Responsible and accountable to continuously improve management co-ordination,
production efficiency, product quality, client service, cost control, profitability and
location growth and overall control and ensuring the delivery of first class service to all
our customers at our Hertz Rent A Car - East London Airport branch.

Qualification and Experience:
Grade 12 / equivalent thereof
3 - 5 years car rental experience
1 - 2 years management experience
Has a good command of the English language, both verbal and written
Computer literate.
Familiar with the field’s concepts, practices and procedures.
Management of personnel resources.
Be able to instruct and monitor the tasks of employees
Administration and management.

Competencies
PRIMARY:
Continuous improvement
Effective communication
Relationship management
Time management
Effective planning
Organizational Skills
Critical Thinking
Judgement and decision making

Personality traits
Integrity
Trustworthy
Passion
Flexibility, Adaptability
Leadership
Team player
Energetic
Self-motivated
Creativity

Job description
General Duties:
- Vehicle quality check
- Branch image, Signage
- Branch cleanliness
- Checking of RA’s, Addresses, ID numbers, etc
- Scanning of RA’s
- Answer emails/queries within 48 hours
- Check and manage branch operation cost
- Check and correct financials/income statement on a monthly basis
- Set branch targets for Staff and Branch Manager incentive (KPI’s)