The purpose of this position is to ensure best business practices and corporate governance are followed in all areas of the National Rental department with regards to the Long-Term Rental and Short-Term Rental administrative finance responsibilities. Meeting key performance criteria, service delivery objectives, procedures and actions, promoting a customer-oriented service and to implement and uphold actions in line with company strategic vision.
Key Performance Areas:
Overall responsibility to ensure administrative tasks related to financial aspects of the Rental business operations as a national, centralized function are completed correctly and timeously:
verification and processing of rental fleet contracts in line with the rental guide and applicable residual value curves;
- processing purchase of units via respective rental clearing accounts;
- verification and processing of rental fleet buybacks;
- verification and processing of service and maintenance contracts;
- processing of miscellaneous invoice and credit notes;
- processing of monthly invoice run;
- processing of monthly depreciation and interest run;
- processing of prime interest rate updates and related interest rate adjustments to invoices;
- preparation and distribution of end of term contracts to all rental, maintenance and service departments;
- reconciliation of rental fleet clearing account for all branches (monthly); and
- preparation of monthly financial reporting.
Facilitating branch complaints and queries; foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to branches.
Providing management reports, plus scheduled (monthly, weekly and daily) and ad-hoc reports as might be requested.
Ensure that National Rental admin personnel functions as an efficient resource for the company by continuously evaluating and monitoring quality and accuracy of work, ensure effective inter-departmental and internal communication (teamwork).
Overall responsibility to ensure all administrative tasks performed by self and National Rental team related are completed correctly and timeously.
Participative responsibility to grow department in line with company requirements
Participation in team/department meetings and development/training initiatives to ensure that the National Rental team functions are an efficient resource for the company by continuously evaluating and monitoring quality and accuracy of work, implementing and actively participating in development initiatives in line with company strategic objectives, ensure effective inter-departmental and internal communication and by collaborating and sharing information with colleagues
Ability to develop and implement operational innovation.
Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s):
- Grade 12, Tertiary qualification in Finance or similar. (advantageous)
- minimum of 3 years’ working experience in similar position and environment with exposure to business / financial processes and calculations
- Expert Computer literacy in MS Outlook, Word and Excel
- Experience working in Kerridge especially Fleet Kompact will be advantageous
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Financial Calculations – Knowledge of finance calculations and operating a HP10bII financial calculator
- Economics and Accounting — Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity — Job requires being honest and ethical.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Strong analytical ability; ability and suitable experience in compiling reports utilising and analysing various data sources and to present it in a user-friendly format
- Excellent interpersonal skills, including very strong verbal and grammatically correct written English communication skills
- Must be proactive; ability to prioritize and successfully complete multiple tasks timeously; ability to see a project through from start to finish
- Impeccable, friendly and professional telephone manner and in general when dealing with customers both internally and externally
- Ability to function effectively in a group and add value to the team / environment
- Ability to interact with senior management; excellent communication skills with people at all levels in an organization