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Join our CFAO MOBILITY Division!
MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS
Mobility is one of the keys to development on the Continent.We must constantly fi nd the most efficient mobility solutions for the greatest number of people.Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.
Our Offer includes the complete automotive offering , including, two-wheelers, marine engines,coaches, lorries, handling equipment, tyres and spare parts.
Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.
We looking for a Quality Controller M/F based : Zambia
Job description:
To ensure customer satisfaction through conducting comprehensive quality checks on all customer vehicles prior to delivery.
Profil request:
· Conduct quality inspections on completed repair work to ensure all job card requirements have been fully addressed.· Support Technicians and Service advisors with advanced vehicle diagnosis and troubleshooting.· Perform road tests to verify repair effectiveness and vehicle performance before delivery.· Ensure timely vehicle delivery through efficient quality control and defect reporting processes.· Train and mentor technicians to enhance diagnostic and technical competencies.· Manage and maintain technical tools, equipment, and customer vehicles in accordance with the company standards.· Handle customer complaints promptly and ensure satisfactory resolution.· Monitor Technician compliance with job cards, quality control procedures, SOPs, and service standards.· Participate in training and development initiatives to continuously improve performance.· Perform any other duties assigned by management.
· Conduct quality inspections on completed repair work to ensure all job card requirements have been fully addressed.
· Support Technicians and Service advisors with advanced vehicle diagnosis and troubleshooting.
· Perform road tests to verify repair effectiveness and vehicle performance before delivery.
· Ensure timely vehicle delivery through efficient quality control and defect reporting processes.
· Train and mentor technicians to enhance diagnostic and technical competencies.
· Manage and maintain technical tools, equipment, and customer vehicles in accordance with the company standards.
· Handle customer complaints promptly and ensure satisfactory resolution.
· Monitor Technician compliance with job cards, quality control procedures, SOPs, and service standards.
· Participate in training and development initiatives to continuously improve performance.
· Perform any other duties assigned by management.
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