General information
Rejoignez notre division CFAO SANTÉ
With a pharmaceutical market worth over $20 billion, access to affordable, high-quality products remains
a major challenge for Africa. CFAO Healthcare is strengthening healthcare provision on the continent by producing and distributing pharmaceutical and medical products and services.
Nous recherchons un General Management - Deputy General Manager M/F basé à : Tanzania
Description de l'emploi :
The Deputy General Manager will oversee the operations and commercial performance of Laborex Tanzania. The role is responsible for ensuring timely product availability, implementing best practices in stock quality and movement, and enforcing Laborex policies in distribution, human resources, compliance, and risk management.
A key focus is to define and drive the implementation of Good Distribution Practices (GDP) and service excellence standards. The Deputy MD will play a central role in enhancing overall margins and NPAT by ensuring strict adherence to internal processes and policies.
From a commercial standpoint, the role will lead efforts to embed best practices in channel and customer engagement within the commercial teams to grow turnover, protect margins, and ensure timely debt collection in line with agreed terms.
Profil demandé :
Procurement, Importation and Reception
Ensure the placement of and organisation of orders from both local and overseas suppliers in good time to ensure there are no stock shortages.
Manage the entire process in relation to all imports and exports of goods
Ensure that there is coordination with all clearing and forwarding agents to ensure proper documentation and SLA’s are adhered to
Ensure tracking and follow – up of orders from suppliers, confirming stock is received in good time
Implement, where necessary, internal controls/ checking during the reception process, to ensure the reception of the goods inside the warehouse as well as onto the system
Management of Stock
Ensure stock management, specifically in terms of monitoring expiry dates, reorder levels, outages and coordinate with commercial/marketing teams
Oversee and coordinate random stock control (both mid-year and end-of-year) and ensure they are carried out in a timely basis
Validate the special pricing given to tenders and arrange claims accordingly
Control of the margin levels and report on distortion
Warehousing
Ensure goods in the warehouse are properly stored as per Good Distribution practices
Ensure warehouse operations adhere to relevant security and risk protocols
Arrange warehouse operations in terms of activity (e.g., productivity, picking location
Dispatch and Delivery
Ensure the organisation and control of the dispatch and delivery of goods to customers for Tanzania
Ensure efficiency through the synchronization of deliveries with telesales activity, warehouse activity and customers’ needs (on regular, urgent, bulk deliveries).
Ensure the regular assessment of cost implications related to service rate.
Work closely with the commercial department in order to assess our service rate and implement the necessary actions to improv
Commercial
Ensure the commercial teams demonstrate best practice for channel and customer management and to push sales and margin growth
Ensure that commercial targets are set, monitored and reported on. Commercial targets are to be set and incentivised on a quarterly basis
Liaise with the Branch Director and Chief Accountant for setting pricing, taking due note of any forex changes and impacts in the market
Remain current and up to date with all dynamics for the market and customer base
Ensure that credit ceilings are respected and that DSO days are achieved at 90 days or less
Good Distribution Practice.
Conduct an audit of suppliers and an assessment of the pharmaceutical risk linked to operations.
Implementing standard operating procedures (SOPs), train staff and coordinate with the suppliers in case of adverse events.
For selected quality systems, provide technical knowledge and remediate selected quality gaps as a result of new or revised policies, procedures and guidelines and ensure that practices in the relevant systems are in alignment with SOPs and guideline