Minimum Qualifications
Essential
Automotive OEM training certifications.
Instructional Design certification.
Training Facilitation qualification.
Assessor and Moderator qualifications.
Toyota Certified DMT / G1 Technician
Advantageous
Tertiary Qualification in Related field.
Experience
Essential
3–5 years' experience in training content development.
Experience designing classroom and online learning materials.
Experience working with Learning Management Systems (LMS).
Automotive dealership or manufacturer training experience.
Technical automotive experience.
Experience developing Service Advisor training programs.
Location
Johannesburg, Sandton, South Africa
Key Responsibilities
Training Needs Analysis
Conduct skills gap assessments for Technicians and workshop personnel.
Engage with technical experts, service management, and operational leaders to identify training requirements.
Review business performance indicators, customer satisfaction scores, warranty claims, and technical reports to identify development opportunities.
Develop annual training content plans aligned to business objectives.
Technical Training Development
Develop and maintain technical training programs covering:
· Toyota TEAM-GP
· Vehicle Systems
· Advanced Automotive Technologies
· Workshop Operations
Technical Content Creation
Technician training manuals
Facilitator guides
Technical presentations
Workshop practical exercises
Diagnostic case studies
Competency assessments
Knowledge tests
Technical reference guides
Online technical training content
E-Learning Development
Convert classroom content into engaging online learning experiences.
Develop interactive e-learning modules using instructional design principles.
Create multimedia learning content including:
Videos
Animations
Scenario-based learning
Interactive assessments
Microlearning modules
Ensure content is compatible with the company Learning Management System (LMS).
Maintain content consistency, quality, and branding standards.
Learning Management System (LMS) Administration
Upload and maintain learning content on the LMS.
Manage learner enrolments and course structures.
Monitor learner completion rates and training compliance.
Generate training and competency reports.
Assessment and Certification
Design competency-based assessments.
Develop practical and theoretical evaluations.
Measure training effectiveness through assessments and learner feedback.
Support technician certification and service advisor accreditation programs.
Continuous Improvement
Regularly update content based on:
New vehicle technologies
Manufacturer requirements
Customer service trends
Business needs
Industry best practices
Evaluate training effectiveness and implement improvements.
Research emerging learning technologies and digital training trends.
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