The purpose of this position is to facilitate and supervise all aspects of the branch’s financial administrative function, to plan and co-ordinate financial support services and financial activities in the branch, to ensure best operating practices are followed in all areas of responsibility and to maximize efficiency and ensure company financial admin operations are managed profitably according to set targets.
To perform this job successfully, the appointed individual must be able to perform each key performance area satisfactorily.
This list of key performance areas is not exhaustive and may be changed to accommodate business needs from time to time:
Overall responsibility to supervise, facilitate and control all aspects of the branch financial administration function e.g.:
Supplier and cashbook payments
Debtors’ collections
Overhead control and analysis
Control the provision for bad debts by ensuring that, where possible, all long outstanding amounts (older than 3 months) are collected from customers
Supervision and facilitation over the debtor’s team in respect to resolving customer queries and disputes. Continued dedication to customer satisfaction and service excellence will be key
Investigate bad debts and prepare documentation for handing over all legal matters to attorneys; ensure company polices are complied with when writing off bad debts
Initiate and facilitate weekly feedback meetings with departmental managers on disputes/queries and submit feedback timeously to the weekly management meeting
Supervision over the creditors team to ensure that payments to suppliers are verified and corroborated against orders in the system, and a reconciliation between the system and the statement is accurately and timeously completed.
Working with creditors team on the GIS and GIT to clear as well as following up on open orders to close and make sure suppliers are paid on time to avoid penalties.
Continuously evaluating and monitoring quality and accuracy of work, implementing and driving the company’s strategic objectives and always ensuring effective communication.
Establish and maintain good relations with customers and suppliers and assist with difficult accounts by attending meetings and assisting on reconciling the account
Ensure accurate completion and submission of account applications for new customer and supplier accounts to be comprehensively vetted
Set goals and deadlines to monitor performance and set targets for the team in respect of financial controls
Ensure branch compliance to statutory regulations pertaining to good corporate governance in branch