The purpose of this position is to provide an accurate and reliable full Credit Control function debtors reporting to the Admin Manager; to analyse and control all aspects of debtor’s credit and administrative policies and practices, to implement and uphold actions in line with company strategic objectives, to maximise efficiency of all documentation regarding debtors.

To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:

·         Overall responsibility is to ensure administrative tasks related to all documentation of the debtors and ensure that business operations/documents are completed correctly and timeously: accurate preparation of all finance documentation and timeous submission thereof to debtors, managing, analysis of, distribution of invoices and statements, allocating payments, reconciling, reporting and collection of all debtor’s accounts.

·         Overall responsibility to ensure all administrative functions regarding debt collection and debtors reconciliations are in place, assisting with queries and facilitating the resolving of all debtors’ queries, preparing files for legal, including the control and maintenance of customers’ accounts

·         Overall responsibility to accurately and timeously prepare and distribute scheduled (monthly, weekly and daily) and ad-hoc reports as might be requested by department manager and / or national, e.g. weekly reports on outstanding/overdue accounts, stop supply, etc.

·         Facilitating debtors’ complaints and queries; foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to debtors.

Ensure that all aspects relating to debtors, function as an efficient resource for the company by continuously evaluating and monitoring quality and accuracy of work, ensure effective inter-departmental and internal communication.