General information

Join our  CFAO MOBILITY Division !

                           

 

MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS

Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance. 

Our Offer includes the complete automotive offering , including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer. 

 

We looking for a RECEPTIONIST M/F  based : South Africa

 

Job Description :

 

MINIMUM REQUIREMENTS

  • Senior Certificate (Grade 12).
  • Computer literate.
  • Openly and pleasantly conversant.
  • Clean criminal record.
  • Good verbal and written communication skills in English.

 

 

Profil Request :

 

KEY DUTIES AND RESPONSIBILITIES:

  • Answer all incoming calls promptly and courteously and make outgoing calls on request.
  • To ensure that incoming calls are connected in the shortest possible time.
  • Assist incoming callers by giving information requested and redirecting calls where necessary.
  • Take messages and ensure dispatch and receipt thereof.
  • Report telephone/PABX faults and ensure that technicians tend to the problem.
  • Report operational problems regarding unanswered calls and excessive private use causing delays and obstacles to effective communication.
  • Arrange schedule of relief operators during off duty time.
  • Ensure clean, neat and tidy appearance of reception area to ensure proper image of dealership is maintained.
  • Maintain a neat personal appearance and friendly manner at all times.
  • In instances where customers express dissatisfaction with any of the company’s services, transfer the calls to the relevant manager immediately or in his/her absence to the General Manager.
  • Issue receipts for all cash and account payments. 
  • Ensure that cash from parts and service departments are received on time, the cash checked, and receipts issued.
  • Ensure that all monies are locked away safely.
  • Total the receipts book and bank all payments daily.
  • Ensure that petty cash is recorded properly and reimbursed regularly.
  • Assist the VSB clerk when needed.
  • Assist with clerical administration as requested.
  • Ad hoc duties, as and when required.