Branch Manager (Car Rental) M/F

Job details

General information

Reference number

Branch Manager (Car Rental)-3439  

Job details

Profile

Operations - Operations - Site Manager

Position title

Branch Manager (Car Rental) M/F

Contract

Unlimited-term contract

Contractual hours

Full-time

Mission description

Responsible and accountable to continuously improve management co-ordination, production efficiency, product quality, client service, cost control, profitability and location growth and overall control and ensuring the delivery of first class service to all our customers at Hertz Rent A Car, Pretoria branch.

Profile

Qualification and Experience:
Grade 12 / equivalent thereof
3 - 5 years car rental experience
1 - 2 years management experience
Has a good command of the English language, both verbal and written
Computer literate.
Familiar with the field’s concepts, practices and procedures.
Management of personnel resources.
Be able to instruct and monitor the tasks of employees
Administration and management.


Competencies
PRIMARY:
Continuous improvement
Effective communication
Relationship management
Time management
Effective planning
Organizational Skills
Critical Thinking
Judgement and decision making


Personality traits
Integrity
Trustworthy
Passion
Flexibility, Adaptability
Leadership
Team player
Energetic
Self-motivated
Creativity


Job description
General Duties:
- Vehicle quality check
- Branch image, Signage
- Branch cleanliness
- Checking of RA’s, Addresses, ID numbers, etc
- Scanning of RA’s
- Answer emails/queries within 48 hours
- Check and manage branch operation cost
- Check and correct financials/income statement on a monthly basis
- Set branch targets for Staff and Branch Manager incentive (KPI’s)


 


 

Job location

Job location

Africa, South Africa

Location

Pretoria - Hatfield branch

Applicant criteria

Education level

1 - Matric

Experience level

1 to 3 years