General information
Join our CFAO MOBILITY Division !
MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS
Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance.
Our Offer includes the complete automotive offering , including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.
We looking for a USED VEHICLE MANAGER M/F based
: South Africa
Job Description :
PURPOSE OF POSITION
- To assist the General Manager in formulating used car sales policy.
- To maximize sales and profitability through satisfaction and retention of customers to meet sales forecast.
- To develop the necessary sales organization to meet sales and profitability objectives.
- To ensure optimum stock of cars on premises and/or on order.
- To ensure cost control to budget within the department.
Minimum Requirements
To qualify for consideration, the following requirements are essential:
- Grade 12 qualification/ equivalent.
- Computer literacy skills.
- Clean criminal record.
- Post-graduate qualification (a Sales/ Marketing/ Management qualification beneficial).
- Up-to-date knowledge of vehicle legislation and of trade practices.
- Valid SA driver's license.
- At least 10 years proven track record of used vehicle sales as a salesperson, with 2 years sales management and marketing skills, knowledge, and experience.
- Ability to manage and administer a department, to provide organization, systems, and leadership.
- Be able to motivate a sales team to achieve objectives.
- Sales qualifications, technical qualifications an added advantage.
Profil Request :
Job Specification:
The successful candidate will be responsible for the following:
- To establish the staffing levels required to achieve departmental objectives.
- To select, hire, train and develop sales department staff.
- To identify departmental training needs in conjunction with training staff.
- To ensure resultant training programmes are completed and adequate records maintained.
- Operate staff performance and appraisal systems and ensure action is taken on results.
- Establish and review sales basic pay and incentive schemes.
- Ensure all administrative functions, returns, record keeping, and clerical operations are carried out at the appropriate time and kept up to date.
- Review with General Manager all activities and report systems within the department.
- Ensure that adequate safety and security procedures exist and are operated.
- Monitor cleaning of used car stock.
- Monitor cleanliness of showroom and other sales related areas.
- Maintain good liaison with other managers.
- Advise General Manager and all other managers on sales matters.
- Advise subordinates on appropriate sales related matters.
- Maintain direct liaison with manufacturer’s representatives and all other contacts.
- Propose special sales promotions as appropriate.
- Ensure adequate stocks of car and product display materials are available.
- Formulate marketing plan and initiate used car sales promotions.
- Analyze local customer/car preference statistics and compare with used car forecasts, acting on any anomalies detected.
- Handle customer complaints and ensure corrective action is taken.
- Maintain records of customer complaints and congratulations for analysis and use as required.
- Review all pricing policies, discounts and “trade-in” dealing to maintain dealership profitability.
- Monitor costs and general condition of demonstrator fleet.
- Monitor sales department financial performance weekly.
- Monitor credit and finance commission income to ensure budget requirements are met.
- Monitor outstanding debtor situation and take appropriate action.
- Ensure that all trading and stockholding of vehicles is within allocated floor plan facilities.
- Any ad hoc admin/ other responsibilities as and when required.
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