Sales Support - Marketing - Network M/F

Join our  CFAO MOBILITY Division !

MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS

Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance. 

Our Offer includes the complete automotive offering , including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer. 

We looking for a Sales Support - Marketing - Network M/F  based : Kenya

Job Description :

JOB PURPOSE

This role is responsible for the achievement of the set sales targets to ensure the profitability of the BYD brand.

Operational Responsibilities

a)       Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;

b)       Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;

c)       Prepare quotations in a timely manner in line with Loxea and CFAO Motors guidelines to assist close sales in a timely manner;

d)       Create sales orders in the system to facilitate timely invoicing

e)       Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;

f)        Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;

g)       Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;

h)       Advise clients on finance packages available through partner financial institutions (Loxea and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;

i)         Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimize customer complaints and enhance the closing of sales deals;

j)         Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;

k)       Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;

l)         Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the BYD brands;

m)     Submit accurate weekly deliveries and order intake data to the Sales Manager to keep track of the monthly sales targets as per budget;

Support in the unit ordering process to ensure optimal stock holding at all times;