Key focus of the role is providing excellent customer service and decreasing undetected damages on a daily basis at our Hertz Rent A Car - OR Tambo International Airport branch in Johannesburg, Gauteng.

Requirements:

Grade 12 or equivalent
Must have a valid driver’s License (code 08)
System knowledge advantageous
Own reliable transport
Previous Customer Service or Car Rental Experience
Ability to work shifts, weekends and public holidays.
Good computer skills and knowledge of Microsoft Office

Job Specification:

Deal effectively, openly and positively with customers
Must possess problem solving skills to handle and resolve customer complaints & queries
Strong administrative skills and excellent organizational skills
Ability to show initiative
Ability to work under pressure
Well-groomed and presentable
Self-motivated, reliable and confident
Meticulous / pay attention to detail
Basic knowledge of different vehicles (automatic and manual)
General housekeeping of the branch and vehicles
Able to work within a team environment in high pressure solutions
Self-motivated, reliable and confident
Strong written and oral communication skills are essential