Export RSS des offres - Seulement les offres à la une : Non / Profil : Finance Juridique-->Finance Juridique - DIR - RESP COMPTABILITE, Technique & Services-->Technique & Services - ASSISTANT PIECES SERVICE

Parts Picker-3724 - Technical & Services - Parts & Service Assistant M/F

Wed, 08 Apr 2026 14:12:33 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
The Parts Picker is responsible for properly allocating and easily identifying parts in the warehouse, as well as ensuring timely delivery of parts to the sales team.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS A minimum of an A' Level Certificate At least 1 year’s experience in Store/inventory Management ESSENTIAL DUTIES AND RESPONSIBILITIES Adhere to Company Warehouse standards & implement proper warehouse bin location in line with TMC 7 storage warehouse principles. Receive parts in accordance with the laid down policies & procedures. Accurately verify & timely binning of the received parts from suppliers. Check, verify and bin all parts returned by customers in line with parts returns policy. Accurate parts picking of parts as per invoice details and timely delivery to the sales staff . Accurate picking & packing of Parts ordered by the branches, fleet customers and Authorized Service Centres. Up-to-date filing of Invoices and pick slips records. KEY COMPETENCIES (KNOWLEDGE, SKILLS & ATTRIBUTES) Communication Skills Verbal & Written Interpersonal skills Ability to multitask Basic Computer Knowledge Attention to Detail Team work Flexible Planning & Organizing skills Quick & efficient Result Oriented Customer Oriented
Lieu : Namanve
Niveau d'études min. requis : 2 - Bac ou équivalent
Langue / Niveau :
Anglais : Professionnel

RESPCOMPAUX-3358 - Responsable Comptabilité Auxiliaire H/F

Fri, 03 Apr 2026 09:59:59 Z

Métier : Finance Juridique/Finance Juridique - DIR - RESP COMPTABILITE
Contrat : CDI
Description du poste :
Les activités suivantes peuvent concerner tout ou partie du poste de : - Anime et fédère l’équipe comptable placée sous sa responsabilité et accompagne le développement des compétences de celle-ci - Est garant de la fiabilité des comptabilités qui lui sont confiées - Participe à la fiabilité des référentiels auxiliaires par l’application des règles compliances du Groupe - A partir des balances de comptabilité générale, auxiliaire et analytique, il procède à la vérification et à la justification des comptes relevant de son périmètre. - Comptabilité clients (3p) Assure l’imputation et le lettrage de encaissements multi-devises Suit les réconciliations des positions avec les clients Intercos Anime le cycle des relances Effectue des travaux comptables mensuels liés au cycle clients et suit les indicateurs de ce cycle tels que BFR, Note Clients Groupe, Relevés de comptes, déclaration Intercos dans l’outil Conso, calcul des dépréciation des créances, analyse des comptes de bilan du cycle (Degonde, Coface, DISC, TNL...),… - Comptabilité fournisseurs (3p) Assure l’imputation des factures de frais généraux et des notes de frais Prend en charge les relances des fournisseurs et suit le bon avancement de traitement de comptabilisation des factures en lien avec les équipes d’administration des ventes et d’approvisionnement Pilote et contrôle les campagnes de paiements de l’élaboration jusqu’au paiement Assure le traitement de comptabilisation et de paiement des notes de frais Effectue des travaux comptables mensuels liés au cycle fournisseurs et suit les indicateurs de ce cycle tel que BFR, analyse et suivi des débiteurs, suivi des avances versées, travail ou pré-travail des cut Off de frais, prévisions décaissements… - Anime, suit et valide le processus et la comptabilisation des opérations spécifiques d’achat et de refacturation de frais - Participe aux travaux de clôture des arrêtés comptables ainsi qu’à certaines déclarations de taxes en lien avec le responsable comptable - Participer aux projets Groupe de migration d’outils informatiques (ERP, facturation électronique…)

Une expérience du management d'un service de comptabilité auxiliaire de 5 ans miminum. Maitrise de la comptabilité clients et fournisseurs. Anglais professionnel Maitrise de la bureautique Connaissance de D365 est un plus.
Lieu : 59 rue Yves Kermen 92100 BOULOGNE-BILLANCOURT
Niveau d'études min. requis : 6 - Master 2 ou équivalent et plus
Langue / Niveau :
Anglais : Professionnel

2026-3703 - Technician M/F

Wed, 25 Mar 2026 10:28:46 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
Summary Statement: The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.

Key Performance Areas: (Essential Duties & Responsibilities) To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. Promote service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner. Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer. Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation. Updates job knowledge by participating in educational opportunities
Lieu : 122 C B Downes Road Mkondeni, Pietermaritzburg, Kwa Zulu Natal
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

RESPLOG-3697 - CHARGE DE COMMANDES PRA H/F

Tue, 24 Mar 2026 23:01:52 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
Identifier les besoins et passer les commandes en fonction des stocks. Suivre les relations avec les fournisseurs, négocier les conditions et résoudre les litiges. Superviser la réception des commandes et traiter les non-conformités. Mettre à jour les bases de données fournisseurs et documents administratifs. Réaliser des inventaires et gérer les anomalies de stocks.

Licence en Logistique, Achat ou équivalent Maîtrise d’un logiciel de gestion et des outils bureautiques Connaissances en commerce international Maîtrise du français Organisé, rigoureux, autonome, capacité d’analyse, sens du relationnel et de la communication
Lieu : Anosizato
Niveau d'études min. requis : 4 - Bachelor ou équivalent
Langue / Niveau :
Français : Professionnel
Langue / Niveau :
Anglais : Professionnel

2026-3689 - Technician M/F

Mon, 23 Mar 2026 07:45:58 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met, maintaining of vehicle records. The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position: Matric, Grade 12 or equivalent qualification Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic Minimum of 3 - 5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts General working knowledge of auto electrical systems (ignition, starting, charging, illumination) Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills Excellent communication skills with people at all levels in an organisation Dedication to service excellence in every aspect of work carried out; strong focus on attention to detail and accuracy Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative Ability to work under pressure Ability to understand and follow safety measures and precautions Ability to interpret and apply technical information Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications Ability to identify and correctly utilise relevant diagnostic equipment and specialised tools Willingness and capability to continue learning and growing with new technology and models Ability to receive constructive criticism Maintain work area in clean and orderly condition Ability to understand and follow safety measures and precautions Ability to function effectively in a group and add value to the team / environment Ability to work under extreme pressure Ability to manage own time – to work according to a schedule and complete set tasks in time Must be of sober habits, have high energy levels and general good health – must be declared fit for physical performance requirements of these tasks - physically able to carry, lift, and move heavy objects; must be able to stand and sit for long periods of time; must be able to bend, stretch, twist and reach with body, arms and/or legs. As this position is part of a team that service a specialised industry and client requirements are paramount to the success of their businesses and the partnership between our company and theirs – candidates applying for this position must be able to do standby and work overtime as

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. Promote service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner. Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer. Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation. Updates job knowledge by participating in educational opportunities
Lieu : Gate No.5, Kempston Road, Sidwell, Gqeberha
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

2026-3668 - Technician M/F

Wed, 04 Mar 2026 14:09:39 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
Summary Statement: The purpose of this position is to maintain, service and repair material handling equipment, systems and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met, maintaining of vehicle records.

Key Performance Areas: To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. Promote service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner. Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer. Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation. Updates job knowledge by participating in educational opportunities.
Lieu : 25B Junction Road, Parow Industria, Cape Town, 7493
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

4X Field service Technicians-3666 - 4X Field Service Technicians M/F

Mon, 02 Mar 2026 15:02:25 Z

2026-3662 - Field Service Technician M/F

Fri, 27 Feb 2026 12:08:42 Z

Working Foreman-3653 - Working Foreman M/F

Wed, 25 Feb 2026 05:54:54 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
The purpose of this position is to ensure that best management practices are followed in all areas of responsibility regarding operations, procedures and actions. Promoting a customer service orientated business, to implement and uphold actions in line with company strategic vision and to operate the Workshop profitably according to set targets.

· Management of Workshop in line with budget and company strategic objectives (Work in progress, work scheduling, quality of work, quote accuracy, profitability of individual workshops and department, profitability of maintenance contracts etc) · Overall responsibility to ensure quality customer service of the Workshop, to ensure optimum response time and professional service always. (Through the evaluation of technician’s, administrative and supervisory staff’s training needs and ensuring lack of knowledge / skills are addressed.) · Overall responsibility to manage Workshop Personnel. (Including performance monitoring, payroll information, weekly / monthly departmental meetings, managing leave and absenteeism, ensure effective internal communication). · Ensure regular feedback to the department staff keeping everyone up to date with company news, market trends and other relevant information. · Customer Care – regular visits, dispute resolution, promotion of services and general relationship building with our customer base · Preparation and presentation of weekly, monthly and quarterly + ad hoc reports. · Overall responsibility to ensure the Workshop team follows administrative procedures correctly. · Ensure that health and safety requirements are met, premises and that all regulations are adhered to. · Ensure workshops meet the ASEC requirements · Drive customer service excellence. · Grow the Workshop in line with company requirements. · Development and implementation of operational innovation.
Lieu : 3 Riana Street Rocky Drift, Nelspruit, South Africa
Niveau d'études min. requis : 2 - Bac ou équivalent

2026-3638 - Tyre Sales Representative M/F

Thu, 19 Feb 2026 12:34:40 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
The purpose of this position is to provide an accurate and reliable administrative, sales and Tyre technical support function to the Parts Department and Aftermarket Sales Team, to implement and uphold actions in line with company strategic objectives, to add maximum value to the efficiency of the Tyre Department in order to ensure the department reach the set targets in line with operational requirements

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Overall responsibility to manage the Tyre Department, Stock Holding & Tyre Fitment Teams in KZN reporting to this position (manage team by means of continuous performance feedback, coaching and counselling to ensure ongoing improvement of performance, bi-annual performance appraisals per staff member, payroll information to be compiled and submitted timeously, monthly / weekly team meetings, achieving employee morale survey target, managing leave and absenteeism, implementing and driving HR practises in line with company strategic objectives, ensure effective inter-departmental and internal communication). To carry out routine Forklift Tyre Turvey’s at customer sites, and quote, accordingly, identifying cost saving initiatives and investigate failures. Rectify any faults as required by the customer, ensuring tyre replacement is quoted for timeously and applicable tyre solution is recommended. Adhering to our Health and Safety Policy internally and externally / customer sites. Technical assistance / coaching and on-the-job training to all Field Service Team members; overall responsibility to ensure quality of service (always ensure optimum response time and professional service, evaluation of tyre training needs and ensuring lack of knowledge / skills are addressed). Sound financial management of team in line with budget and department strategic objectives (ensure all company policies and set targets are met in the following areas: work in progress, debtors, profitability of maintenance contracts, warranty claims processing, and department GP and contribution, management of overheads, managing debtors, perform service quality checks, vehicle (ASEC)and tool inspections, etc.). Ensure OHSACT requirements are met on own and customer premises and that all regulations are adhered to. Drive customer service excellence (build and develop strong, loyal relationships with internal and external customers, foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers, ensure internal and external CSI targets are met, etc.) Ensure team contributions are focused to grow department in line with company requirements. Overall responsibility to provide scheduled (monthly, weekly and daily) ad-hoc reports as might be requested by department manager (e.g. Kerridge-based reports from Marketing, Nominal Ledger, Point of Sale, Maintenance leasing and Management Accounts, etc.) Ensure that the Manager is kept informed of your team activities and the estimated time required to complete any work so that they can plan the workload and update the customer accordingly.
Lieu : 80 Otto Volek Road, Pinetown, Kwazulu Natal
Niveau d'études min. requis : 2 - Bac ou équivalent

2026-3637 - Technician M/F

Wed, 18 Feb 2026 12:55:52 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met, maintaining of vehicle records.

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: · Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance. · Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor. · Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. · Promote service / maintenance programs. · Provide complete customer satisfaction in a polite and professional manner. · Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer. · Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation. The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position: · Matric, Grade 12 or equivalent qualification · Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic · Minimum of 3 - 5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts · General working knowledge of auto electrical systems (ignition, starting, charging, illumination) · Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out · Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills · Excellent communication skills with people at all levels in an organisation · Dedication to service excellence in every aspect of work carried out; strong focus on attention to detail and accuracy · Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English · Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative · Ability to work under pressure · Ability to understand and follow safety measures and precautions · Ability to interpret and apply technical information · Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications
Lieu : Gate No.5, Kempston Road, Sidwell, Gqeberha
Niveau d'études min. requis : 2 - Bac ou équivalent

2026-3636 - Service Administrator M/F

Tue, 17 Feb 2026 14:48:40 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
We are seeking a highly organized and customer‑focused Service Administrator to support efficient service operations within the branch. The successful candidate will coordinate daily service activities, prepare operational reports, manage Work In Progress (WIP), handle first‑line customer complaints, and ensure accurate DBM order opening and costing.

• Monitor service turnover, GP, and overall departmental performance to meet set targets. • Manage WIP, warranty processes, VIY, and ensure accurate service documentation. • Provide excellent customer service, handle first‑line complaints, and communicate job progress, costs, and delivery times. • Support workshop efficiency through appointment scheduling, upselling activities, and adherence to Toyota’s 7‑Step Service Procedure and TSM standards. • Conduct weekly tool checks, manage missing tool reports, and ensure accurate DBM order opening and billing. • Vet warranty claims, prepare service reports, and contribute to debt reduction through customer engagement. • Perform additional duties as assigned by management.
Lieu : Lusaka
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Anglais : Professionnel

2026-3605 - Field Service Technician M/F

Thu, 05 Feb 2026 13:56:06 Z

Hydraulic Technician-3600 - Hydraulic Technician M/F

Thu, 05 Feb 2026 11:14:59 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
The purpose of this position is to service, maintain and repair the hydraulics of our range material handling equipment.

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: · Maintains as well as repairs hydraulic systems of machinery plus equipment, like robots, applying knowledge of hydraulics and mechanics using hand tools · Observes and listens to operating machinery to detect malfunctions · Visually inspects hydraulic lines components to detect leaks, damage and additionally wear · Reads pressure gauges to detect abnormal oil pressure smells to detect overheated oil · Depresses buttons switches to turn off machinery · Turns valve to release pressure from hydraulic system as well as disconnects hydraulic supply return lines, using hand tools · Removes replaces defective accumulator, using hand tools · Connects charging assembly to accumulator fills accumulator bladder with nitrogen gas to recharge accumulator, following manufacturers specifications · Replaces worn or damaged hydraulic components, like oil lines, fittings, cylinders, servo-valves, pressure release valves, gaskets, and seals, using hand tools · Disassembles hydraulic system as well as removes plus replaces defective actuator, pump bearings, and pump motor, using hand tools hoist · Observes operation of machinery equipment to verify repair · Performs routine maintenance, like changing filters, following schedule, using hand tools · May observe readout on display screen of robot controller to define nature of system malfunction · May disassemble defective hydraulic components, like pumps as well as accumulator, at workbench rebuilds or repairs components · May install hydraulic oil lines on new machinery equipment. · Servicing and repair of our range of equipment to specified standards and according to set procedures by delivering quality service / maintenance. · Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor. · Record equipment maintenance data and operational data / history by updating and timeously communication information that must go on record. Promote service / maintenance programs.
Lieu : 11 Gross Street Tunney Industrial Estate Elandsfontein
Niveau d'études min. requis : 2 - Bac ou équivalent

5 X Field Service Technicians-3599 - 5 X Field Service Technicians M/F

Thu, 05 Feb 2026 11:08:56 Z

2026-3526 - Workshop Assistant M/F

Thu, 15 Jan 2026 09:19:32 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
The purpose of this position is to assist in the workshop to assemble and repair batteries in a cost-efficient manner by using the correct equipment, to the required industry and safety standards and assist with other duties.

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Technical / Mechanical assistance to be given to technicians / mechanics as and when requested: Assist technicians / mechanics with adjustment, maintenance, part replacement and repair of equipment / machines. Carry out minor repairs; responsible to do such requested repairs according to instruction, correctly and promptly. Assist with stripping / disassembling of equipment in order to perform checks / do quotes / complete repairs; assist with re-assembly of equipment. Cleaning and lubrication of machinery, vehicles, equipment, tools General cleaning of parts and / or equipment Ensuring cleanliness and neatness of work area, store and / or yard area – e.g., housekeeping, cleaning of oil spills, etc. Provide general physical assistance to technicians / mechanics / supervisor as and when requested. Charging and changeover of batteries. Inspect, clean and testing of batteries and chargers. Must generally act and work in an efficient and safety conscious manner. Must operate equipment, use hand power tools and specialized hand tools in correct and safe manner with or without supervision. Perform various other tasks the technician might need the workshop assistant to do.
Lieu : 26 Copper Corner, Alton, Richards Bay, KZN
Niveau d'études min. requis : 2 - Bac ou équivalent

2026-3525 - Technician M/F

Thu, 15 Jan 2026 09:12:07 Z

2026-3521 - Technician M/F

Wed, 14 Jan 2026 12:56:44 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
Summary Statement: The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.

Key Performance Areas: To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. Promote service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner. Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer. Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation. Updates job knowledge by participating in educational opportunities.
Lieu : 25B Junction Road, Tygerberg Business Park, Parow Industria, 7493
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

2025-3483 - Aftermarket Sales Representative M/F

Fri, 12 Dec 2025 08:22:09 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
Summary Statement: The purpose of this position is to ensure the achievement of After Sales targets and objectives aligned with business objectives and GP targets. To ensure achievement of new business objectives, managing and expanding existing client base through personal performance and customer relationship management. The individual in this role will be responsible for the following functions: The promotion of aftermarket services and value-added products in line with company targets and objectives to increase Revenue growth and profitability. Managing a positive Customer experience and satisfaction. Targeting and conversion of new Business accounts in the After Sales Department

Key Performance Areas: To perform this job successfully, the appointed individual must be able to perform each key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed to accommodate business needs from time to time: Promotion and selling of Aftermarket services, Parts, Accessories, Rental offerings, Service Contract offerings, Tyres, Driver Training, Load Testing and inhouse engineering. Overall responsibility to achieve sales, growth, and profitability targets in an assigned sales territory. Contact new and existing customers to discuss their needs, and to explain how these needs could be met (training etc). Visiting new customers to ensure safe operation of forklifts according to set standards and legal requirements by promoting Driver Training and load testing. Inform and resolve customers' questions about products, prices, availability, product uses and credit terms. Quote prices, credit terms and other specifications. Emphasise product features based on analyses of customer’s needs and on technical knowledge of product capabilities. Prepare sales contracts for orders obtained and submit orders for processing. Assist with resolution of debtor’s disputes and assist with cash collections. Overall responsibility to meet growth / market share increase objectives; responsible to analyse, prepare and successfully implement strategy to target and convert new business accounts, cold calling on potential new accounts. Overall responsibility to ensure quality of customer interaction and service – ensure that customer expectations in all regards are exceeded by building and nurturing partnerships based on a thorough understanding of the clients business and unique needs and challenges (drive customer service excellence, ensure good communication with customers, develop and implement strategy to ensure proper/ scheduled cover for assigned territory, developing partnerships with and tailor made solutions for clients, evaluation of own development needs and ensuring lack of knowledge/skills are addressed). Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed. Sound financial management of deals in line with budget and company strategic objectives (ensure the quality of rental business activities is in line with company objectives; ensure aftermarket order targets, invoicing targets and GP targets are met, ensure key administrative support functions are diligently executed, e.g. delivery and collection of contracts; ensure discounts are approved / within limits; ensure site inspections are carried out; etc.). Plan, prepare, submit, and ensure achievement of short-term and long-term rental targets for assigned territory. Preparation and presentation of reports as and when required.
Lieu : 25B Junction Road, Tygerberg Business Park, Parow Industria, Cape Town
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

2025-3480 - Controller M/F

Tue, 09 Dec 2025 08:50:01 Z

Métier : Technique & Services/Technique & Services - ASSISTANT PIECES SERVICE
Contrat : CDI
Description du poste :
The purpose of this position is to assist the team Product Support and team of technicians to ensure best management practices are followed in all areas of responsibility regarding meeting key performance criteria, service delivery objectives, procedures, and actions, promoting a customer-oriented service and to implement and uphold actions in line with company strategic vision.

Key Performance Areas: To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time. This position would also, apart from key performance areas stipulated below, be required to assist the supervisor / manager with other duties from time to time, as may be deemed necessary: Overall responsibility to schedule, plan and communicate to technician’s service activity to relevant staff member(s) and customers, assigning of technicians to attend to services, breakdowns, engineering spray booth, booking of all jobs on mobile tech. Following up on all WIP jobs in progress daily. Facilitating customer calls, complaints, and queries; ensure it is followed through and communicate process / result to customers. Plan & arrange for machines to come to the workshop, assign technician, follow through until machine is delivered. Compiling of sustainability report – monthly. Invoicing completed jobs within 3 working days (ensuring that jobs are opened and closed as per company standards, accurate and timeous). Ensuring technicians achieve labour recovery = >85% Foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers. Various administrative tasks relating to invoices might be added to this area of responsibility. Assisting Product Support to keep service schedules within set parameters by proper planning and scheduling of Technicians to carry out services. Providing scheduled (monthly, weekly and daily) and ad-hoc reports as might be requested by department manager and Product Support. Processing of creditors invoices, creating order numbers. Creating sundry supplier order numbers and processing supplier invoices. Submitting of tax invoices and job cards to customers for chargeable & maintenance work. Preparing quotations, submitting, following up with the customers and submitting to Product support to follow up on order numbers. Resolve debtors’ queries and follow through until resolved. Resolve creditors queries and follow through until resolved. GPS amendments to be done weekly, business & private trips respectively. Processing of technician’s overtime, in conjunction with the Product Support. Ordering of parts & following up with relevant supplier. Assisting with Load test certificates that need to be issued within 2 working days from testing (when required). General administrative duties (emailing, filing, reports, etc.) Ensure the checking and invoicing of access hours. Maintaining and updating information on database
Lieu : 122 CB Downes Road, Mkondeni, Pietermaritzburg
Niveau d'études min. requis : 2 - Bac ou équivalent