Quotation Clerk M/F

Join CFAO South Africa !

From the sale of new and used vehicules and tricks, to supply -chain,logistics management, material handling ans assembly for the automotive Industry, CFAO South Africa delivers a range of integrated mobility solutions across the automotive value chain contributing towards the support, development and growth of the Automotive Industry in South Africa, and across the rest of Africa.

we are looking for    Quotation Clerk M/F   based:   South Africa

Job description:

The purpose of this position is to assist the Rental team to ensure best management practices are followed in all areas of responsibility regarding meeting key performance criteria, service delivery objectives, procedures, and actions, promoting a customer-oriented service and to implement and uphold actions in line with company strategic vision.

Profil demandé :

·         Analyse client's technical requirements and prepare comprehensive quotations.

·         Compiling Quotations and submitting to the customer within 24 hours

·         Daily, weekly & monthly follow up on submitted quotes to increase quotes conversion.

·         Communicate and negotiate with suppliers for best purchasing pricing.

·          Liaise with Finance, and Operations teams to validate and finalize quotes.

·         Resolve customer inquiries related to quotations in a professional and timely manner.

·         Pre-delivery & post collection inspections using the ATG system and emailing to customer within 12 working hours.

·         Work hand-in hand with Stock Controller. Also assist in Stock Controllers absentia.

·         Occasionally assist with off-site inspections and or excess hours.

·         Providing scheduled (monthly, weekly, and daily – WIP) and ad-hoc reports as might be requested by department / manager or supervisor and / or product support / foreman.

·         Compile weekly Quote report – open WIPS.

·         Visit customers to acquire purchase orders.

·         Support the team to achieve predetermined targets.

·         Follow-up on successful execution of purchase orders to complete repairs.

·         General administrative duties.

·         Foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers, internal & external.

Processing of invoices, creating order numbers, updating of records on Kerridge system (ensuring that jobs are opened and closed as per company standards, accurate and timeous processing of invoices, generating order numbers for both internal and external customers, accurate and timeous processing of technician / mechanic.

·         Competence requirements:
o    Ability to organize and schedule events, activities, and resources; ability to set up and monitor timescales and plans.
o    Awareness of goals and standards – ability to follow through to ensure that quality and productivity standards are met.
o    Understands technical and professional aspects of work and continually maintains relevance of such knowledge.
o    Ability to create new and imaginative approaches to work-related issues – ability to identify fresh approaches and shows a willingness to question traditional assumptions; ability to develop and implement operational innovation.
o    Ability to interact with others in a sensitive and effective way – respects and works well with others.
o    Ability to grasp and interpret goals and vision and to communicate it / implement strategies effectively with evident improvement.
o    Ability to use initiative; proactive and self-starting; seizes opportunities and acts upon them; originates action and actively influences events.
o    Ability to successfully adapt to changing environment, demands and conditions.