IT SUPPORT TECHNICIAN M/F

General information

Join our  CFAO MOBILITY Division !

                           

 

MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS

Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance. 

Our Offer includes the complete automotive offering , including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer. 

 

We looking for a IT SUPPORT TECHNICIAN M/F  based : South Africa

 

Job Description :

 

Minimum Requirements:

  • Grade 12/ equivalent.
  • Good verbal and written communication and literacy skills in English and Afrikaans.
  • Clean criminal record.
  • Ability to carry out verbal and written instructions.
  • A valid, unendorsed driver's license with the appropriate vehicle codes. 

Beneficial Requirements

  • Experience working as an IT Support Technician or similar role.
  • Solid understanding of computer systems, networks, and IT security principles.
  • Proficiency in diagnosing and troubleshooting hardware, software, and network issues.
  • Experience with Windows, as well as common business applications.

 

 

Profil Request :

 

Key duties and responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Install, configure, and troubleshoot computer hardware, operating systems, applications, and network devices.
  • Diagnose and resolve technical issues, either remotely or on-site, ensuring minimal disruption to operations.
  • Set up and maintain computer systems, including hardware, software, and network infrastructure.
  • Perform regular system upgrades and patches to ensure optimal performance and security.
  • Maintain accurate records of IT assets, including inventory and equipment configurations.
  • Collaborate with other IT team members to develop and implement solutions for complex technical issues.
  • Provide training and guidance to end-users on the use of IT systems, software, and applications.
  • Stay up to date with emerging technologies and industry trends to ensure the continuous improvement of IT services.
  • Any ad hoc admin/ other responsibilities as and when required.