General information
Join our CFAO MOBILITY Division!
MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS
Mobility is one of the keys to development on the Continent.
We must constantly fi nd the most efficient mobility solutions for the greatest number of people.
Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.
Our Offer includes the complete automotive offering , including, two-wheelers, marine engines,coaches, lorries, handling equipment, tyres and spare parts.
Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.
We looking for a IT Manager: Daily Operations M/F based : South Africa
Job description:
Purpose of the Role:
The role is responsible for all IT services i.e. maintaining operational stability, proactively identifying and resolving system and process issues through effective root cause analysis, and strengthening accountability, compliance, and operational excellence across the IT environment for TTAF, TTSAP, Ogihara, TGSA and ADVICS.
This position enables the business to operate efficiently while supporting innovation and continuous improvement, allowing senior leadership to focus on strategic digital transformation initiatives and long-term business enablement.
Minimum Requirements:
- Bachelor’s degree in computer science, IT, Business Science, or related field
- Minimum 5 years of experience
- People management experience
- Broad IT operations/support experience
- IT operations / service desk / support environment experience
- Exposure to manufacturing / supply chain environments
Profil request:
Essential Responsibilities:
- IT operations and service desk oversight
- Incident, escalation, and SLA management
- Risk, compliance, audit readiness, and security controls
- Stakeholder communication and vendor coordination
- Budget oversight and cost awareness
- Continuous improvement / kaizen / root cause analysis
- Team leadership, coaching, and accountability
Key technical skills
- IT service desk / ticketing systems
- SLA and incident management
- Microsoft 365 / Intune / admin tools
- IT risk and security controls
- Reporting, dashboards, and documentation
- Root cause analysis and process improvement
Leadership / behavioural competencies
- Stakeholder management
- Communication skills
- Problem solving and analytical thinking
- Accountability
- Resilience under pressure
- Ability to lead, develop, and hold teams accountable
- Planning and prioritisation
Benefits of the role
- Opportunity to shape operational excellence
- Lead improvement initiatives
- Influence service quality across the business
- Manage a team and build capability
- Work at the intersection of IT operations and business enablement
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