Quality Specialist M/F

Join CFAO South Africa !

CFAO South Africa is a key player in South Africa’s mobility market.
With more than 7,200 colleagues and over 160 sites, CFAO South Africa offers vehicle and truck sales and rentals, supply chain solutions, logistics management, material handling, automotive assembly, and the import and export of automotive components.

We are a regional division of the pan-African business CFAO Group, headquartered in France and a wholly owned subsidiary of Toyota Tsusho Corporation in Japan.

CFAO South Africa has a strong expansion vision in South Africa, while supporting CFAO Group's expansion strategy into the African continent in the automotive sector and other sectors,  including healthcare and renewable energy.

We are a significant contributor to the support, development, and growth of the automotive industry in South Africa and across Africa.

we are looking for    Quality Specialist M/F   based:   South Africa

Job description:

An exciting and challenging opportunity has become available for an experienced and suitably qualified Quality Specialist to join the Global Auto Parts team based in Durban.

Purpose of the job:

The Quality Specialist is responsible for ensuring the highest standards of quality are met in all aspects of the Production process. The Quality Specialist will ensure that all products meet the customer requirements and maintain the integrity of the Production process. The Quality Specialist will need to ensure that all tasks are completed effectively, and support ad hoc supervision of inspectors where applicable.                                                                                                                                                                                 

Experiential and Educational requirements:

• Relevant Diploma in Quality, Manufacturing, Engineering, and related fields
• ISO certification

 Technical Pre Requisites

• Quality Control and Quality Assurance: Understanding of QMS is critical.
• Reads and Interprets Quality specification data with un understanding of company policies and internal controls.
• Collects and researches data, designs workflows and procedures.
• Ability to analyse data and make data driven decisions.
• Must fully understand the requirements of the product/material.
• In depth understanding if quality control procedures/systems and relevant legal standards
• Good working knowledge of data analysis/statistical methods
• Familiar with safety protocols and regulatory requirements in a manufacturing environment,
• Strong flair for Quality Administration and Reporting
• Employee and Industrial Relations knowledge
• Knowledge of problem-solving principles
• Participate and manage in projects where required.
• Basic business and financial acumen
• Knowledge of Microsoft applications, with intermediate Excel
• Working Knowledge of Safety                                        

Required profile :

Essential duties and responsibilities

• Overseeing all quality aspects and ensure all products conform to the appliable approved standards and specifications.
• Investigate and resolve Quality Non- conformances.
• Investigate and resolve customer quality complaints.
• Investigate internal and external non- conformances and ensure countermeasures are put in place.
• Monitoring and address 4M Changes (Man, M/C, Method and Material) with all relevant parties
• Analyse all defects and take the necessary remedial action.
• Analyse data to identify areas of improvement in the Production process.
• Conduct process and system audits and resolve findings/discrepancies.
• Act as a customer representative and customer support contact.
• Oversees the documentation of data obtained during all quality activities consistent with company policies and procedures, including IMDS, SOC, and other environmental activity management.
• Maintain document library on relating to Quality issues and requirements.
• Ensures that all equipment is calibrated timeously and maintain calibration register/schedule.
• Maintain customer KPI reporting.
• Monitor and Review of Packaging Standards.
• Implements standards, procedures and processes to meet the required quality standards.
• Develops, maintains and ensures adherence to standard operating procedures and work instructions.
• Develop and implement continuous improvement initiatives to improve efficiency, customer service and cost savings.
• Conduct quality training.
• Conduct and supervise inspection of internal damages.
• Ensures compliance with all applicable laws and regulations.
• Analysis cause of problem to operation and follow up to improvement and preventive action.
• Submission of Quality Reports and close off with Export Countries.
• Handling of Insurance claims with all stakeholders.

Competency Requirement:

Planning and Organising Skills
Analytical Skills
Problem Solving Skills
Communication Skills
Attention to detail
Strong Interpersonal skills
Results Orientation
Innovative Thinking
Builds collaborative relationships

All appointments will be made in line with our Employment Equity Plan.