General information
Join our CFAO MOBILITY Division !
MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS
Mobility is one of the keys to development on the Continent.
We must constantly fi nd the most efficient mobility solutions for the greatest number of people.
Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.
Our Offer includes the complete automotive offering , including, two-wheelers, marine engines,coaches, lorries, handling equipment, tyres and spare parts.
Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.
We looking for a AFM Supervisor M/F based : South Africa
Job description:
The purpose of this position is to provide an accurate and reliable administrative support function to the Maintenance Managers; to analyse, control and supervise all aspects of Aftermarket department administrative policies and practices, to implement and uphold actions in line with company strategic objectives, to maximise efficiency of and ensure administrative staff in the Aftermarket Admin personnel is supervised and the department is operating according to set targets and in line with operational requirements.
Profil request:
Overall responsibility to ensure administrative tasks related to financial aspects of the Aftermarket department’s business operations are completed correctly and timeously:
o Work In Progress: monitor and manage the team efforts and process of closing jobs to ensure WIP is at all times within acceptable parameters / limits; checking with controllers why jobs older than set parameters / time frames are still open; assist with resolving issues relating to closing such jobs; reviewing, implementing and continuously developing processes related to WIP to ensure it is managed within acceptable parameters; ensures accuracy of data captured - analyse and correct accuracy of data captured on WIPs & WIP invoicing
o Debtors: overall contact person for debtor’s department – receive, distribute to foremen / product support engineer(s) and follow up on debtors’ queries / requests for assistance, prepare and submit feedback either verbally or written to debtor’s department and Aftermarket Managers.
o Creditors: overall responsibility to assist Aftermarket Managers to ensure Aftermarket department creditors are managed in line with company policy and requirements: check the reconciliations for outstanding invoices – follow up on those and ensure the outstanding invoices are received, processed and prepared for payment; clear the purchase awaiting invoices report.
o Labour Recovery: monitor labour sales per technician, ensure that labour recovery data is captured and inputted daily by the controllers to ensure accurate information is available at all times.
o Analyse and identify loss-making Aftermarket contracts; escalate these for attention of the Aftermarket manager to analyse and identify machines working overtime without the hours being invoiced; escalate these for attention of the Aftermarket managers
o Analysing and correcting accuracy of data captured on WIPs & WIP invoicing
Ensure the warranty claims process is done accurately and submitted timeously, ensure recovery of warranty claims are tracked and managed – drive the product support engineers regarding this matter
• Responsible to assist Maintenance Managers, Team Leader / Foremen and Controllers to ensure quality of service regarding fleet Aftermarket (ensure optimum response time and professional service at all times, evaluation of controllers and other administrative staff development needs and ensuring lack of knowledge / skills are addressed, provide on the job training and development of controllers and other administrative staff, etc.)
• Overall responsibility to ensure all administrative functions are in place and being followed / implemented effectively and in line with company and system requirements; overall responsibility to ensure administrative tasks performed by self and admin team are completed accurately and timeously
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