Service Administrative Assistant - Eldoret Branch

General information

 Join our CFAO MOBILITY Division!

 

 

 

 

 

CFAO-MOBILITY

CFAO-AFRICA-FOR-AFRICA

MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS

Mobility is one of the keys to development on the Continent.
We must constantly fi nd the most efficient mobility solutions for the greatest number of people.
Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.

Our Offer includes the complete automotive offering , including, two-wheelers, marine engines,coaches, lorries, handling equipment, tyres and spare parts.                                                           

Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer. 

 

We looking for a Service Administrative Assistant - Eldoret Branch  based : Kenya

 

 

Job description:

 

The Service Administrative Assistant reports to the Service Manager and Based in Eldoret Branch.

The Purpose for the role is to help achieve the service department revenue budget through accurate and timely job costing & quotations preparations, dispatch and invoicing.

 

 

 

Profil request:

 

The Main Responsibilities for the Role include;

a)       Ensure accurate job costing and invoicing as per company policy and hence achievement of departmental revenue targets.

b)       Ensure timely and accurate job costing as per recommended flat rate manuals

c)       Work with service supervisor to ensure the labour charged to all tasks in a job card are accurate and in conformity with the FRM

d)       Multi-tasking in various departmental sections for instance; quotations, warranty claims, procurement etc.

e)       Work with the external suppliers to ensure timely receipt of invoices for onwards payment processing.

f)        Respond to & handle customer complaints promptly through addressing all invoicing queries to ensure customer satisfaction. 

g)       Attend to all IFMIS enquiries, ie quotations, Advance Delivery Notice & finance – uploading invoices.

h)       Month end closure, participate in month end stock count and reconciliation.

i)         Preparation of Yard WIP reconciliation as per agreed deadlines.

j)         Perform any other tasks as may be assigned based on business needs.

k)       Manage his/her performance through active identification of training needs & participation in available training & development program. 

l)         Adherence to TSM – Kodawari & other Toyota standards for invoicing and all processes to ensure smooth & profitable operation in the company

 

Knowledge/Skills & Experience

a)Bachelor’s degree in business administration or related field.

b)3 years of relevant experience in a similar role 

c) Proficient in Microsoft applications.

c) Competent in SAP application.

d) Customer service skills

e) Job billing & costing knowledge

 

The Job opening will close on 4th March 2026.