General information
Join our CFAO MOBILITY Division !
MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS
Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance.
Our Offer includes the complete automotive offering , including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.
We looking for a Sales Executive M/F based
: South Africa
Job Description :
Minimum Requirements:
To qualify for consideration, the following requirements are essential:
- Grade 12 qualification/ equivalent.
- Further education in sales or business is a plus.
- A minimum of 2 years’ sales experience in the motor industry.
- Computer literacy skills.
- Clean criminal record.
- Valid and unendorsed SA Code 8 driver's license.
- Previous experience in automotive sales or a strong passion for automobiles.
- Excellent communication and interpersonal skills.
- Proven track record of meeting or exceeding sales targets.
- Self-motivated, driven, and results-oriented mindset.
- Ability to thrive in a fast-paced, customer-focused environment.
Profil Request :
KEY RESPONSIBILITIES:
- Develop a deep understanding of our vehicle models and features to effectively assist customers in finding their dream car.
- Engage with potential buyers, providing exceptional customer service throughout the sales process.
- Conduct test drives and highlight the unique benefits of our vehicles to showcase their value.
- Collaborate with the sales team to meet and surpass monthly sales goals.
- Stay up-to-date with industry trends and maintain a strong knowledge of competitor offerings.
- Build and nurture long-lasting relationships with clients to encourage repeat business and referrals.
Practical knowledge of:
- The Sales cycle.
- The retail motor industry.
- All related products/ supplementary items/ brand.
Proficient experience in:
- Deadline-driven and the ability to work under pressure.
- Customer relationship-building skills.
- Effective negotiation and persuasive influence.
- Honest, ability to work unsupervised and a disciplined work ethic.
Job Specification:
The successful candidate will be responsible for the following:
Sales Responsibility:
- Attend to walk-in customers and telephonic/ email queries promptly and efficiently.
- Invite all customers to make use of the demonstration drive.
- Maintain a high level of customer prospecting and actively engage in business development initiatives.
- Establish a daily call scheduling system to follow up on prospective customer leads.
- Follow up on existing customers according to the company schedule and
- develop a “Spotters” network.
- Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/ or franchise requirement.
- Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement.
Customer Care:
- Ensure to introduce customers to all accessories and additional services, e.g., warranty/ service/ insurance
- Ensure the correct handover procedure is followed once the vehicle is prepared and delivered as per standard requirement.
- Ensure that satisfactory CE levels are achieved as per manufacturing targets.
Administration:
- Keep updated and comply with all applicable Group/ Dealer/ OEM prescribed policies and procedures.
- Complete all documentation in full according to company procedures.
- Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle.
- Ensure demonstrator/ company car is kept in showroom condition.
Product/ Industry Knowledge:
- Attend all sales meetings, product/ business updates and training courses as required by management.
- Keep updated with new motor industry trends with self-study of relevant reading material.
- Any ad hoc admin/ other responsibilities as and when required, as per management discretion.
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