To ensure effective and efficient management of the Body & Paint Workshop in line with Company guidelines

Key Responsibilities:

·       Monitor and schedule work to ensure efficient utilization of B & P technicians' times.        

·       Ensure achievement of total BP turnover against planned budgets.                                         

·       Monitor trade debtor over dues or cash outstanding for the BP department                    

·       Monitor department expenses to ensure that they are within budget                                         

·       Coordinate the relationship with insurance & insurance brokers for improved Thru'put        

·       Monitor job quality through quality control inspections to minimize repeat repairs and complaints.                                                                                       

·       Monitor customer satisfaction and complaints for increased retention & satisfaction rate.

·       Liaise with the Training Manager to support training and development of BP Personnel   

·       Monitor workshop environmental and safety issues; eliminate accidents within the workshop                                                                                       

Ensure customer confidence through clean and orderly BP operation and ensure CFAO facility standards are maintained.

Minimum Qualification
 Professional qualifications in automotive engineering (Degree in Automotive and/or Mechanical Engineering)

 Considerable knowledge and experience in service operations, with a bias in Body & paint operation

 General automotive business knowledge;

 5 years' experience in mechanical engineering disciplines, with at least 3 years at a managerial level in the automotive industry