Key focus of the role will be to be responsible to manage and control claims, damages and repairs on a daily basis at our Hertz Rent A Car - East London Depot branch in Eastern Cape, South Africa.

Requirements :

Grade 12 or equivalent
Must have a valid driver’s License (code 08)
System knowledge advantageous
Own reliable transport
Fleet administration
Ability to work shifts, weekends and public holidays.
Good computer skills and knowledge of Microsoft Office

Skills Required:

Ability to reduce cost savings to company
Deal effectively, openly and positively with suppliers
Strong administrative skills and excellent organizational skills
Ability to show initiative
Ability to work under pressure
Well-groomed and presentable
Self-motivated, reliable and confident
Meticulous / pay attention to detail
Basic knowledge of different vehicles (automatic and manual)
General housekeeping of the branch and vehicles
Able to work within a team environment in high pressure solutions
Self-motivated, reliable and confident
Strong written and oral communication skills are essential

Job Description:

ADMIN

Ensure that all out of service cars is identified and attended to 

Photos to be taken for Drive as per procedure.

Ensure that all claims are loaded on Drive within 48 hours

Ensure that all glass and tyre vehicles are repaired within 72 hours

If parts are on back-order vehicle must be put on a nonrev and parts delay form loaded on drive. 

Ensuring that all movements for vehicles entering the depot are closed immediately.

Ensure the damages on the vehicles match the claim as recorded on the system and if not request Branch to amend.

Daily follow up on progress of the vehicles and record any delays.

Loading fuel slips and balancing fuel account for payment 

Responsible for issuing orders 

GENERAL 

Liaising with panel shops on a daily basis to ensure that damaged vehicles are quoted, collected, repaired and returned in the shortest possible time. 

Reporting of any reoccurring problem/fault with any make or model of vehicle to the Depot Fleet Manager.