Technician M/F

General information

Profil request:

·         Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.

·         Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.

·         Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.

·         Promote service / maintenance programs.

·         Provide complete customer satisfaction in a polite and professional manner.

·         Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.

·         Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.

·         Updates job knowledge by participating in educational opportunities.

·         General working knowledge of auto electrical systems (ignition, starting, charging, illumination)

·         Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried ou

·         Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills

·         Excellent communication skills with people at all levels in an organisation

·         Dedication to service excellence in every aspect of work carried out; strong focus on attention to detail and accuracy

·         Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English

·         Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative

·         Ability to work under pressure

·         Ability to understand and follow safety measures and precautions

·         Ability to interpret and apply technical information

·         Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications

·         Ability to identify and correctly utilise relevant diagnostic equipment and specialised tools

·         Willingness and capability to continue learning and growing with new technology and models