Controller M/F

General information

Profil request:

The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position:

Knowledge Requirements:

·        English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

·        Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

·        Computers and Electronics — Knowledge of electronic equipment, and computer hardware and software, including applications and programming.

Required Skills:

·        Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

·        Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

·        Time Management — Managing one's own time and the time of others.

Required Abilities:

·        Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

·        Written Comprehension — The ability to read and understand information and ideas presented in writing.

·        Written Expression — The ability to communicate information and ideas in writing so others will understand.

·        Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Work Activities:

·        Interacting with Computers — Using computers and computer systems (including hardware and software) to set up functions, enter data, or process information.

·        Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

·        Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

·        Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Work Styles:

·        Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

·        Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

·        Integrity — Job requires being honest and ethical.

General:

·        Dedication to service excellence in every aspect of work carried out; strong focus on internal and external customer service

·        Strong analytical ability; ability and suitable experience in compiling reports utilising and analysing