General information
Join our CFAO MOBILITY Division !
MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS
Mobility is one of the keys to development on the Continent.
We must constantly fi nd the most efficient mobility solutions for the greatest number of people.
Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.
Our Offer includes the complete automotive offering , including, two-wheelers, marine engines,coaches, lorries, handling equipment, tyres and spare parts.
Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.
We looking for a Technician M/F based : Zambia
Job description:
- To ensure that all customer vehicles are fixed right the first time and hence achieving service throughput and revenue targets as well as customer satisfaction.
- Achieve sales targets for VW, Ford, Suzuki, and Toyota workshop services through effectively servicing customers/client vehicles as per service menus.
Profil request:
- Achieve sales targets for VW, Ford, Suzuki, and Toyota workshop services through effectively servicing customers/client vehicles as per service menus
- Carry out pre-delivery inspection on all new vehicles prior to delivery.
- Provide quality workmanship through fixing customer/client vehicles right the first time in order to avoid repeat jobs.
- Accurate identification of vehicle faults, parts that need replacement and proper fitment of vehicle parts.
- Manage his/her performance through active identification of training needs & participation in available training & development programmes.
- Timely and accurate communication of vehicle defects through preparation & submitting of defect reports to supervisor.
- Respond to & handle customer/client complaints promptly through addressing all repeat jobs brought to his/her attention to ensure maximum customer satisfaction.
- Proper management of all technical tools & equipment allocated to you at all times to avoid accidents and wastage.
- Adhere to workshop standards by carefully handling customer/client vehicles & tools to avoid damages and losses.
- Managing the Warranty part tagging safe keeping.
- Any other assignments as may be assigned from time to time.
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