To deliver on and execute on a strong Human Capital and Payroll function to the Management Team. The
role requires working closely with the operational department Managers to deliver on an excellent quality.
service to employees that includes but is not limited to preparation and distribution of employee documentation, recruitment, payroll and employee benefits, reporting, maintenance of departmental policies and procedures, queries management and the ability to deliver effectively on the requirements of the Employee Life Cycle
Key Performance Areas:
Recruitment and Induction
- Circulate divisional and group vacancies.
- Assist with the screening of applicants for vacancies.
- Advise department managers of market related package (Deloitte Benchmark) for advertised role.
- Provide a dummy payslip where required.
- Take new employee through Branch induction – On Board
Employee take-on & monthly Payroll
- Coordinate all payroll input packs and check documents for accuracy and completeness.
- Submit input to payroll department on or before deadline.
- Accurate Overtime & Commission submissions before deadline
- Prepare and distribute relevant employment contracts.
- Prepare new employee checklists and ensure personnel information is captured onto relevant VIP, other systems.
- Facilitate the process of electronic filing of new and existing employee information.
Benefits (processing)
- Submit and follow up with claim withdrawals and related queries.
- Liaise with provident fund on disability application and claims.
- Facilitate benefits plan evaluations and changes including plan analysis (Cedar, Discovery, Mibfa)
- Coordinate annual Employee Wellness activities.
Terminations
- Prepare and coordinate Exit interviews, prepare Exit reports for Management.
- Submit monthly employee termination list to IT.
Employment Equity and Worker Forums (EE)
- Prepare and update monthly EE and Worker Forum reporting for the branch, submit EE and Worker Forum stats to Shared Services Human Capital
- Participate in the branch EE and Worker Forums take minutes and distribute on notice boards.
- Ensure that monthly EE and Worker Forum stats are sent to HR manager for monthly HR reporting.
Policies (Familiarisation)
- Ensure that only current Human Capital policies, procedures, and processes are electronically available to the departments and employees.
- Ensure that all standard Employee Life cycle stages are carried through with all employees (performance reviews, skills audits, assessments, counselling, health and safety, but not limited)
Reports (Human Capital and Payroll)
- Preparation and submission of weekly, monthly Human Capital and Payroll reporting: head count, staff movement, IR activity, disciplinary, Employment Equity progress.
- Ability to produce Payroll reports for management analysis, leave, GM’s Shift Bonus, etc.
General Administration (Employee Files)
- Ensure that all Job Descriptions, Job Profiles, Skills audits, Employee Contracts, Performance Review are up to date and current.
- Distribute payslips, benefit statements, bulk employee communication when required.
- Issue Long Service Certificates for all departments on a monthly basis/ Quarterly
- Ensure prompt and accurate payment of 3rd party suppliers to the Finance Department
- Co-ordination of the annual declaration submission and filing
- Implement all Human Capital Employee initiatives as outlined in annual HC strategy Plan.
- Attendance of Monthly HC forum teleconference meetings, execution and alignment of Human Capital functions
- Maintain and manage employee information within VIP People (HR module) for the purposes of accurate reporting Skills Module
- Submit accurate information to payroll regarding changes of employment benefits, including salary, job title, car allowance or any other pay roll related activity)
- Maintain accurate Employee Human Capital records for easy retrieval.
Communication and Queries Handling
- Prompt response to telephonic and electronic queries (internal)
- Provide feedback within 24 hours for external related queries.
Training
- Co-ordinate department induction sessions.
- Ensure that new employees and current employees are up to date with business changes, structural, policy and market related.
Minimum Knowledge, Skills Education / Training, Competency and Experience Requirement(s):
- A desire to work in a fast-paced HC environment.
- Excellent customer service orientation
- Excellent interpersonal skills – approachable and able to build effective relationships with line managers and employees at all levels.
- A champion for change
- Ability to work under pressure.
- Demonstrates a professional, confident “can do” attitude.
- Positive self – starter, flexible, results- driven, accurate and attentive to detail.
- Excellent organisation and time management skills – committed to meet and exceed deadline
- Excellent communication skills (verbal and written)
- Integrity and trust are essential -must maintain confidentially