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Supply & Demand Planning Manager - East Africa

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Join our CFAO HEALTHCARE Division !

 

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With a drug market worth more than $20 billion, access to affordable, high-quality products remains 
a major challenge for Africa.
CFAO Healthcare strengthens the healthcare offer on the Continent by producing and distributing pharmaceutical and medical products and services.

Wholesaler-distributor as well as agent for world-renowned laboratories, we also produce licensed drugs in Morocco and Algeria. A commitment that promotes employment based on local skills and on the innovations of international pharmaceutical laboratories.


We are looking for a  Supply & Demand Planning Manager - East Africa  based :  Kenya

Job Description :

The Supply & Demand Planning Manager is responsible for ensuring optimal product availability by leading demand forecasting and supply planning processes. The role is pivotal in balancing supply with the business needs while minimizing costs, stockouts, and wastage. This position will involve data-driven decision-making, collaboration with key stakeholders, and continuous improvement initiatives to enhance operational efficiency. This role is a cluster orientated role with direct responsibility for Kenya, Uganda and Tanzania.

Requested profile :

Demand Planning & Forecasting
- Lead the development and execution of accurate demand forecasts by analyzing historical sales data, market trends, and seasonality to anticipate future demand fluctuations.
- Drive collaboration with sales, marketing, and finance teams to align demand planning with business objectives and market dynamics.
- Utilize forecasting tools, statistical models, and Planning systems to improve forecast accuracy and minimize supply chain disruptions.
- Establish a structured demand and supply planning process, ensuring optimal inventory levels to meet customer demand while minimizing stockouts and excess inventory.
- Facilitate monthly Sales & Operations Planning (S&OP) and executive reviews, presenting data-driven insights to support decision-making.
Inventory Optimization & Management
- Track and analyze key demand planning metrics
- Prioritize Forecast Bias and FVA (forecast value added) over the planning horizon to improve forecast reliability by:
- Implement continuous improvement initiatives by refining forecasting methods, collaborating with sales and marketing teams, and integrating data-driven insights into the demand planning process.
- Present forecast performance reviews during Sales & Operations Planning (S&OP) meetings, providing actionable insights for inventory and supply chain optimization
- Lead the review and discussion of key supply and demand planning metrics with cross-functional teams during each phase of the Sales & Operations Planning (S&OP) cycle, ensuring alignment with business objectives
Cross-Functional Collaboration
- Facilitate cross-functional meetings to align demand forecasts, supply plans, and inventory levels.
- Work closely with sales and marketing to incorporate market trends and promotional activities into demand planning.
Process Integration & Continuous Improvement
- Establish standardized S&OP processes to enhance consistency and decision-making.
- Implement lean principles and continuous improvement methodologies to refine demand planning and inventory management.
Risk Management & Contingency Planning
- Monitor and analyze risks such as supply chain disruptions, demand fluctuations, and local market challenges.
- Develop contingency plans to address potential issues in procurement, production, and distribution.
- Collaborate with key stakeholders (procurement, logistics, finance, and sales) to ensure proactive risk mitigation strategies.
- Regularly update risk response plans based on market trends, supplier performance, and geopolitical factors.
Performance Monitoring & Reporting
Define and monitor key performance indicators (KPIs) such as forecast accuracy, inventory turnover, service levels, and order fulfilment rates.
- Develop and maintain dashboards to provide real-time visibility into demand planning and supply chain performance.
Analyze performance trends to identify gaps, inefficiencies, and opportunities for improvement.


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