Summary Statement:

The purpose of this position is to provide specialized engineering and hydraulic back up service to material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met.

Key Performance Areas:

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
Provide Complete customer satisfaction in a polite and professional manner
Ensure proper Communcation between self, workshop staff (supervisor and controller) and customer
Ensure OHSACT requirements are met in all actions on company and client's premises; maintains a safe work environment by verify vehicle safety device operation, following standards and procedures and in general complying with legal regulation.
Updates job knowledge by participating in educational opportunities
Perform high quality workmanship on material handling components as well as manufacturing of new parts.
Operate lathes, milling machines, grinders, welders, etc. in a safe, economic manner.
Perform according to the required industry standards.



Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s):
The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position:
Matric, Grade 12 or equivalent qualification
Qualified welder, turner, machinist, fitter, boiler maker plus experience with forklifts or similar material handling minimum working experience of 5 years.
Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out
Highly developed prioritizing and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills
Excellent communication skills with people at all levels in an organization
Dedication to service excellence in every aspect of work carried out, strong focus on attention to detail and accuracy
Excellent communication skills with people at all levels in an organization – must be able to converse fluently and comfortably in English; must be able to read and write English
Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative
Ability to work under pressure
Ability to understand and follow safety measures and precautions
Ability to interpret and apply technical information
Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications
Ability to identify and correctly utilize relevant specialized tools
Willingness and capability to continue learning and growing with new technology and models
Ability to receive constructive criticism
Maintain work area in clean and orderly condition
Ability to understand and follow safety measures and precautions