The purpose of this position is to maintain, service and repair material handling equipment, systems and products on company premises in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.

Key Performance Areas:

(Essential Duties & Responsibilities)

· Servicing of material handling equipment. 

. Maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.

· Perform accurate diagnosis / troubleshooting in event of breakdown of equipment.

. Communicate what repairs are needed by advising customer and/or supervisor.

· Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.

· Provide complete customer satisfaction in a polite and professional manner.

· Ensure proper communication between self, workshop staff (supervisor and controller) and customer.

· Ensure OHSACT requirements are met in all actions on company and client premises.

. Maintains a safe work environment by verifying vehicle safety device operations.

. Following standards and procedures and in general complying with legal regulation.

. Updates job knowledge by participating in educational opportunities.

Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s):

· Minimum of 5 years mechanical, hydraulic and electrical experience pertaining to forklifts

· General working knowledge of auto electrical systems (ignition, starting, charging, illumination)

· Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out

· Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills

· Excellent communication skills with people at all levels in an organisation

· Dedication to service excellence in every aspect of work carried out; strong focus on attention to detail and accuracy

· Excellent communication skills with people at all levels in an organisation.

· Trade Qualification, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic

Required Certificates, Licences, Registrations:

·         Trade test certificate

·         Code 8 / EB driver's licence

·         Valid forklift operator licence