Responsible and accountable to continuously improve management co-ordination, production efficiency, product quality, client service, cost control, profitability and location growth and overall control and ensuring the delivery of first class service to all our customers at our Hertz Rent A Car - Port Elizabeth Airport branch. 

Qualification and Experience:
 Grade 12 / equivalent thereof

3 - 5 years car rental experience

1 - 2 years management experience

 Has a good command of the English language, both verbal and written
 Computer literate.
 Familiar with the field’s concepts, practices and procedures.
 Management of personnel resources.
 Be able to instruct and monitor the tasks of employees
 Administration and management.

Competencies:
PRIMARY
 Continuous improvement
 Effective communication
 Relationship management
 Time management
 Effective planning
 Organizational Skills
 Critical Thinking
 Judgement and decision making

Personality traits
 Integrity
 Trustworthy
 Passion
 Flexibility, Adaptability
 Leadership
 Team player
 Energetic
 Self-motivated
 Creativity

Job description

General Duties
- Vehicle quality check
- Branch image, Signage
- Branch cleanliness
- Checking of RA’s, Addresses, ID numbers, etc
- Scanning of RA’s
- Answer emails/queries within 48 hours
- Check and manage branch operation cost
- Check and correct financials/income statement on a monthly basis
- Set branch targets for Staff and Branch Manager incentive (KPI’s)