Description du poste :
Minimum Requirements: Grade 12/ equivalent. Good verbal and written communication and literacy skills in English and Afrikaans. A valid, unendorsed driver's license with the appropriate vehicle codes. Clean criminal record. Ability to carry out verbal and written instructions. Experience working as an IT Support Technician or similar role. Solid understanding of computer systems, networks, and IT security principles. Proficiency in diagnosing and troubleshooting hardware, software, and network issues. Experience with Windows, as well as common business applications.

Key duties and responsibilities: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Install, configure, and troubleshoot computer hardware, operating systems, applications, and network devices. Diagnose and resolve technical issues, either remotely or on-site, ensuring minimal disruption to operations. Set up and maintain computer systems, including hardware, software, and network infrastructure. Perform regular system upgrades and patches to ensure optimal performance and security. Maintain accurate records of IT assets, including inventory and equipment configurations. Collaborate with other IT team members to develop and implement solutions for complex technical issues. Provide training and guidance to end-users on the use of IT systems, software, and applications. Stay up to date with emerging technologies and industry trends to ensure the continuous improvement of IT services. Any ad hoc admin/ other responsibilities as and when required.
Lieu : ROODEPOORT
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Anglais : Bilingue

2026-3625 - Application Support Analyst H/F

Wed, 11 Feb 2026 12:59:23 Z

Métier : Système d'Informations/Système d'Informations - DIRECTION SYSTÈMES D'INFORMATIONS
Contrat : CDI
Description du poste :
L’Application Support Analyst répond aux demandes de support applicatif pour les applications financières Corporate qui sont la Blackline et Kyriba. Les activités portant sur des taches de formation et documentation, de paramétrage et suivi, ainsi que les revues de données. RESPONSIBILITÉS CLÉS: Répondre aux incidents et demandes des utilisateurs en veillant au respect des SLA et à la satisfaction. Contribution à la stratégie de réduction des tickets (amélioration continue). Former les utilisateurs en fonction des besoins (nouvelles fonctionnalités, nouveaux utilisateurs, nouvelles sociétés intégrées au groupe…). Effectuer des actions de paramétrage en fonction des besoins des filiales ou des équipes Projet (nouvelles sociétés, nouveaux comptes, changement des périodes de clôture…) Sur certaines applications, intervenir dans la revue des données financières soumises par les filiales et fournir un reporting associé. SAVOIR FAIRE, COMPÉTENCES ET EXPÉRIENCE: BAC+3 filière Finance ou ACCA Niveau 2 Un minimum de 2 ans d'expérience dans un poste opérationnel dans le domaine de la Finance/Comptabilité générale Une bonne connaissance des ERP financier et comptabilité Être autonome dans l’analyse et résolution d’incidents

VOTRE PROFIL: Si vous vous inscrivez dans notre projet, vous serez amené(e) à: Sens du service et rigueur Esprit d’analyse et bon relationnel Autonomie, Esprit d’équipe, Sens de l’organisation Force de proposition Maîtrise du français et de l’anglais (écrit et oral)
Lieu : Port Louis
Niveau d'études min. requis : 2 - Bac ou équivalent

WGLN-3560 - NEW VEHICLES SALES MANAGER M/F

Wed, 21 Jan 2026 12:51:57 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DIR - RESP COMMERCIAL
Contrat : CDI
Description du poste :
Minimum Requirements: To qualify for consideration, the following requirements are essential: Grade 12 qualification/ equivalent. 5 Years Sales manager experience Proven track record Ability to manage and administer a department, to provide organization, systems and leadership. Able to motivate a sales team to achieve objectives. Computer literacy skills. Clean criminal record. Post-graduate qualification (a Sales/ Marketing/ Management qualification beneficial). Up-to-date knowledge of vehicle legislation and of trade practices. Valid SA driver's license. Practical knowledge of: the retail motor industry. all/ latest products/ brand. vehicle financing and legislation. finalising sales contracts efficient vehicle stock control. Proficient experience in: customer relationship-building. effective negotiation and persuasive influence. social media prospecting and interaction. management and assertiveness skills. Used vehicle pricing and valuing

Job Specification: The successful candidate will be responsible for the following Keep updated with and ensure applicable Group/ Dealer policies and procedures are adhered to. Create opportunities to ensure profitable income. Do market research and ensure the required action is taken with regard to sales planning. Ensure cost-effective allocation of funds to achieve operational goals within budget. Provide effective leadership to manage the Department’s productivity and motivation to achieve objectives. Monitor the performance of the sales team to align the vehicle unit sales with the dealership and/ or franchise requirement. Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement. Effectively manage vehicle stock and ensure ageing stock are kept to a minimum. Develop and enhance competitive web exposure and engage in social media marketing initiatives. Maintain a deal lead system and secure a profitable sales pipeline. Manage customer complaints quickly and effectively. Build continuous positive customer experiences and –relationships for enhanced customer satisfaction and retention. Ensure that satisfactory CE levels are achieved as per manufacturing targets. Engage in HR admin and disciplinary measures, as and when required. Recruit, train and develop Sales Executives according to identified needs. Promote and enhance positive and co-operative inter-departmental relations. Any ad hoc admin/ other responsibilities as and when required.
Lieu : OAKDENE THE GLEN
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

2025-3491 - Chef des Ventes H/F

Sat, 17 Jan 2026 23:01:36 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DIR - RESP COMMERCIAL
Contrat : CDI
Description du poste :
Missions principales Participer à la définition de la politique commerciale avec le Directeur du site et la mettre en œuvre avec votre équipe. Élaborer le budget commercial et fixer les objectifs de votre équipe. Garantir la réalisation des objectifs quantitatifs et qualitatifs. Coordonner, animer et contrôler l’activité de la force de vente pour optimiser les résultats. Assurer une présence terrain pour accompagner et coacher vos commerciaux. Mettre en place des plans d’action pour développer les portefeuilles clients et les secteurs d’activité. Veiller à la communication interne et au respect des procédures avec les services ADV, logistique, comptabilité client. Compétences clés : Techniques de vente et commercialisation (expertise). Leadership et coaching. Gestion budgétaire et suivi des objectifs. Communication et travail en équipe. Qualités personnelles : Goût du challenge, sens du développement. Capacité à motiver et fédérer. Rigueur et organisation.

Profil recherché Formation : Bac+3 à Bac+5 en Commerce. Expérience : Solide expérience commerciale dans la distribution + expérience réussie en management d’équipe terrain.
Lieu : Libreville
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

HQ-M-3315 - SALES & LEAD MANAGER - VIRTUAL CALL CENTRE M/F

Fri, 05 Sep 2025 12:29:17 Z

Métier : Achats Ventes Marketing/Achats Ventes Marketing - DIR - RESP COMMERCIAL
Contrat : CDI
Description du poste :
PURPOSE OF POSITION: The Sales and Lead Manager will be responsible for running the Virtual Call Centre for CFAO Mobility, ensuring the effective management, qualification, and conversion of sales leads across our national dealership network. This role requires an experienced automotive sales professional with strong knowledge of vehicle sales processes, F&I interaction, and digital lead management systems (CMS Systems). The incumbent will drive performance, coach the virtual sales team, and implement best practices in lead qualification to support both new and pre-owned vehicle sales growth. MINIMUM QUALIFICATIONS/REQUIREMENTS: Essential: Proven automotive sales experience (minimum 5 years), with exposure to F&I processes. Demonstrated success in lead management and digital sales funnels. Strong background in call centre operations or virtual sales environments. Experience with CRM/CMS systems (e.g., CMS, AUTO HUB SLA, Salesforce, or similar). Excellent communication, negotiation, and closing skills. Preferred: Previous management or supervisory experience in a sales or call centre environment. Familiarity with South African automotive retail industry dynamics. Knowledge of digital marketing campaigns and how they generate leads. Key Skills & Competencies: Strong leadership and people management skills. High-level sales acumen and ability to close deals. Analytical mindset with ability to interpret sales data and KPIs. Excellent customer engagement and relationship management abilities. Ability to work under pressure and meet sales targets. Proficient in call centre technologies, CRM/CMS platforms, and Microsoft Office Suite. Performance Indicators (KPIs): Lead response time within SLA. Lead-to-appointment ratio. Appointment-to-sale conversion ratio. Customer satisfaction and feedback. Overall sales contribution from the Virtual Call Centre to CFAO Mobility.

KEY DUTIES AND RESPONSIBILITIES: 1. Sales & Lead Management Oversee all inbound and outbound sales leads through the Call Centre and CMS lead management system. Ensure leads are qualified, nurtured, and converted according to defined sales KPIs. Implement and optimise lead distribution to dealerships and sales teams. Collaborate with dealership F&I Managers to ensure smooth transition from lead qualification to deal structuring. 2. Call Centre Operations Manage the daily operations of the Virtual Call Centre, including sales agents and lead specialists. Monitor performance metrics: lead response time, contact rate, appointment setting, and conversion ratios. Establish call scripts, objection-handling techniques, and customer engagement frameworks. Implement quality control measures (e.g., call listening, coaching sessions). 3. Dealership & F&I Liaison Serve as the primary point of contact between digital sales agents and dealership sales managers. Secure accurate, approved quotes and confirm stock availability once customers commit to a vehicle. Manage workflow between customers, agents, dealerships, and F&I Specialists to ensure smooth finalisation. Identify and resolve communication or process bottlenecks between call centre and physical dealerships. 4. Sales Strategy & Growth Develop and execute sales strategies to maximise lead-to-sale conversion. Align call centre objectives with group sales targets and dealer performance goals. Identify upselling and cross-selling opportunities across multiple brands and models. 5. Team Leadership & Training Lead, coach, and motivate a team of call centre agents to deliver results. Provide ongoing training on automotive product knowledge, F&I basics, and customer engagement. Foster a high-performance culture with a strong focus on accountability and continuous improvement. 6. Reporting & Analysis Generate and analyse daily, weekly, and monthly lead performance reports. Provide management with insights into conversion rates, lead quality, and campaign ROI. Recommend process and system improvements to optimise lead handling.
Lieu : ROODEPOORT
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Anglais : Bilingue