Main Responsibilities For The Role
Operational Responsibilities
i) Safe Driving, Customer Service & Vehicle Care
a) Pick and drop off customers safely as required to enhance the customer satisfaction index
b) Safely Park all customers’ vehicles in the designated areas ensuring that all windows are wound up and doors locked at the end of each day to secure the vehicles
c) Secure the customers’ keys in line with the CMK guidelines to ensure the keys are fully secured and easy to trace when required
d) Decongest reception areas (receiving bays) during peak hours to create space for more customers
e) Schedule maintenance of company vehicles without delay to minimize vehicle breakdown
f) Adhere strictly to traffic regulations as per Anzen guidelines.
Conduct daily pre-trip and post-trip inspections of company vehicles.
Ensure vehicles are clean, well-presented, and roadworthy always (interior and exterior)
g) Report mechanical defects promptly and coordinate servicing/repairs with the Service Manager
h) Maintain accurate records of fuel usage, mileage, and maintenance schedules
ii) Caretaker & Facility Support
a) Ensure the Branch is opened and closed timely as per CMK’s opening and closing hours allowing for cleaning time in the morning
b) Ensure the Branch premises is clean, orderly, and well-maintained, reflecting CMK standards
c) Safeguard company property, tools, and equipment
d) Update maintenance data for workshop tools, equipment and machinery and ensure that such maintenance is carried out timely in liaison with the Service Manager
e) Ensure all branch statutory documents are valid and properly displayed
f) Support basic facility maintenance and escalate any facility matters promptly
g) Prepare monthly facility inspection reporth) Maintain a safe working environment in compliance with EHS (Environmental Health & Safety) standards
i) Ensure the branch electricity and water bills are processed timely for payment
Knowledge/Skills & Experience
a) Minimum of a Kenya Certificate of Secondary Education (KCSE) mean Grade C and above
b) A valid Driving License with 5 years' experience
c) Certificate of Good Conduct
d) Certificate in Property Management, Business Administration or related Field
e) Certificate in Customer Service
The job opening will close on Friday 10th July 2026.
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