Fleet Sales Administration Officer M/F

Join our CFAO MOBILITY Division !

MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS

Mobility is one of the keys to development on the Continent.
We must constantly fi nd the most efficient mobility solutions for the greatest number of people.
Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.

Our Offer includes the complete automotive offering , including, two-wheelers, marine engines,coaches, lorries, handling equipment, tyres and spare parts.                                                           

Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer. 

We looking for a Fleet Sales Administration Officer M/F  based : Zambia

Job description:

• Build strong relationship with fleet customers and enhance customer delight culture.
• Receive, meet and visit customers when necessary.
• Collect voice of the customer and lost customer
• Support Fleet Sales Team Leader in fleet accounting (sales, service, parts) for main fleet customers.
• Fleet database handling.
• Support event organization for fleet customers.
• Support collaboration with service team.
• Service reminder/appointments monitoring of Fleet Sales Team within 1st year.
• Monitor service appointment list to provide sales opportunity to Sales Consultant to meet new vehicle owners, and potentially offer test drive.
• Creation of SAP orders
• Updating TALO deliveries
• Ensuring all units are invoiced, all invoices signed by Sales Manager or National Sales Manager, and filed in appropriate deal files.
• Responsible for deal files management by ensuring 100% deal file completeness and handing over the deal files to the Sales Planning Team.
• Window person between PDI, Marketing, Service and Accounts department.
• Preparing and sending the weekly activity report to the Sales Manager
• Creation of commission claims for the team
• Assist tender team for preparing of tenders whenever called upon.
• Assisting in fleet sales processes including issuance of quotations, order acceptance and vehicle delivery
• Work closely with the fleet sales team leader to establish monthly order intake forecast and sales.
• Update activity report weekly and update Team Leader weekly.
• Update the 90-day report after each delivery and information weekly.
• Promote Kaizen Activities in the Fleet Sales to realize improvement KPIs (e.g. customs clearance achievement, delivery date accomplishment, etc).
• Assists in marketing events attendance.
• Any other duties that may be required from time to time.