Export RSS des offres - Seulement les offres à la une : Non / Profil : Technique & Services-->Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE, Technique & Services-->Technique & Services - DIR - RESP PIECES & SERVICE, Technique & Services-->Technique & Services - DIR - RESP TECHNIQUE - PRODUCTION, Technique & Services-->Technique & Services - RESP - MARQUE PIECES & SERVICE

2026-3899 - Aftermarket Sales Representative

Thu, 02 Jul 2026 12:54:15 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
Summary Statement: The purpose of this position is to ensure the achievement of After Sales targets and objectives aligned with business objectives and GP targets. To ensure achievement of new business objectives, managing and expanding existing client base through personal performance and customer relationship management. The individual in this role will be responsible for the following functions: The promotion of aftermarket services and value-added products in line with company targets and objectives to increase Revenue growth and profitability. Managing a positive Customer experience and satisfaction Targeting and conversion of new Business accounts in the After Sales Department Required Certificates, Licences, Registrations: • Grade 12 / Matric • Code EB / 8 driver’s licence

Key Performance Areas: To perform this job successfully, the appointed individual must be able to perform each key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed to accommodate business needs from time to time: Promotion and selling of Aftermarket services, Parts, Accessories, Rental offerings, Service Contract offerings, Tyres, Driver Training, Load Testing and inhouse engineering. Overall responsibility to achieve sales, growth, and profitability targets in an assigned sales territory. Contact new and existing customers to discuss their needs, and to explain how these needs could be met (training etc.) Visiting new customers to ensure safe operation of forklifts according to set standards and legal requirements by promoting Driver Training and load testing. Inform and resolve customers' questions about products, prices, availability, product uses and credit terms. Quote prices, credit terms and other specifications. Emphasise product features based on analyses of customer’s needs and on technical knowledge of product capabilities. Prepare sales contracts for orders obtained and submit orders for processing. Assist with resolution of debtor’s disputes and assist with cash collections. Overall responsibility to meet growth / market share increase objectives; responsible to analyse, prepare and successfully implement strategy to target and convert new business accounts, cold calling on potential new accounts. Overall responsibility to ensure quality of customer interaction and service – ensure that customer expectations in all regards are exceeded by building and nurturing partnerships based on a thorough understanding of the clients business and unique needs and challenges (drive customer service excellence, ensure good communication with customers, develop and implement strategy to ensure proper/ scheduled cover for assigned territory, developing partnerships with and tailor made solutions for clients, evaluation of own development needs and ensuring lack of knowledge/skills are addressed). Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed. Sound financial management of deals in line with budget and company strategic objectives (ensure the quality of rental business activities is in line with company objectives; ensure aftermarket order targets, invoicing targets and GP targets are met, ensure key administrative support functions are diligently executed, e.g. delivery and collection of contracts; ensure discounts are approved / within limits; ensure site inspections are carried out; etc.). Plan, prepare, submit, and ensure achievement of short-term and long-term rental targets for assigned territory. Preparation and presentation of reports as and when required. Overall responsibility to ensure administrative procedures
Lieu : 25B Junction Road, Tygerberg Business Park, Parow Industria, Cape Town
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

VPRAEQPT-3791 - VENDEUR PIECES DE RECHANGES ET ACCESSOIRES EQUIPEMENT H/F

Mon, 29 Jun 2026 22:02:06 Z

Métier : Technique & Services/Technique & Services - RESP - MARQUE PIECES & SERVICE
Contrat : CDI
Description du poste :
- Vendre des pièces de rechange et des accessoires - Atteindre les objectifs de vente fixés - Participer à la gestion des stocks - Établir et organiser des documents internes - Aménager et animer les espaces de vente

- Titulaire d’un Bac+2 en mécanique, commerce ou domaine équivalent - Expérience confirmée dans un poste similaire, idéalement dans le secteur automobile - Bonne connaissance des pièces de rechange et des accessoires équipement - Maîtrise des techniques de vente, de négociation et de conseil client - Compétences en gestion de la relation client - Excellentes compétences relationnelles - Organisé et orienté performance - Dynamique et autonome
Lieu : BY-PASS
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Anglais : Notions
Langue / Niveau :
Français : Professionnel

Responsable Garantie & Performance SAV-3866 - Responsable Garantie & Performance Après-Vente H/F

Wed, 17 Jun 2026 15:18:05 Z

Métier : Technique & Services/Technique & Services - DIR - RESP TECHNIQUE - PRODUCTION
Contrat : CDD
Description du poste :
Mission principale : Assurer le pilotage de la performance après-vente par la production et l'analyse des indicateurs clés (KPI), suivre les garanties constructeur dans le respect des procédures Suzuki, centraliser et traiter les remontées techniques terrain, et contribuer à l'amélioration continue de la qualité de service et de la satisfaction client. Activités: - Pilotage des KPI Après-Vente • Concevoir, mettre à jour et analyser les tableaux de bord après-vente : atelier, pièces de rechange, qualité de service, satisfaction client, rétention et rentabilité • Produire les reportings selon les fréquences définies : rapport quotidien de production atelier, synthèse hebdomadaire DPS, bilan mensuel Direction des Opérations et constructeur • Suivre les indicateurs clés de performance : CPUS (Customer Pay Units), taux de rétention, heures vendues, productivité technicien, taux de service pièces, NPS, taux de booking • Identifier et analyser les écarts par rapport aux objectifs fixés ; formaliser les causes racines et alerter le DPS en temps réel - Gestion des garanties constructeur Suzuki • Être l'interlocuteur privilégié de Suzuki Motor Corporation (SMC) sur l'ensemble des sujets liés à la garantie : procédures, litiges, évolutions réglementaires • Assurer la soumission complète et dans les délais des dossiers de garantie au constructeur via les outils officiels (Suzuki Warranty System ou équivalent) • Contrôler la conformité des demandes de garantie avant soumission : éligibilité du véhicule, validité de la garantie, complétude du dossier technique • Suivre les remboursements constructeur et relancer les dossiers en attente ou rejetés ; analyser les motifs de rejet et mettre en place des actions correctives • Tenir à jour le registre des dossiers de garantie et produire un tableau de bord mensuel : dossiers soumis, approuvés, rejetés, montants remboursés • Former les réceptionnistes, chefs d'atelier et techniciens aux procédures de garantie constructeur et aux conditions d'éligibilité - Gestion des remontées techniques constructeur • Centraliser et analyser les incidents techniques récurrents remontés par les techniciens et les réceptionnistes sur l'ensemble du réseau • Rédiger, soumettre et suivre les FTIR (Field Technical Information Report) et tout autre rapport technique exigé par Suzuki Motor Corporation • Assurer le lien opérationnel entre les techniciens terrain, la direction la direction technique et le constructeur pour le traitement des cas complexes non résolus • Participer aux réunions techniques avec le constructeur et restituer les informations pertinentes aux équipes terrain -Amélioration continue et qualité de service • Conduire des analyses de causes racines (méthode 5 Pourquoi, Ishikawa) pour les contre-performances identifiées sur les KPI atelier ou satisfaction client • Proposer et formaliser des plans d'actions d'amélioration : rétention client, délais de restitution, qualité

Formation : Bac+3 à Bac+5 en Gestion, Contrôle de Gestion, Mécanique Automobile, Qualité ou équivalent Expérience : Minimum 3 à 5 ans en réseau automobile constructeur, en poste SAV, garantie ou contrôle de performance Langues : Français courant obligatoire — Anglais technique indispensable (correspondance Suzuki Motor Corporation) Informatique : Excel avancé, PowerPoint, DMS (SAP/Kerridge), outils constructeur de gestion garantie Atout : Expérience directe avec un constructeur japonais ou asiatique — connaissance de la culture et des standards SMC
Lieu : Abidjan
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

Chargé(e) de Service Reminder-3865 - Chargé(e) de Service Reminder & Vente de Contrats d'Entretien H/F

Wed, 17 Jun 2026 14:55:27 Z

Métier : Technique & Services/Technique & Services - RESP - MARQUE PIECES & SERVICE
Contrat : CDD
Description du poste :
Mission: Le/la Chargé(e) de Service Reminder a pour double mission de (1) contacter de manière proactive les clients ayant été livrés afin de les inciter à revenir réaliser leurs entretiens périodiques dans les ateliers Suzuki by CFAO, et de (2) vendre et promouvoir les contrats d'entretien Suzuki Confort+ auprès des clients VN et VO. Il/elle contribue directement à l'augmentation du taux de rétention atelier, au développement du chiffre d'affaires SAV et à la qualité de l'expérience client Suzuki. Activités - Rappel client & gestion du portefeuille (Service Reminder) • Extraire quotidiennement du DMS la liste des clients à rappeler selon les seuils d'échéance : 1 500 km, 10 000 km et 20 000 km après la dernière intervention • Proposer et confirmer un rendez-vous atelier lors de chaque contact client concluant • Assurer le suivi des clients non joints : relance à J+2 et J+5, puis escalade au Directeur Après-Vente • Gérer un tableau de bord de suivi des rappels : taux de contact, taux de prise de rendez-vous, taux de conversion rendez-vous/passage • Qualifier et mettre à jour les données clients dans le DMS (numéro de téléphone, email, kilométrage estimé, véhicule) • Traiter les réclamations clients de premier niveau et rediriger vers le réceptionnaire ou le DAV si nécessaire - Vente et promotion du contrat Suzuki Confort+ • Présenter et valoriser le contrat d'entretien Suzuki Confort+ auprès de chaque client VN lors de la livraison du véhicule, en coordination avec le commercial VN • Relancer les clients VN n'ayant pas souscrit à la livraison dans un délai de 30 jours • Proposer le contrat Confort+ aux clients existants lors des rappels téléphoniques • Expliquer clairement les bénéfices du contrat : budget maîtrisé, zéro surprise, longévité certifiée, valorisation du patrimoine automobile • Établir les devis et bons de souscription dans le DMS et s'assurer de la signature du client • Atteindre les objectifs mensuels de souscription définis par la Direction Après-Vente • Assurer le suivi des contrats en cours : échéances, renouvellements, résiliations - Animation clientèle et événements SAV • Informer et inviter les clients aux événements SAV : Free Check mensuel (dernier samedi du mois), journées promotionnelles, contrôles gratuits • Envoyer les communications clients (SMS, WhatsApp, email) pour les campagnes de rappel de rappel et les opérations spéciales • Contribuer à l'animation de la base clients avec les équipes marketing pour les opérations de fidélisation - Reporting et pilotage de la performance • Renseigner quotidiennement le tableau de bord Service Reminder (nombre d'appels, RDV pris, passages confirmés) • Produire un rapport hebdomadaire à destination du Directeur Après-Vente : taux de contact, taux de contact, taux de transformation, chiffre d'affaires contrats • Identifier les tendances et alerter sur les clients à risque de non-retour (> 6 mois sans passage atelier)

Profil: BTS Action Commerciale / Technico-Commercial / Gestion de la Relation Client ou équivalent Expérience requise: minimum 1 à 2 ans sur un poste de téléconseiller commercial, service client ou SAV en réseau automobile - Langues : Français courant obligatoire — Anglais intermédiaire - Informatique : Maîtrise d'un DMS, Excel, WhatsApp Business — CRM appréciée - Atout : expérience en réseau automobile constructeur ou en centre d'appels commercial • Excellente aisance téléphonique — voix posée, souriante et convaincante • Sens commercial développé et goût du challenge • Persévérance et résilience face aux refus et aux non-réponses • Empathie, écoute active et capacité à rassurer le client • Rigueur dans le suivi et la mise à jour des données • Autonomie, organisation personnelle et sens des priorités • Esprit d'équipe et collaboration étroite avec l'atelier et le commercial VN
Lieu : Abidjan
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

CHEF D'EQUIPE PEINTRE-3381 - CHEF D'EQUIPE PEINTRE H/F

Sat, 13 Jun 2026 22:11:12 Z

Métier : Technique & Services/Technique & Services - DIR - RESP TECHNIQUE - PRODUCTION
Contrat : CDI
Description du poste :
Organiser et planifier les interventions de maintenance Appliquer les procédures qualité en vigueur dans l’entreprise Gérer les réclamations selon les directives reçues Affecter, suivre et contrôler les activités confiées aux collaborateurs Apporter un appui technique et encadrer les collaborateurs, notamment via le tutorat des jeunes en formation alternée

Titulaire d’un BTS professionnel en maintenance automobile Connaissance approfondie de l'industrie automobile et des pièces détachées Maîtrise des techniques et équipements de l’atelier Organisé et doté d’une capacité d’analyse et de synthèse Aptitude managériale avérée Maîtrise des logiciels de gestion et des outils bureautiques Bonne connaissance des règles d’hygiène et de sécurité
Lieu : ANOSIZATO
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent
Langue / Niveau :
Français : Professionnel

Directeur SAV National-3853 - Directeur SAV National H/F

Thu, 11 Jun 2026 10:11:50 Z

Métier : Technique & Services/Technique & Services - DIR - RESP PIECES & SERVICE
Contrat : CDI
Description du poste :
Assurer la Direction Nationale du Service Après-Vente en garantissant la maîtrise complète des processus intégrés Toyota, la satisfaction client et la performance opérationnelle. Développer le CA et la marge de l'atelier Développer le réseau SAV Assurer le développement et la formation des équipes SAV Respecter les normes de gestion et d'organisation de CFAO dans ses activités : productivité et qualité Garantir la qualité de service et la satisfaction client Supervise les ateliers express, mécanique, carrosserie et l’administration Mettre en œuvre des actions marketing et de communication pour l'atteinte des objectifs Garant de la réalisation des CDEA et KAIZEN (amélioration continue) Responsabilités clés : 1. Maîtrise des processus Toyota Superviser et garantir l’application des standards et processus Toyota de A à Z. Assurer la conformité des opérations avec les directives de Toyota Motors Corporation (TMC). 2. Gestion de la capacité de servic Planifier et optimiser les capacités de service des concessionnaires. Développer des actions de fidélisation et de satisfaction client. Mettre en place et maintenir un réseau national de service après-vente performant. Déployer et suivre les activités Kaizen pour l’amélioration continue des opérations. 3. Opérations Piloter la résolution des problèmes techniques complexes. Analyser et rendre compte de la commercialisation des produits auprès de TMC. Participer à la planification et au lancement des nouveaux véhicules sur le marché. 4. Technique Organiser et superviser la formation technique des équipes. Développer la formation des conseillers de service. Assurer la distribution des manuels d’atelier et des outils aux concessionnaires. 5. Entraînement et garanties Gérer les politiques de garantie et leur application. Superviser les activités techniques sur le terrain. Piloter les actions liées aux relations avec la clientèle. 6. Représentant technique terrain Soutenir les activités Kaizen des concessionnaires. Développer les ventes de pièces détachées sur le terrain. 7. Représentant opérationnel terrain Superviser la prise en charge des véhicules neufs. Garantir la qualité du service avant livraison.

Niveau d’études requis : Minimum un BAC + 5 Filière d’étude : Formation supérieure (ingénierie, management ou commerce). Expériences professionnelles : Expérience confirmée dans le service après-vente automobile et la gestion de réseaux nationaux. La maîtrise des processus intégrés TOYOTA est requise. Maîtrise des processus intégrés Toyota et des méthodes Kaizen. Compétences en management transversal, relation client et gestion de projet. Forte orientation résultats et sens du service. Capacité à représenter l’entreprise auprès de TMC et des concessionnaires.
Lieu :
Niveau d'études min. requis : 4 - Bachelor ou équivalent

DISTRSUPPCOORDINATOR-3821 - Distributor Support Co-ordinator M/F

Wed, 03 Jun 2026 15:02:27 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDD
Description du poste :
We have an exciting and challenging opportunity for an experienced and suitably qualified Distributor Support Co-ordinator to join Africa Mobility Solutions This is a fixed term contract in Johannesburg, South Africa. This position will support parts supply and operations in territories to achieve the efficiency and profitability improvements of distributors. ***Please ensure that CV's are submitted in English***

EXPERIENTIAL AND EDUCATIONAL REQUIREMENTS ▫ Qualification: Business Management / Supply Chain / Distribution & Warehousing ▫ 2 - 4 Years related experience ▫ Intermediate computer literacy (MS Word, Excel, Powerpoint) + Parts management system ▫ Fluency in French is essential. However, you must be able to communicate in English (Speak, Read, Write) ▫ Experience working in Toyota related business in Western / Central Africa ESSENTIAL DUTIES AND RESPONSIBILITIES ▫ Analyse & report on Distributor KPI's and implement action plans timeously to assist distributors' weaknesses and conduct any support actions ▫ Agree the sales & supply conditions with distributors (lead-time, payment term, shipment frequency etc) and ensure the Distributor performance to meet the requirements ▫ Support & follow up with Distributors on Marketing activities ▫ Management of Stock Aging to ensure dispatches are carried out in accordance with Target Lead Times ▫ Support & follow up with Distributors on Warehouse and logistic activities ▫ Conduct sales variance analysis and report on action plans for improvement ▫ Ensure Distributor Assessments are conducted in terms of Award programs ▫ Provide support visits to Distributors as agreed upon ▫ Support Distributors with the implementation of Toyota Way concepts and production systems.
Lieu : Johannesburg, South Africa
Niveau d'études min. requis : 2 - Bac ou équivalent
Langue / Niveau :
Anglais : Professionnel
Langue / Niveau :
Français : Professionnel

Heavy Lift - Operations-3801 - National Technical Specialist M/F

Thu, 14 May 2026 12:16:19 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
The Technical Specialist is responsible for providing specialized technical expertise in the maintenance, diagnosis, repair, commissioning, and reliability improvement of equipment used in container handling operations. The role supports operational efficiency, equipment availability, skills development and compliance with safety, health, and legislative requirements. Key Performance Areas/Responsibilities Technical Support & Troubleshooting Provide advanced technical assistance for material handling equipment including Konecranes, Terberg, and Link belt. Diagnose and resolve complex mechanical, electrical, hydraulic, and control system faults Support field technicians with escalated technical issues and root cause analysis Recommend corrective actions and permanent solutions to recurring failures Act as the technical escalation point for complex and recurring equipment failures Preventive Maintenance and Reliability Develop, implement, and review preventive maintenance programmes in line with OEM guidelines Monitor equipment condition, analyse failure trends, and recommend improvements Contribute to continuous improvement initiatives to reduce downtime and lifecycle cost Installation, Commissioning, and Modification Support or lead commissioning new equipment and attachments Perform calibration, parameter setting, and functional testing in accordance with OEM specifications Assist with equipment upgrades, retrofits, and modifications Ensure equipment is configured correctly for site operating conditions Health, Safety, and Legislative Compliance Ensure compliance with: Occupational Health and Safety Act (Act 85 of 1993) Relevant regulations, site rules, and company procedures OEM safety standards Identify hazards and participate in risk assessments and incident investigations Promote safe work practices and correct use of personal protective equipment (PPE) Training and Skills Development Provide technical training and on-the-job coaching to technicians and equipment operators Assist in skills development and competency assessments Prepare technical documentation, safe work instructions, and service reports Customer and Stakeholder Support Provide technical advisory support to customers and operational teams Assist with technical reports, equipment condition assessments, and recommendations Liaise with OEMs and suppliers regarding technical issues and product improvements Warranty Responsibilities Warranty Claim Management: Review, validate, and process warranty claims in strict alignment with company policies and manufacturer guidelines. Compliance Verification: Ensure all warranty documentation, parts, and labor submissions meet regulatory and contractual requirements. Stakeholder Coordination: Liaise with customers, service teams, and suppliers to resolve warranty disputes promptly and ensure fair, transparent outcomes.

Minimum Requirements Qualifications National Diploma or Degree in: Mechanical Engineering Electrical Engineering OR Relevant trade qualification: Diesel Mechanic Earthmoving Equipment Mechanic Millwright Experience Minimum 10 years’ experience working with heavy material handling or container handling equipment. Proven experience on Konecranes reach stackers and Terberg Tractors is essential Exposure to port, terminal, container depot, or heavy logistics environments Technical Competencies Strong knowledge of: Diesel engines and emissions systems High-pressure hydraulic systems Electrical and electronic control systems (CANBUS) OEM diagnostic tools and software Ability to read and interpret: Electrical schematics Hydraulic diagrams OEM manuals and technical specifications Computer literacy (CMMS, diagnostics, MS Office) Behavioural Competencies Strong problem-solving and analytical skills. Effective communication and technical explanation ability High level of accountability and attention to detail Ability to work independently and under pressure Safety-conscious and quality-driven mindset
Lieu : Pomona
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

2026-3782 - Lifting Machine Inspector M/F

Thu, 07 May 2026 11:40:22 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
Summary Statement: The purpose of this position is to be a Lifting Machinery inspector in terms of the Engineering Profession Act,2000 Act no 46of 2000. – To load test and certification of material handling equipment (Forklifts) on company and customer premises in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records. Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s): The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position: Matric, Grade 12 or equivalent qualification with 4 years LMI Experience Registered as: Lifting Machinery inspector in terms of the Engineering Profession Act,2000 Act no 46of 2000. Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic; or Qualified Auto Electrician with mechanical experience and abilities. Qualified forklift technician, plus experience of minimum of 5 years with forklift or similar material handling equipment; or qualified Forklift Mechanic General working knowledge of auto electrical system (ignition, starting, charging, illumination)

Key Performance Areas: To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. Provide complete customer satisfaction in a polite and professional manner. Ensure proper communication between self, workshop staff (supervisor and controller). Ensure OHSACT & ASEC requirements are met in all actions on company & customers premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation. Updates job knowledge by participating in educational opportunities. Must be willing to travel to remote areas. Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out. Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills. Excellent communication skills with people at all levels in an organization Dedication to service excellence in every aspect of work carried out, strong focus on attention to detail and accuracy. Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English. Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative. Ability to work under pressure. Ability to understand and follow safety measures and precautions. Ability to interpret and apply technical information. Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications. Ability to identify and correctly utilise relevant diagnostic equipment and specialised tools. Willingness and capability to continue learning and growing with new technology and models. Ability to receive constructive criticism. Maintain work area in clean and orderly condition. Ability to understand and follow safety measures and precautions. Ability to function effectively in a group and add value to the team / environment. Ability to work under extreme pressure. Ability to manage own time – to work according to a schedule and complete set tasks in time. Must have high energy levels and general good health – must be declared
Lieu : 25B Junction Road, Tygerberg Business Park, Parow Industria, Cape Town
Niveau d'études min. requis : 2 - Bac ou équivalent
Langue / Niveau :
Anglais : Professionnel

WH-KRN-3780 - Technical & Services - Director / Head of Technical / Production M/F

Wed, 06 May 2026 13:06:42 Z

Métier : Technique & Services/Technique & Services - DIR - RESP TECHNIQUE - PRODUCTION
Contrat : CDI
Description du poste :
Minimum Requirements: To qualify for consideration, the following requirements are essential Grade 12 qualification/ equivalent. An accredited motor vehicle technical qualification at a recognised institution (MERSETA/ similar). Completion of a full technological course of further education. A fully completed motor trade apprenticeship (MERSETA). A valid South African driver's license and own reliable transport. Verbal and written communication skills in English. Job Specification: Ensure sufficient productive hours are sold compared to productive hours available. Ensure the preparation, servicing and repairs of all vehicles within the workshop are done according to standard. Comply to and implement the correct safety procedures when executing a specific task or job. Utilise all required PPE equipment provided, including gloves, eye protection and safety shoes.

Provide a diagnostic service for workshop vehicles (e.g. steering, brakes, transmission, drive train, fuel systems, electronic components etc.). Make use of modern diagnostic equipment to maximize effective vehicle service and to interpret findings. Service all required electronic equipment. Ensure all work on job cards are completed to specification and recorded accurately. Discuss and explain service details with customers as and when required. Achieve a continuous high performance work ethic of detail and deadline orientation. Ensure service comebacks are eliminated based on negligent work performed. Provide technical and/ or non-technical assistance to the workshop staff. Coach and train Dealer Repair Shop Assistants/ Apprentices. Attend general departmental meetings. Maintain good housekeeping. Ad hoc admin/ other responsibilities as and when required.
Lieu : KROONSTAD
Niveau d'études min. requis : 2 - Bac ou équivalent
Langue / Niveau :
Anglais : Professionnel

AERM-3777 - Technical & Services - Director / Head of Technical / Production M/F

Wed, 06 May 2026 08:17:30 Z

Métier : Technique & Services/Technique & Services - DIR - RESP TECHNIQUE - PRODUCTION
Contrat : CDI
Description du poste :
Minimum Requirements: To qualify for consideration, the following requirements are essential Grade 12 qualification/ equivalent. An accredited motor vehicle technical qualification at a recognised institution (MERSETA/ similar). Completion of a full technological course of further education. A fully completed motor trade apprenticeship (MERSETA). A valid South African driver's license and own reliable transport. Verbal and written communication skills in English. Job Specification: Ensure sufficient productive hours are sold compared to productive hours available. Ensure the preparation, servicing and repairs of all vehicles within the workshop are done according to standard. Comply to and implement the correct safety procedures when executing a specific task or job. Utilise all required PPE equipment provided, including gloves, eye protection and safety shoes.

Provide a diagnostic service for workshop vehicles (e.g. steering, brakes, transmission, drive train, fuel systems, electronic components etc.). Make use of modern diagnostic equipment to maximize effective vehicle service and to interpret findings. Service all required electronic equipment. Ensure all work on job cards are completed to specification and recorded accurately. Discuss and explain service details with customers as and when required. Achieve a continuous high performance work ethic of detail and deadline orientation. Ensure service comebacks are eliminated based on negligent work performed. Provide technical and/ or non-technical assistance to the workshop staff. Coach and train Dealer Repair Shop Assistants/ Apprentices. Attend general departmental meetings. Maintain good housekeeping. Ad hoc admin/ other responsibilities as and when required.
Lieu : BOKSBURG
Niveau d'études min. requis : 2 - Bac ou équivalent
Langue / Niveau :
Anglais : Professionnel

2026-3775 - Lifting Machine Inspector - Trainee M/F

Tue, 05 May 2026 12:51:59 Z

2026-3773 - Technician

Tue, 05 May 2026 11:25:13 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
Summary Statement: The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records. Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s): • Matric, Grade 12 or equivalent qualification. • Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Technician. • Minimum of 3-5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts

Key Performance Areas: To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. Promote service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner. Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer. Ensure OHSACT & ASEC requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation. Updates job knowledge by participating in educational opportunities.
Lieu : 25B Junction Road, Tygerberg Business Park, Parow Industria, Cape Town
Niveau d'études min. requis : 2 - Bac ou équivalent
Langue / Niveau :
Anglais : Professionnel

2026-3772 - Technician

Tue, 05 May 2026 11:24:00 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
Summary Statement: The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records. Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s): • Matric, Grade 12 or equivalent qualification. • Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Technician. • Minimum of 3-5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts. • General working knowledge of auto electrical systems (ignition, starting, charging, illumination).

Key Performance Areas: To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time: Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record. Promote service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner. Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer. Ensure OHSACT & ASEC requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation. Updates job knowledge by participating in educational opportunities.
Lieu : 25 B Junction Road, Tygerberg Business Park, Parow Industria, Cape Town
Niveau d'études min. requis : 2 - Bac ou équivalent
Langue / Niveau :
Anglais : Professionnel

Aftersales Supervisor, Nakuru Branch-3771 - Aftersales Supervisor, Nakuru Branch M/F

Tue, 05 May 2026 09:56:44 Z

Métier : Technique & Services/Technique & Services - RESP - MARQUE PIECES & SERVICE
Contrat : CDI
Description du poste :
JOB PURPOSE This position is responsible for coordinating all aftersales operations (service and parts) at the Nakuru Branch, ensuring the delivery of world‑class support to customers. The role aims to drive service excellence, customer retention, and sustainable growth by enhancing workshop efficiency, expanding service and parts business, and supporting the overall profitability of the business unit Supervisory a) Oversee daily workshop operations to ensure smooth workflow and efficient service delivery b) Supervise and support service and parts teams to maintain high performance and discipline c)Manage service scheduling and ensure timely completion of repair and maintenance tasks d) Prospect, generate, and grow service and parts business for the Nakuru Branch across all customer segments e) Monitor key KPIs including labour sales, turnaround time, productivity, and customer satisfaction f) Ensure compliance with safety, quality, and operational standards across the workshop g) Manage lean parts inventory to ensure availability of required components for service and retail customers h) Coordinate parts department activities to achieve sales targets across all brands i) Maintain proper storage, handling, and security of parts as per company policy j) Assist in preparing annual service and parts budgets and forecasts k) Monitor financial performance and address variances to support branch profitability l) Prepare budget action plans and departmental budgets in line with management guidelines m) Develop and maintain strong customer relationships to drive retention and business growth n) Implement customer acquisition and retention strategies for all brands o) Prepare daily, weekly, monthly, and quarterly reports as per company reporting standards p) Ensure achievement of weekly, monthly, and quarterly revenue targets Operational Responsibilities a) Address customer issues and complaints promptly and effectively to maintain high satisfaction levels b) Build and maintain strong customer relationships by responding to their service and parts needs professionally c) Coordinate with the technical training department to support continuous training of service teams on new models, technologies, and processes d) Manage Work‑In‑Progress (WIP) to ensure no job exceeds 90 days e) Support the development and promotion of service contracts to drive long‑term customer loyalty f) Collaborate with the sales team to ensure a smooth transition from vehicle sale to aftersales support g) Work with marketing to implement aftersales and parts promotional campaigns that enhance customer engagement h) Develop and execute strategies to improve customer experience and grow aftersales throughput and revenue i) Ensure all aftersales operations comply with company policies, Industry standards, and safety/Anzen protocols j) Achieve set business targets and manage debtors to prevent overdue accounts

Minimum Level of Academic and Professional Qualification a) Bachelor’s Degree in Automotive Engineering or other relevant field from a recognized institution; b) Diploma in Business Management from a recognised institution Minimum Level of Experience Required 5 years of working experience in aftersales operations in an organisation of similar size of operations. Technical a) Computer literacy b) Budgeting c) Strategy development and implementation d) Knowledge of professional standards e) Knowledge of relevant legislation Functional a) Writing skills b) Presentation skills Behavioral a) Ability to work under pressure b) Negotiation & Conflict Management skills c) Interpersonal Skills d) Leadership and management-ability to lead teams, mentor and coach staff to goal definition and achievement e) Performance Management f) Professionalism –maintains a professional approach based on ethics and CMK values g) Integrity and honesty and ethics- ensures ethical practices and integrity to ensure CMK is not exposed to reputational risk h) Building consensus and influencing-ability to influence various players across all CMK departments i) Communication Skills j) Customer orientation-is customer focused striking a solid balance between external and internal customer orientation k) Resilience – is able to withstand strategic and operational challenges and maintain momentum l) Emotional Intelligence-manages emotions in a mature and composed manner as expected of a leader
Lieu : Nakuru
Niveau d'études min. requis : 4 - Bachelor ou équivalent

AMPAGID-3723 - Assistant Manager Projects & Agency M/F

Wed, 08 Apr 2026 13:53:00 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
An exciting and challenging opportunity has become available for an experienced and suitably qualified Assistant Manager to join the Machinery team based in Durban. Purpose of the job: To integrate equipment sales and service delivery in alignment with divisional sales targets, driving the total effectiveness of the department. The role involves developing trust-based relationships with customers and suppliers, creating win-win opportunities, maintaining open communication, and solving problems proactively and timeously. The ideal candidate must drive the execution of tasks and solve problems with integrity and innovative thinking as a positive, engaged Management Team Member. Experiential and Educational requirements: Engineering Qualification (Mechanical/Electrical) or studying towards the same N6 Certificate or equivalent Engineering qualification Minimum 5 years Project Management and Sales Experience Industry Knowledge in both Automotive and Non-Automotive Sectors Basic understanding of Machinery used in Automotive and Non-Automotive Industries Computer Literacy: Intermediate MS Office Good knowledge in reading technical drawings Ability to quote for projects by visiting sites and conducting technical assessments Logistics Management (Import/Export) Safety and OHS Act Knowledge Familiarity with technical terminology (Engineering & Construction) Key focus areas: This role requires a candidate with a strong technical foundation who can bridge the gap between engineering expertise and commercial excellence. The successful candidate must demonstrate proficiency in the following critical areas: Mechanical and Electrical Background: A solid understanding of mechanical and electrical engineering principles is essential. The candidate must be able to assess machinery requirements, understand technical specifications, and evaluate equipment compatibility across various industrial applications. Machinery Knowledge (Automotive and Non-Automotive): Comprehensive knowledge of machinery used in both automotive and non-automotive industries is critical. This includes understanding manufacturing processes, production equipment, assembly line machinery, and specialized industrial equipment across diverse sectors. Site-Based Quoting Ability: The candidate must possess the capability to visit customer sites and accurately quote for projects based on visual assessment and technical evaluation. This requires strong analytical skills, quick thinking, and the ability to translate site observations into comprehensive project proposals and cost estimates.

Essential Duties and Responsibilities Achieve divisional sales targets with no loss to Gross Profit (in line with divisional targets) Ensure projects, spares, and services are billed accurately and timeously Create and develop new business opportunities with focus on creating annuity revenue streams Conduct budget variance analysis and implement countermeasures Prepare sales forecasting and analysis with appropriate countermeasures Draw up expected sales and profit forecasts (monthly) Develop a strong understanding of customer needs and maintain close communication to enhance service delivery and customer satisfaction Conduct regular customer visits (office and factory) to enable Genchi-Genbutsu and secure RFQs from customers Visit customer sites to assess project requirements and provide accurate quotations based on technical evaluations Support the implementation of action plans to resolve customer complaints or concerns Manage complete project lifecycle including planning, contract administration, site management, and commercial closure Perform on-site management including schedule, cost, and safety control during projects Manage contractors (international and local sub-contractors) Clarify and confirm specifications between suppliers and customers Acquire RFQs and offer consultation (projects and spare parts) through daily customer liaison Ensure quotations are submitted with acceptance received within specified deadlines for implementation Conduct site visits to evaluate project scope and prepare accurate cost estimates Prepare sales documentation including quotes, purchase orders, invoices, and debtor/creditor document tracking Manage the complete end-to-end supply chain process Coordinate logistics management (import approximately 90%, export approximately 10%) Ensure accurate and timely coordination of shipping schedules and project schedules Communicate scheduling information clearly and timeously Provide foreign visitor support including scheduling, appointments, and meeting attendance Support international contractors (at work and occasionally after work hours) Build strategic relationships with suppliers and customers to identify and develop new business opportunities Promote agency products including industrial robots, injection moulding equipment, Pumps and pneumatic parts Propose process improvements for both external and internal business processes Prepare bi-weekly reports covering sales, customer visits, troubleshooting, etc. Submit weekly activity and progress reports to management team for knowledge sharing Ensure operational issues are identified, tracked, and resolved timeously Ensure Safety First (Anzen) with zero incidents Provide on-the-job training to team members and motivate them toward better results Ensure performance objectives and targets are met, communicating concerns to management
Lieu : Durban
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

AMPAME-3718 - Assistant Manager Projects & Agency: Mechatronics M/F

Wed, 08 Apr 2026 10:00:22 Z

MT6AW&T-3709 - Maintenance Technician M/F

Thu, 02 Apr 2026 12:05:42 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
An exciting and challenging opportunity has arisen for an experienced and suitable qualified Maintenance Technician to join the Wheel & Tyre and Steering Rack Assembly team based in Durban. Purpose of the job: Responsible for all maintenance activities as well as supporting the production to achieve daily targets. Experience and Educational requirements: Trade Test Millwright (Red seal) 2- 5 Years related experience (post trade test) Trade Test Millwright (other) 5- 10 Years related experience (post trade test) Basic Robot operations and repairs Welding experience Basic PLC experience Basic Computer Skills, MS Office A valid Code 08 Driver’s Licence

Essential duties and responsibilities: Conduct fault finding and programming when required Prepare and use engineering drawings, manuals and documents Ensure compliance to the monthly, weekly and daily maintenance plans Monitor and analyze the running condition of all equipment and machines Ensure adequate provision of spare parts and materials for maintained work Attend to all breakdown and engineering activities. Report all breakdowns and provide counter measures Responsible for all preventative maintenance on Plant and Equipment. Report on parts damage and provide countermeasure reports Ensure Safety and housekeeping are always of the highest standards. Submit Kaizen’s and near misses to ensure continuous improvement of processes and procedures Backup Operations team, ensuring production targets are met. Competency Requirement: Analytical Thinking Communication Skills Customer Centric Focus Problem Solving Results Orientation Planning and organising Goal Setting Innovative Thinking Teamwork All appointments will be made in line with our Employment Equity Plan.
Lieu : Durban
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent

2026-3690 - Parts Counterhand M/F

Mon, 23 Mar 2026 13:19:32 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
The primary objective of the Parts Counter Salesperson is to sell spare and replacement parts and equipment to external clients, as well as internal workshops; to process information, records, orders, stock levels, accuracy of stocks and to maintain, evaluate and continuously improve policies, procedures, standards and processes for the parts sales function. The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position: Matric / Grade 12 as minimum qualification plus proven experience and success in parts sales in the material handling or related industry; minimum of 3 - 5 years’ experience Code 8 Driver’s licence Experience in and understanding of counter sales functions. Understanding and working knowledge of Kerridge system Advanced / Expert Computer literacy in MS Outlook, Word and Excel

Knowledge requirements: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knowledge of quality control processes, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Knowledge of mathematical principles, statistics, and their applications. Knowledge of economic and accounting principles and practices and the analysis and reporting of financial data. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of quality control processes, costs, and other techniques for maximizing the effective storage and distribution of products (equipment and parts) Knowledge of the English language as business communications medium – spelling, grammar, rules of composition, language structure, etc. General: Costing skills Dedication to service excellence in every aspect of work carried out, strong focus on internal and external customer service Ability to take customers through the sales process; must have the experience and skill to structure and present parts sales solutions at all levels in an organisation; ability to manage an account on all levels Ability to interpret product differentiators and leverage the company’s product / service competitive edge Strong financial / numerical ability; sound understanding of business and economic principles; must be able to do accurate calculations on a financial calculator Sound knowledge of developing new business / targeting and converting new accounts Proven entrepreneurial skills (adding value by doing business smartly and efficiently) & development, communication and implementation of sales strategies Strong decision-making skills & ability to use initiative and assume responsibility Highly developed prioritising and multi-tasking skills; must be proactive with a strong sense of urgency; problem solving and decision-making skills; must be able to function effectively under pressure Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative; deadline and results orientated Must be a team player with the ability to contribute to a positive team environment, to contribute to building common ownership of commitment to group goals, shared vision and problem-solving; must be committed to building relationships within all levels of our organisation Ability to adapt to and accept change, new ideas, new challenges Proficient in MS Outlook, Word, Excel and PowerPoint Must be of sober habits, have high energy levels and general good health As this position is part of a team that service a specialised industry and client requirements a
Lieu : Gate No 5, Kempston Road, Sidwell, Gqeberha
Niveau d'études min. requis : 1 - CAP / BEP
Langue / Niveau :
Anglais : Professionnel

012/26-3655 - Service Administrator M/F

Wed, 25 Feb 2026 07:28:04 Z

Métier : Technique & Services/Technique & Services - ANIMATEUR RESEAU PIECES & SERVICE
Contrat : CDI
Description du poste :
We are seeking a highly organized and customer‑focused Service Administrator to support efficient service operations within the branch. The successful candidate will coordinate daily service activities, prepare operational reports, manage Work in Progress (WIP), handle first‑line customer complaints, and ensure accurate DBM order opening and costing.

• Monitor service turnover, Gross Profit, and overall departmental performance to meet set targets. • Manage WIP, warranty processes, Vehicle in Yard (VIY), and ensure accurate service documentation. • Provide excellent customer service, handle first‑line complaints, and communicate job progress, costs, and delivery times. • Support workshop efficiency through appointment scheduling, upselling activities, and adherence to Toyota’s 7‑Step Service Procedure and TSM standards. • Conduct weekly tool checks, manage missing tool reports, and ensure accurate Dealer Business Management order opening and billing. • Vet warranty claims, prepare service reports, and contribute to debt reduction through customer engagement. • Perform additional duties as assigned by management.
Lieu : Solwezi
Niveau d'études min. requis : 3 - BTS / DUT ou équivalent